Ed Voyles Kia
Smyrna, GA
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Outstanding Service! My previous experiences in other dealerships were always that they were trying to sell me a car no matter what, without considering my needs or additional requirements. AB did an exc dealerships were always that they were trying to sell me a car no matter what, without considering my needs or additional requirements. AB did an excellent job by providing a great customer service and understanding my needs and preferences, he was in no rush to sell me a car and wanted to make sure I got the best option within my budget. I can say that it was a pleasant experience and now I am very happy with my new Optima. Would highly recommend AB services! More
I was so disgusted with the car buying process and was actually on my way home (following my husband in the other car) when he turns off and goes to Ed Voyles. I was furious, because I was so done with th actually on my way home (following my husband in the other car) when he turns off and goes to Ed Voyles. I was furious, because I was so done with the process, but he convinced me to come in, and Travis took over and turned my entire experience into a positive one. We now have a new Kia Soul (to replace a 2003 Rio and 2003 Spectra), and Travis, the manager, and the man who appraised our 2 cars, went out of their way to make us happy and satisfied customers. More
AB made our car buying experience enjoyable. How ofter can you say that about a dealership? He bent over backwards to answer every question and we totally had more questions than the average car buyer. can you say that about a dealership? He bent over backwards to answer every question and we totally had more questions than the average car buyer. We came away knowing that we bought the car we wanted and got the best possible price. AB is a pleasure to work with and we highly recommend him to anyone serious about buying a new car. More
What a great team to work with ! They were all very patient with my as I made my decision. They gave me several options to fit with my lifestyle and budget. Could not have been happier with the servi patient with my as I made my decision. They gave me several options to fit with my lifestyle and budget. Could not have been happier with the service provided More
AB was the first person to introduce himself when I was in the showroom. I was in looking for an Optima SX Turbo, Premium Touring pkg w/ UVO system, Titanium Metal. He took the time to show me inventory in the showroom. I was in looking for an Optima SX Turbo, Premium Touring pkg w/ UVO system, Titanium Metal. He took the time to show me inventory in that color, researched inventory and was proactive about contacting Car Max Auto Finance about my pay-off amount. I appreciated that he was willing to give me his time and was interested in establishing a buying relationship that I trusted right away. I also appreciate that he walked me through the purchase process and pricing on paper (which another dealership in the region was not willing to do). We were able to find the inventory immediately with only 42 miles on the odometer. My wife and I were very impressed with how AB was personal, professional, attentive, accommodating, and went the extra mile. We left with no unanswered questions and felt confident we knew how to operate our new Optima and return for maintenance. I would highly recommend AB as a salesman to any of my family and friends (and enemies...ha!). More
As a member of Costco's Auto Program we were given Glenn Stevenson as our sales associate at Ed Voyles Kia in Smyrna, Georgia. Glenn was very helpful and curteous. We were very pleased with our car buying Stevenson as our sales associate at Ed Voyles Kia in Smyrna, Georgia. Glenn was very helpful and curteous. We were very pleased with our car buying experience. It had been 22 years since I needed to buy a new car. Glen showed great patience taking the time to explain all the new bells and whisles without pressuring me to make that on the spot purchase. Andy Ratliff also spent the extra needed time to explain all the best financal options to aid in our KIA Sorento purchase. They made our car buying experience a pleasure. More
Travis was very professional and helpful. I have a challenging situation, but Travis has accepted the challenge and I look forward to purchasing a Kia as my next vehicle. challenging situation, but Travis has accepted the challenge and I look forward to purchasing a Kia as my next vehicle. More
AB is extremely kind and gentle. With him, I felt that I was with a friend. He helped me with so much! I wonder what I would've done without his help. Highly recommend Mr. AB Chad. He helped me with my ques was with a friend. He helped me with so much! I wonder what I would've done without his help. Highly recommend Mr. AB Chad. He helped me with my questions about Optima features and helped set bluetooth in my car. He was kind enough to bring us all bottles of water too! He got on the phone with people and and helped us. Everyone we talked to on the phone had awesome rapport with him, and I ended up getting some good deals on things! More
We visited Ed Voyles Kia on Saturday. We were very pleased with our sales rep Tony. He was fantastic and no hassle. We were quite surprised that we were able to pick up the car on the same day. Not pleased with our sales rep Tony. He was fantastic and no hassle. We were quite surprised that we were able to pick up the car on the same day. Not only did our needs get met we didn't leave frustrated. We were quite frustrated with another car dealership and thought lets give this one a try. There was no pressure and it made the car shopping less of a hassle. I recommend you give Ed Voyles Kia a try you will not be disappointed. More
Travis takes the old time stigma out of the "CAR SALESMAN". Travis is knowledgable, articulate and eager to please his customer. From first contact I could tell that Travis was sincere and was som SALESMAN". Travis is knowledgable, articulate and eager to please his customer. From first contact I could tell that Travis was sincere and was someone that I wanted to help me find the vehicle I was looking for. He did not disappoint. Travis immediately went to work searching the region for the vehicle I wanted; color, options, etc. Since the Optima Hybrid with Premium Technology package is a rarity, I was pleasently surprised when he contacted me by e-mail the next day and notified me that he had found my vehicle and had a driver enroute to procure the vehicle for me. Travis came to work on his day off to meet with me and 4 hours later I was sitting at home with my new Optima Hybrid in the garage. Larry Hayden was also a pleasure to work with, as he was subbing for the business manager, who had the day off. Larry flawlessly and seamlessly executed the business process (financing, disclosures, warranty coverage, and final paperwork), even though his primary job is New Car Sales...Hoo-Rah and Semper Fi to this former Marine! Thanks Ed Voyles group for employing these professionals. More