Ed Voyles Kia
Smyrna, GA
Filter Reviews by Keyword
By Type
Showing 578 reviews
Great Experience Purchasing My First New Car After a sour buying experience on a used Jeep, I looked to purchase a new Kia Optima SX Turbo. The buying experience was fairly straight-forward. We n After a sour buying experience on a used Jeep, I looked to purchase a new Kia Optima SX Turbo. The buying experience was fairly straight-forward. We negotiated back and forth on financing, rates, promotions, etc. In the end, I was happy with the offer I received and I'm in a brand new vehicle with a warranty that can't be beaten. Ted was very helpful and friendly through this process. More
great personel Just got home with our new Kia Sorento. Chris Jackson was a very knowledgeable of his product and down to earth. Not a pushy salesman. Thanks. The sal Just got home with our new Kia Sorento. Chris Jackson was a very knowledgeable of his product and down to earth. Not a pushy salesman. Thanks. The sales manager was very helpful. I was very impressed with the dealership. Over all one of my better car buying experiences. Good work. I felt at home. More
A waste of time. Beware !!! The managers here are the biggest LIARS. Prior to coming to this dealership, I called on Saturday April 1, 2016 to ascertain if they had th Beware !!! The managers here are the biggest LIARS. Prior to coming to this dealership, I called on Saturday April 1, 2016 to ascertain if they had the car I was looking for. I spoke to the manager in Ed Voyles Hyundai. He informed me they did. I drove 40 minutes in traffic and arrived 90 minutes later. Two salesmen immeidately informed me they did not have the car and referred me to the Hyundai manager who I spoke to on the phone. He searched his database, then asked me to wait while he spoke to another manager. He came back and took me to the manager of Ed Voyles Kia. This manager initially told me had (2) of the vehicles I was looking for but could not show me one. Eventually he claimed he did not have it in stock but could get it. He wrote up a quote for the vehicle I was interested in. I went to another dealership to see if I could beat their quote and was told by their manager this particular car was no where to be found anywhere in the USA.. I called the manager back at Ed Voyles Kia and told him I what I learned. His response was "there are still a few of them out there" but could not tell me where. He then said, he made a mistake on my quote and the price is actually higher. This was to discourage me further. Which it did.. I told him I thought he was "full of it". He then said he did not want to talk to me anymore and hung up. Be prepared to deal with LIARS who will waste your time at Ed Voyles Hyundai and Kia. More
Excellent Service Ed Voyles Hundai and especially Jessica McBride were exceptional in the purchase of my 2014 Kia Soul. They even replaced my battery when it went dead Ed Voyles Hundai and especially Jessica McBride were exceptional in the purchase of my 2014 Kia Soul. They even replaced my battery when it went dead a week later. I would recommend them to anyone looking for a new or used Kia! More
Jeff Braun is the best car salesman out there ! Jeff not only has a great sense of humor and makes car buying fun, he is very experienced, completely knowledgeable and he's HONEST! And that's big fo Jeff not only has a great sense of humor and makes car buying fun, he is very experienced, completely knowledgeable and he's HONEST! And that's big for women who are looking to purchase a car. He's honest, straight-forward and has an answer for all of your questions. More
Unethical and do not perform the services they say they do. I"m only putting 1 star because there isn't even an option for zero! They lied and stated they performed service I came for, but they did not, and I I"m only putting 1 star because there isn't even an option for zero! They lied and stated they performed service I came for, but they did not, and I have to have it fixed at another dealership. DO NOT COME HERE FOR SERVICE. More
GREAT PLACE TO BUY A CAR! RECENTLY BOUGHT A NEW KIA SOUL FROM ED VOYLES KIA. WHAT IS USUALLY AN EXPERIENCE LIKE "GOING TO A DENTIST" , THE EXPERIENCE WITH THE ED VOYLES TEAM RECENTLY BOUGHT A NEW KIA SOUL FROM ED VOYLES KIA. WHAT IS USUALLY AN EXPERIENCE LIKE "GOING TO A DENTIST" , THE EXPERIENCE WITH THE ED VOYLES TEAM WAS WONDERFUL! MONET JACKSON WAS OUR MAIN SALES REP AND SHE WAS MARVELOUS. WARM, KNOWLEDGEABLE, NOT PUSHY, PATIENT, CONFIDENT. SHE WAS SUPPORTED BY THE SALES MGR, MR. ERWIN, WHO WAS THE BEST AS WELL. WOULD RECOMMEND THEM HIGHLY FOR ANYONE LOOKING FOR A KIA. THANX TO ALL. KEN UNKER More
Regular maintenance check ups Diana is always very professional and provides great customer service. She will plan out regular maintenance items with your vehicle and in general Diana is always very professional and provides great customer service. She will plan out regular maintenance items with your vehicle and in general makes stopping in for service a painless experience. More
Service The service was quick and the representative was nice and polite and down to earth. They showed great hospitality and the waiting area was nice and co The service was quick and the representative was nice and polite and down to earth. They showed great hospitality and the waiting area was nice and comfortable. More
Exceptional Service I always seek out Diane when I bring my car in for service. Not only is she courteous, friendly, and knowledgeable, she goes that extra step to make I always seek out Diane when I bring my car in for service. Not only is she courteous, friendly, and knowledgeable, she goes that extra step to make sure that my car is getting the right service at the right time and is quick to recommend repairs or services that I am not aware of, but is to my benefit. My car is 6 years old and runs like new thanks to Diane. More