Ed Voyles Kia
Smyrna, GA
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Awesome Everybody was wonderful they are really decated and care about there customer I went to give Kia dealerships and I turned down when I came to Ed Voyua Everybody was wonderful they are really decated and care about there customer I went to give Kia dealerships and I turned down when I came to Ed Voyuals they said we going get you in a car and they did just that More
A PLEASED CUSTOMER CHINA WAS TOTALLY AMAZING AND VERY PERSONABLE. SHE WAS VERY KNOWLEDGABLE ABOUT MY CAR AND IT'S NEEDS. I WOULD LIKE FOR HER TO BE MY POINT OF CONTACT W CHINA WAS TOTALLY AMAZING AND VERY PERSONABLE. SHE WAS VERY KNOWLEDGABLE ABOUT MY CAR AND IT'S NEEDS. I WOULD LIKE FOR HER TO BE MY POINT OF CONTACT WHEN I HAVE SERVICE NEEDS. More
Going above and beyond I've only been to Ed Voyles two times so far one for an oil change and the second time to get my lug nut replaced that came off. Each time that I've w I've only been to Ed Voyles two times so far one for an oil change and the second time to get my lug nut replaced that came off. Each time that I've went into the location the customer service has been awesome. Each of the service writers has been very informative and eager to help out in any way that they can I would truly recommend Ed Voyles Kia as they are an awesome service center. More
My First Car! I initially found my vehicle of choice online and submitted an availability request. I scheduled a meeting with Brandon for Saturday, April 28th. Sho I initially found my vehicle of choice online and submitted an availability request. I scheduled a meeting with Brandon for Saturday, April 28th. Shopping in the neighborhood a few days early i decided to stop by and see the car in person before my appointment. I walked in that dealership just wanting to LOOK at the car and end up driving off the lot with my first car! Brandon was very nice and made the process seamless. Jaldrin took me out for a test drive and let me know about all of the features while Brandon helped another customer. Robert, the manager, was so helpful in making sure I got the rate I wanted and the car of my dreams! I came in not knowing anything about buying a car and they made sure I knew exactly what was going on and never intimidated me into the sale. Tim in finance explained all the numbers and answered all my questions. This team helped me make one of my first big decisions in life and I cant stop raving about how great they all are. More
Trade in for a new car made easy I knew I wanted to trade my car in but wanted to avoid dealerships due to the high pressure they put on you for a sale. But I wasn't in any rush beca I knew I wanted to trade my car in but wanted to avoid dealerships due to the high pressure they put on you for a sale. But I wasn't in any rush because I really loved my 2014 Kia. I went to Ed Voyle to figure out my options one day after work. Orion and Robert were both instrumental in helping me thru the process. It was getting late and lenders were closed so they offered for me to take the car home even though it wasn't purchased yet. I woke up thinking 'What did I do" and then realized - nothing, there was no pressure and I didn't actually buy it yet. What a great feeling. I went back early afternoon and discussed numbers and where I wanted to be and then Lynn was brought into assist. I walked out with my new car!! No high pressure sales, they went above and beyond to make me feel comfortable, and I was given different options. I waited to leave this review until my prior loan was paid off, I received my new tags/registration and until I was able to make my first payment on the new loan. Everything happened just as they said it would. With all the negative car salesman/dealership stereotypes, it was refreshing to have them be the ones to make me feel comfortable with my decision. Thank you all for making it so easy, More
Scheduled maintenance I recently brought my third Kia Optima purchased from Ed Voyles Kia in for scheduled maintenance and received excellent service from Lenny and Shane. I recently brought my third Kia Optima purchased from Ed Voyles Kia in for scheduled maintenance and received excellent service from Lenny and Shane. Thanks! More
Radio and light bulb, replaced 8 GRACE, Nice service. New to us. Will have to see further on.Shuttle service, Gerry, a nice guy. Cashier not customer friendly. Had car wash,not that GRACE, Nice service. New to us. Will have to see further on.Shuttle service, Gerry, a nice guy. Cashier not customer friendly. Had car wash,not that great. Auto Nation really make sure you have a nice car wash when asked do you a car wash More
Great Service , nice and friendly , Service was conducted on time with any delays and a loaner was provided. I really appreciated that assistance. Great Service , nice and friendly , Service was conducted on time with any delays and a loaner was provided. I really appreciated that assistance. Great Service More
Dedicated & Team Effort I was referred to Ed Voyles KIA from USAA's car buying service showing on USAA's web site that Ed Voyles KIA had a 2015 Hyundai Sonata Hybrid for sale I was referred to Ed Voyles KIA from USAA's car buying service showing on USAA's web site that Ed Voyles KIA had a 2015 Hyundai Sonata Hybrid for sale. This specific car was everything I was looking for. From my 1st phone call to the dealership inquiring about the car advertised, until I drove it off the lot a few days later, I was treated with honesty and respect by every Ed Voyles KIA employee that I came in contact with. Two employees of Ed Voyles KIA that made my whole experience of buying a pre owned car so enjoyable were Chianna Massie and Lynn Ossie. Thank you!!! More
Great Experience.. I gave 5 stars for several reasons.. Very knowledgeable I was in and out less than an hour Very clean Overall a great Service experience I gave 5 stars for several reasons.. Very knowledgeable I was in and out less than an hour Very clean Overall a great Service experience More