Ed Voyles Kia

I went to Kia with the intention of looking at cars for a future purchase. I'd say that I was 90% sure that I wanted to purchase a car but was looking for ideas on this specific day. I went online approx. future purchase. I'd say that I was 90% sure that I wanted to purchase a car but was looking for ideas on this specific day. I went online approx. 2 weeks ago to view but was not sure. I went to another dealership (not a Kia dealership) prior to visiting this one on this day. Upon arrival, I received a very warm and friendly reception by James Robichaud. He asked if he could help me and what I was looking for. After talking for a while, he asked where I was from (I'm from NY and did not have a Southern accent). Hmmmm, we are both from NY. He introduced me to the other staff, they were just as welcoming. Another on this team lived in NY and was from my old neighborhood, hmmmmmm. I am a firm believer that nothing is by accident. Mr. Robichaud and I walked, talked, and viewed many vehicles. He spoke about each car we viewed, the incentives to purchase, the financing process, and about the team who actual speak to the banks for finance approval. I felt no pressure and actually very relaxed. The Kia team seemed to be a very cohesive group who worked well together and know their product (James, Fred, and Andy). After receiving all of this information, I realized that I was past ready to purchase my new car. James, you know your stuff! To help me be comfortable with my decision, I was allowed to take the car for a test drive AND take it overnight. What! I could not ask for anything more. This gave me time to think about it AND PRAY ABOUT IT, I knew I would have an answer. Well today I am happy to report, I purchased my car and am VERY, VERY, HAPPY. The entire process was smooth, no pressures, and quick. I want to add that to my surprise the APR was well below what I expected and I met my monthly payment amount less $22. Who can ask for anything more? KUDOS and thank you to the Kia team and thank you Jesus! More

glenn Stevenson is an outstanding employee and person. very friendly and straight forward, no beating around the bush. I would recommend this dealer and sales person highly. go see , talk to this person very friendly and straight forward, no beating around the bush. I would recommend this dealer and sales person highly. go see , talk to this person, you will be glad you did. More

My husband talked to James Robichaud over the phone for about 30 minutes the day before we went. He told James of the bad experiences that we had with some other Kia Dealerships. James assured him that his about 30 minutes the day before we went. He told James of the bad experiences that we had with some other Kia Dealerships. James assured him that his experience with Ed Voyles KIA would be very different and rewarding if he would give them a chance and it was. We got the car we wanted and the exact color that we wanted. Not only that we got a great APR. We will recommend James to our friends and family. Whenever we are in the market again for a car we will return to Ed Voyles KIA. More

James was very friendly and pleasant to work with. He was very patient and took the time to show me anything about the car. He also answered any questions I had. He also went into great detail about how cred very patient and took the time to show me anything about the car. He also answered any questions I had. He also went into great detail about how credit works, which will be helpful in the future. He also worked hard in securing a deal that would work well for me.I am a very satisfied first time car buyer with my brand new 2014 Kia Forte. More

I researched the Kia Optima for a while before I actually went to the dealership. I bought a 2002 Optima brand new and wanted to trade it for a new optima because it was a great car all of these years with v went to the dealership. I bought a 2002 Optima brand new and wanted to trade it for a new optima because it was a great car all of these years with very few problems. James was a great sales man. He took his time going over everything with me. The price was fair and he worked to get the best deal in my price range. I am very happy with my new car and would recommend the dealership to friends. More

This was our first time looking at a Kia to purchase. We had a very good experience from beginning to end with James and Demarius helping us, as well as the manager and finance department. Would recommend had a very good experience from beginning to end with James and Demarius helping us, as well as the manager and finance department. Would recommend Ed Voyles Kia in Smyrna any day. Haven't had any service done yet, but hoping for as good of service then as when we were buying our vehicle. More

Great experience buying a new Kia for my mom; salesperson Glenn was wonderful as well as finance advisor Larry. Would highly recommend these two individuals to anyone. Glenn was wonderful as well as finance advisor Larry. Would highly recommend these two individuals to anyone. More

I needed a vehicle that would not be too low to ease the problems that I have with my knees. There are a couple of people at my church that own Sorentos. I liked how they looked and they were the type of ve problems that I have with my knees. There are a couple of people at my church that own Sorentos. I liked how they looked and they were the type of vehicles that I was looking for. One of them recommended Glenn Stevenson to me at Ed Voyles Kia. It was a couple of months before I contacted him. When I met with him, he was able to answer every question that I had and provided me with a really good deal. When I came back to pick the car up, Glenn took the time to go over a lot of the features (particularly the ones that I would not be familiar with). I really appreciated the effort given by him during and after the sale. I am pretty certain that when I look for my next car (for my wife) I will go back to Ed Voyles Kia. More

The staff was extremely friendly, knowledgeable, and helpful. I had visited Kia of Chattanooga looking for a Kia Soul, but unfortunately the sale fell through due to hidden fees. At Ed Voyels Kia the helpful. I had visited Kia of Chattanooga looking for a Kia Soul, but unfortunately the sale fell through due to hidden fees. At Ed Voyels Kia the prices included all of the fees (documentation, tax, tag, and title) so when I was given the price there were no hidden surprises in the financial office. More

Great no hassle experience! Wanted to start my search online without any dealer calls and pressure. Glenn was the only salesman to respect my privacy, give me the information I requested, and not push f online without any dealer calls and pressure. Glenn was the only salesman to respect my privacy, give me the information I requested, and not push for phone call or test drive until I was ready. He quoted me a very reasonable price right up front and was able to match a even better price when I received it. Overall, I purchased a new Kia Optima from Glenn in about 5 days without any tedious negotiations! He gave me accurate " out the door" pricing information that let me know he really wanted to sell a car and not play games. Very satisfied!! More