Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Voyles Kia
Smyrna, GA
578 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 578 reviews
January 22, 2013
After a shady experience with another dealer, I was relieved to see how straightforward and honest James was at Ed Voyles! I got a great deal on my car and was able to only get the extras that fit my n relieved to see how straightforward and honest James was at Ed Voyles! I got a great deal on my car and was able to only get the extras that fit my needs. Highly recommend James and Ed Voyles! More
by rthatt
Employees Worked With
James
January 22, 2013
After a week of going back and forth with the salesman on your very limited number of options and almost 4 hour negotiation on Saturday I thought that I would be able to get my wife a new car by Monday. I your very limited number of options and almost 4 hour negotiation on Saturday I thought that I would be able to get my wife a new car by Monday. I bought a car insurance and a cashier’s check for the down payment, and when I went to the dealership today Andy Ratliff was kind enough to let me know that my loan was no approved, why didn’t they told me that on Saturday???, actually when I left the dealership on Sat, my understanding was that everything was signed and approved and they were just waiting on my down payment, I even sign contracts! He explained to me the reasons for the denial and I don’t have a problem with than, my issue is that nobody told me that on Saturday and made me waste my time and money, I now have a car insurance that is going to cost me $30 to cancel (which I’m expecting Ed Voyles Kia to refund). Going back to your question on how I like my new Sorento, the answer is not very much, my experience was everything but wonderful and I’ve already expressed my complaints. Again, my issue was not about the loan denial, was about the communication. I might be able to buy the car without the loan but I’m strongly considering doing if from a different brand and/or dealership. More
by bdelhoyo
December 30, 2012
After having an absolutely horrible experience at Cobb County Kia (they tried to sell me the wrong car and only caught it just before I finished the paperwork and tried to raise the price on me by $3K) my County Kia (they tried to sell me the wrong car and only caught it just before I finished the paperwork and tried to raise the price on me by $3K) my wife and I visited Ed Voyles and had a wonderful experience. The sales team was extremely helpful and found us the exact car we were looking for in the price range we wanted. I would strongly advise that anybody looking to purchase a Kia go to Ed Voyles! We will certainly be back for our next car. More
by jpdavi8485
Employees Worked With
Bobby Cook
October 17, 2012
I HAD A BEST EXPERIENCE AT ED VOYLES KIA LARRY WAS VERY KNOWLEDGEABLE AND VERY PATIENCE I GOT MY DREAM CAR THEY WERE VERY TIME EFFICIENT AND VERY FRIENDLY. MARIA KNOWLEDGEABLE AND VERY PATIENCE I GOT MY DREAM CAR THEY WERE VERY TIME EFFICIENT AND VERY FRIENDLY. MARIA More
by MARIA SHAFI
Employees Worked With
Tahir Ilyas, Larry Hayden
October 13, 2012
My wife and I were in today looking to buy a 2013 Kia Soul and Tony W. was our salesperson. Tony was a very nice guy (nothing bad to say about him)and super cool to our 4 yr old son! We test drove the ca Soul and Tony W. was our salesperson. Tony was a very nice guy (nothing bad to say about him)and super cool to our 4 yr old son! We test drove the car and went in to work up numbers on our trade in. We didn't have the trade in with us but Tony say could work up est. number based on questions about the car and vin # so we started. This is when things went bad! Tony came back with and insult of an offer so far off from what kbb or autotrader said was worth for trade in that it was not even funny.I don't know the sale mgr name but he has no clue how to do his job and cost the dealership a sale! What really made me mad was as we walked out of the dealership the sales mgr come following us out saying he would offer me more money (close to what I thought it was worth)and wanted to shake my hand.... I said no and I wouldn't be doing business with someone who insulted me and we left. I would never buy a car from this dealership! More
by rhall1975
Employees Worked With
Tony Woodruff
August 22, 2012
I used the Costco auto program to help me find the best deal on a new Kia Soul. I am a recent college graduate buying my first new car and my dad was able to call Fred and he gave us ALL the information we deal on a new Kia Soul. I am a recent college graduate buying my first new car and my dad was able to call Fred and he gave us ALL the information we needed to know about leasing or buying, including numbers. That was great! While we were filling out all the financial info online, Glenn called me and asked if I was going to come in that night to get my car. He was able to have the team get my car ready to go before I even got there. He also remembered my name from another website, CarWoo! I was using to find the exact Soul I wanted. Even though it was close to closing time when I arrived, they stayed open while I filled out all of the paper work and I was able to drive away in my Alien Soul that night! For my first car leasing experience it went really well and everyone was great to work with and in great moods. Thanks!! More
by kleach88
Employees Worked With
Fred Azran, Glenn Stevenson
August 15, 2012
Travis provided me with the best car buying experience I have ever had. He didn't try and snow me, have me a good solid deal and worked hard to get me out of the dealership in record time. I would recommend have ever had. He didn't try and snow me, have me a good solid deal and worked hard to get me out of the dealership in record time. I would recommend him to anyone. More
by adam.bellinger1
Employees Worked With
Travis Mitchell
July 09, 2012
Enjoyed working with AB. I bothered him for months waiting for the new 2013 Optima SXL to come out. He patiently kept me appraised of the situation. Great job! waiting for the new 2013 Optima SXL to come out. He patiently kept me appraised of the situation. Great job! More
by KoryW
Employees Worked With
Kory Wolf
July 02, 2012
Daryl was patient, understanding, and really made me feel comfortable buying our first new car ever as a family. I felt like he was really trying to get me the best deal possible. comfortable buying our first new car ever as a family. I felt like he was really trying to get me the best deal possible. More
by sawhite
Employees Worked With
Daryl Hudson, Tahir Ilyas
June 30, 2012
Chad was very helpful and made us feel he was listening to our needs. He gave us options but didn't push them on us like we have experienced at other dealers. He answered all our questions and gave us inf to our needs. He gave us options but didn't push them on us like we have experienced at other dealers. He answered all our questions and gave us information about other cars too . Thank you Ed voyles for hiring this salesman. More
by Sammy86
Employees Worked With
AB Chad
