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Ed Voyles Kia

Smyrna, GA

4.2
578 Reviews

2145 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 578 reviews

July 26, 2024

For the service department particularly - wish I could give 0 stars. My husband’s car has been there over 3 weeks and we keep getting the run around on if someone has looked at it. They seem to be doing e More

by gwestmoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t get names of anyone actually working on the car
July 24, 2024

Exceptional service from Dion in me purchasing the EV9. He was very courteous and highly knowledgeable about the EV. More

by Neil.wilkinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion
April 22, 2024

The car was bought from here as a certified preowned The cars engine, started having problems 2 months in Took the car in to get it checked out (Diagnosed) They said 4 - 7 days to get More

by urbanmonkjea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
April 07, 2024

Best experience in my 40 years of buying cars! Dion, Steve and Zack were professional, ethical and showed a high level of customer service. Dion listened to what I was looking for and the price I More

by Alison_neese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion Dawkins
February 20, 2024

SERVICE DEPT. RUDE RUDE RUDE RUDE RUDE RUDE RUDE! I been dealing with Peter the service manager since 10/2023 about my check engine light that's covered under the More

by jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PETER
February 18, 2024

Absolutely horrid. Do not use this dealership for service. I made an appointment to have the diagnostics read for a check engine light. The appointment turned out to More

by cindy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with Eric, but it would not accept my submission and the person I worked with, Joe, was not listed., Eric Rivera
February 08, 2024

*BUYER BEWARE* Yesterday I inquired on a used vehicle they had on their lot. I spoke with a Salesman who informed me that if we had an approved deal through them. I then sent over my paid off trade infor More

by ryanpersichetti
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lynn Ossie, Brian Bove, Robert Baptiste, Conley Langford
February 02, 2024

Never ever buy a car or try to have one serviced at this dealer. I have tried for 25 days to get an answer about my vehicle. Everyone I spoke to on the phone was rude and insulting. I came in person to get More

by marybradley1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name. Should not be hard to find. Rude man last office on the left in service area.
January 29, 2024

Worst dealer ever, never buying car from them neither recommending my friend to go over there More

by rejinapoudel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rhon
Jan 29, 2024 -

rejinapoudel responded

Worst dealer ever, never buying car from them neither recommending my friend to go over there

January 11, 2024

Great service and very personable personnel who attended tp my needs in a professional manner More

by elcid82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hammonds, Eric Rivera, Dextavius Cook, Michelle Miller, Grace Ellington
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