Ed Voyles Kia
Smyrna, GA
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The Hreatest Every time I come to the Kia Service department, I'm greeted with someone who acts as if I'm the only person getting their car serviced. They constant Every time I come to the Kia Service department, I'm greeted with someone who acts as if I'm the only person getting their car serviced. They constantly keep me informed of the progress. I get a chance to talk to others and meet new friends. More
Overall Services Was Good The service was quick and easy. I needed a new battery. Only reason not giving 5 starts is the service person did not give me the full grand total of The service was quick and easy. I needed a new battery. Only reason not giving 5 starts is the service person did not give me the full grand total of what the batter cost. He left of the additional fees which were at last an additional $50 extra then what I thought the grand total was. Other issue and I said this before in a review is that I get so many emails, calls and text messages asking me to provide a review. If you don't respond to any of them they just keep coming. KIA needs to find a way to streamline the survey system so customers are not bombarded with requests for reviews. This is the second one I am filling out only because if I don't I am going to keep getting emails and a call. More
45K service experience was a pleasure From my call to make a service appointment to picking up my Sorento after its 45K service, my experience was a pleasure. Still very happy with my 201 From my call to make a service appointment to picking up my Sorento after its 45K service, my experience was a pleasure. Still very happy with my 2014 KIA, as well as, the dealership from which I purchased it. More
Excellent service It was a pleasure shopping with Ed Voyles Kia. My product specialist Tia Mack was so patient and understanding and provided excellent service which re It was a pleasure shopping with Ed Voyles Kia. My product specialist Tia Mack was so patient and understanding and provided excellent service which resulted in me buying my first car! I would recommend this dealer and Tia as your representative for any car buyer. She was knowledgeable and really was the cherry on top of my car buying experience at this dealer!! More
Stopped in for service, had a great experience, bought a car While Tonya our service writer was taking care of everything. I bought a New 2019 KIA Soul from Ed Voyles KIA on Cobb Parkway. This is our third Kia While Tonya our service writer was taking care of everything. I bought a New 2019 KIA Soul from Ed Voyles KIA on Cobb Parkway. This is our third Kia Soul and please see my friend Roxane Roxanne Fucci?? for an amazing deal and build a real relationship. Tell Roxanne, Robert & David hello from Matthew & Alan??! More
Great staff Was having issue with a sensor . the team worked tirelessly to figure out the problem and get it resolved. I was issued a loaner and kept up to speed Was having issue with a sensor . the team worked tirelessly to figure out the problem and get it resolved. I was issued a loaner and kept up to speed on all repairs More
Excellen Very kind Very polite Very nice Great job He took care of me very kindly The service was very fast . He completele has done what ever I asked fo Very kind Very polite Very nice Great job He took care of me very kindly The service was very fast . He completele has done what ever I asked for More
A Soulful experience. I had researched a few brands when going to buy a new car. I not only found a great car the KIA Soul ! but had a great experience. I had researched a few brands when going to buy a new car. I not only found a great car the KIA Soul ! but had a great experience. More
Good service Svc was done in a timely manner, and the svc rep keep me informed of progress. Also gave realistic time frame for service to be completed. Offered shu Svc was done in a timely manner, and the svc rep keep me informed of progress. Also gave realistic time frame for service to be completed. Offered shuttle svc if I wanted and plenty of free snacks and water, while I waited. More
Enjoyed the entire buying experience! Ed Voyles Kia--and particularly Sales Mgr Robert Baptiste, Sales Professional Jaldrin Rodriguez, and Finance Mgr Rashid Ali-- made our buying experien Ed Voyles Kia--and particularly Sales Mgr Robert Baptiste, Sales Professional Jaldrin Rodriguez, and Finance Mgr Rashid Ali-- made our buying experience at this dealership today both pleasant and educational. We are happy with our new Kia Sportage and feel we got a good deal! More