Ed Voyles Kia

Zach was super helpful We had Zach and he was super friendly and helpful. He had great suggestions on cars and colors to test out. I can't imagine better customer service. We had Zach and he was super friendly and helpful. He had great suggestions on cars and colors to test out. I can't imagine better customer service. More

Service Dept Wonderful Service advisor Mr Josef Fraser did an excellent job, getting my car in and all problems taken care of. A very pleasant experience. Thanks Wonderful Service advisor Mr Josef Fraser did an excellent job, getting my car in and all problems taken care of. A very pleasant experience. Thanks to Mr Fraser and Voyles service. Recommend highly More

Poor customer service It is very unusual to get someone to answer the phone at either number. The phone rings about 20-25 times then stops. I finally got through, but the p It is very unusual to get someone to answer the phone at either number. The phone rings about 20-25 times then stops. I finally got through, but the person I needed was not available. I have left 2 messages over the last 5 days, but my call has not been returned. Now I can't get an answer. It seems that only one of the many people there can answer my question. I have sold the car I purchased from them. I need to find out what they need from me to cancel my extended warranty before I let the car go. No one seems to know. More

Great Experience We had a great experience working with Tia Mack in purchasing our new Telluride. She was very helpful and made the experience as smooth as possible. We had a great experience working with Tia Mack in purchasing our new Telluride. She was very helpful and made the experience as smooth as possible. More

Quick and Easy out of town purchase I had a great experience. I purchased a vehicle within a week. The car was delivered to me. Tia Mack, saleswoman, was great - no hassle, or wasting I had a great experience. I purchased a vehicle within a week. The car was delivered to me. Tia Mack, saleswoman, was great - no hassle, or wasting time. I will buy from this dealership again. More

Awesome experience! Thank you Tia Mack for making my car purchase an awesome experience! Your knowledge of all the KIA products put me at ease about my purchase. I am t Thank you Tia Mack for making my car purchase an awesome experience! Your knowledge of all the KIA products put me at ease about my purchase. I am thoroughly enjoying my 2019 KIA Optima!! More

Service appointment Thank you Adrian Johnson for correcting my contact information in your system after several failed attempts from others, also helping me understand th Thank you Adrian Johnson for correcting my contact information in your system after several failed attempts from others, also helping me understand that the previous service advisor gave me incorrect information regarding what services were needed regarding my vehicle. So insteaded of what was under warranty its something completely different that cost $375.96. But Adrian Johnson is cleaning others errors so I don't blame him but thank you. Bryana Nicholson More

Ed VOYLES dealer KIA almost got me Killed after working on m I purchased a brand-new 2017 KIA Sportage EX from ED VOYLES KIA in Smyrna, Georgia. I have only had them do all maintenance on my car. Last week, I I purchased a brand-new 2017 KIA Sportage EX from ED VOYLES KIA in Smyrna, Georgia. I have only had them do all maintenance on my car. Last week, I took it in because of a recall and to update the KSDS. Well a few days after this while driving home from work at night without ANY warnings, my CAR SHUT DOWN While I was driving. I was absolutely terrified as cars where coming. There was an accident as a result! Chris Ford, the service director at ED VOYLES KIA was a jerk and liar the next morning when I told him what had happened. He tried to get me to tow it to another KIA dealership. I refused because they have been the ONLY ones to service my 2017 brand new vehicle. I asked to speak to a general manager and he said he was the general manager. This is a lie, Mike Boyd is the general manager and unfortunately he dodged my calls all day! Chris Ford lied again and said I had to pay 200 dollars deposit for a loaner car. My vehicle is brand new and has full warranty because KIA Motors of America which is corporate said so after they gave me a case number for this horrible incident. I will write an update after I see if they fix my brand new vehicle. Please be careful people and make sure they double check after updating recalls. I could have been KILLED by my car shutting off with NO warnings. God saved me and the folks who were in a wreck as a result of this. More

Amazing Experience! Absolutely Stellar Experience! Josef was shockingly familiar with the issue of my engine. He placed me at ease immediately and this was after I had sp Absolutely Stellar Experience! Josef was shockingly familiar with the issue of my engine. He placed me at ease immediately and this was after I had spoken to the commissioner of Kia and learned of this problem and prepped well. Josef just sold my next purchase! More

Amazing Team When i came in, i didn’t exactly know what i wanted but Tia was able to find the perfect car that was in my budget. They went out of their way to make When i came in, i didn’t exactly know what i wanted but Tia was able to find the perfect car that was in my budget. They went out of their way to make sure i was getting a great rate and i appreciate that. Thanks More