Ed Voyles Kia
Smyrna, GA
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I am a new Kia customer coming for a 'lexusary' brand. I have to say I am very impressed not only with my new Kia Cadenza, but also with the way I was treated at Ed Voyles Kia in Smyrna. Glenn Stev brand. I have to say I am very impressed not only with my new Kia Cadenza, but also with the way I was treated at Ed Voyles Kia in Smyrna. Glenn Stevenson was very friendly and helpful, he never got tired of me asking more questions and trying to make the right decision for my new car. He was never pushy or trying to close a deal, he truly made me feel comfortable and I trust him with everything he said. The price negotiations were easy and of course he took plenty of time to explain all the cool features of the Cadenza, an awesome car especially considering what you have to pay for it. Thank you so much, I will happily recommend your business to my coworkers, friends and family. More
Thanks so much for making us feel welcome. We drove from out of town to visit Koyles Kia only because of Glenn Stevenson! Mr.Stevenson made me feel like a friend with his first email contact. He didn't use out of town to visit Koyles Kia only because of Glenn Stevenson! Mr.Stevenson made me feel like a friend with his first email contact. He didn't use any sales hype when we were corresponding, he just talked plain and simple and treated me with respect. My husband and I will go out of our way to do business with a place that appreciates our business and thatbis just what we did! Thank you so much for making us feel so welcome! More
I had read many good reviews about Glenn Stevenson, and I was not disappointed. Glenn helped me purchase a Kia Optima, and my buying experience was fantastic. Glenn was extremely helpful throughout the ent was not disappointed. Glenn helped me purchase a Kia Optima, and my buying experience was fantastic. Glenn was extremely helpful throughout the entire process, and I would recommend him to anyone. More
Great experience. Glenn went above and beyond to ensure my lease fit my expectations and was within my budget. Leased a 2014 Optima SX - great car, color and dealership. my lease fit my expectations and was within my budget. Leased a 2014 Optima SX - great car, color and dealership. More
My 73 year old mother recieved a letter from KIA . The letter stated there was a malfunction to the stop lamp switch, which could cause her car not to have BRAKE LIGHTS !! The recall was at no cost to her letter stated there was a malfunction to the stop lamp switch, which could cause her car not to have BRAKE LIGHTS !! The recall was at no cost to her. They did a "ROUTINE 10 POINT INSPECTION " . They charged her with the follow ~ stated on the paperwork ~ "AT THE CUSTOMERS REQUEST'" Replace engine air filter, cabin filter, cabin air filter, rear brake pads, air fuel inducton, tire rotation and tire pressure service, 4 wheel alignment, and a 30.00 charge for MISCELLANEOUS CHARGES AND DEDUCTIONS !! She was then put in a rental car which was claimed to be another free provided service and was charged 35.00 more dollars. Her total bill came to 609.09 !!!! OUR FAMILY IS OUTRAGED FOR KIA RAILROADING OUR ELDERLY MOTHER, YOU SHOULD BE ASHAMED !!! You have forever lost our business, and I WILL spread the word to others who consider doing business with you . More
We went to the dealer to try to reduce our car payments through a new car. This was clearly stated when we sat down. Were told that a pre-owned was red. Wife obvjected to color. NO mention of 2013s on the through a new car. This was clearly stated when we sat down. Were told that a pre-owned was red. Wife obvjected to color. NO mention of 2013s on the lot. Saw a TV ad stating that Ed Voyles 2013s were at $139/mo. I realized that we had a higher balance on th other car and that 139 might not be had, but the $339 payment is higher than what we came in with and we are now a loser. I know that I cater to my wife and in this case should not have done so. I am unhappy with a salesman who steered us in a direction that benefitted him and not us. Basically it is my own fault, but really wish that our initial desires were truly considered. More
Just got my fully loaded 2014 Cadenza from Ed Voyles Kia. My salesman was Glenn Stevenson. This was without doubt the easiest, most convenient experience I had over 20 yrs of leasing cars. I believe I got My salesman was Glenn Stevenson. This was without doubt the easiest, most convenient experience I had over 20 yrs of leasing cars. I believe I got a fair price, no pressure and drove out of the dealer feeling good about the entire process. I'd definitely recommend this dealership and especially Glenn Stevenson. More
I am quite happy after buying my new 2014 Optima. I was able to find a car that exceeded my requirements while still staying within my budget. I want to thank Glenn Stevenson for a great low-pressure sales able to find a car that exceeded my requirements while still staying within my budget. I want to thank Glenn Stevenson for a great low-pressure sales experience. More
I am writing because your service department, especially Diana Bell and a unknown technician went out of their way to help my wife on Friday, Nov. 22,2013. We live in middle Ga. and my wife was in town for Diana Bell and a unknown technician went out of their way to help my wife on Friday, Nov. 22,2013. We live in middle Ga. and my wife was in town for a few meetings when she struck a curb and blew out a front tire. She was very distraught being in an unfamiliar place and the end of the day on a Friday no less. After calling Kia customer service and finding out some disturbing news, about not having even a space saver in her car, I contacted Ed Voyles service dept and spoke with Keith, he is the shop foreman. He checked to see if they had the correct tire in stock, which they did, and then gave the information to Diana Bell. He told me to call back and talk with Diana Bell after calling and updating my wife. It was after 5 pm when the tow truck got to my wife's location and although it was a short drive to the dealership, at 5 pm on Friday afternoon it took some time. The whole time waiting for the tow truck we were not sure if we would be able to get the car repaired and out before closing time. One technician stayed late repairing my wife's car professionally and Diana Bell assisted my wife with all the details. They were able to complete the transaction quickly and efficiently with a fair price. I have to be honest that I was concerned with all the things that were not in our favor as far as, being from out of town, late Friday evening, very rare tire that was needed, and a woman on her own. But the service dept, especially Diana Bell, Keith(the shop foreman), and the technician all were very fair and helpful beyond what we could have expected. Thank you so much Diana, Keith, and technician. Sincerely, Bill and Kelly Frederick More
Great experience from start to finish. Internet Manager Glenn Stevenson is a gem. He was honest and straightforward from the get go. He was patient with us as we decided on the vehicle that was right for Glenn Stevenson is a gem. He was honest and straightforward from the get go. He was patient with us as we decided on the vehicle that was right for us. He streamlined the numbers at the bottom dollar and we didn't have to deal with the typical gamesmanship that occurs at most dealerships: no first "closer" or second "closer" - just Glenn. He worked to squeeze a bit more for my trade and that was helpful. He knew the new Kia Cadenza inside and out and took the time to "impress" us with all the bells and whistles. I would have no hesitancy to refer any of my family members or friends to Ed Voyles and specifically to Glenn Stevenson. More