350 Reviews of Ed Voyles Honda - Service Center
Courteous My experience was very pleasant. the associate explained everything to me in complete detail. He was very professional. I enjoy coming to this locatio My experience was very pleasant. the associate explained everything to me in complete detail. He was very professional. I enjoy coming to this location. I get excellent service here. More
Wasted trip. Go elsewhere if possible. My check engine light came on yesterday so naturally I wanted to find out what the general issue was. I called to ask for a code read but was continuo My check engine light came on yesterday so naturally I wanted to find out what the general issue was. I called to ask for a code read but was continuously pushed towards the $65 diagnostic that takes time vs the free read that's pretty much instant. Finally, the rep "allowed" me to come on in for a free code read. I get there within the time frame he suggested only to have him tell me that the "one" code reader they have for the entire service center was left in the car of one of his co-workers wife's car. (Marvin) Obviously many problems with the above but whether his tale is valid or not, why waste my time? I was very transparent with what I was looking for and even let him know i'd have to be leaving during work hours for this...... More
Breakdown on trip to Disney Our Honda Pilot broke down on I-75 and was towed to Voyles Honda. Service rep. Steven Bryars & Brody Teal expedited service and we back on the road Our Honda Pilot broke down on I-75 and was towed to Voyles Honda. Service rep. Steven Bryars & Brody Teal expedited service and we back on the road that evening. In 50 + years of driving in Illinois I haven't had better service More
One Over/Won Over This was my first time in Ed Voyles Honda. I will be back. Thanks to Shannon, I received supportive service that met all my needs and was put at ease This was my first time in Ed Voyles Honda. I will be back. Thanks to Shannon, I received supportive service that met all my needs and was put at ease with knowlegable and practical advisement. That, combined with a comfortable and well-equipped waiting area have won me over. I also appreciated the friendly, complimentary shuttle service! Thank you Shannon and thank you Ed Voyles. More
Great Service I took my crv the Ed Voyles on the weekend. They replaced the battery very quickly. I was in and out in no time. Everyone was so attentive and courteo I took my crv the Ed Voyles on the weekend. They replaced the battery very quickly. I was in and out in no time. Everyone was so attentive and courteous. My service agent was very knowledgeable and helpful and the gentleman who took my car was extremely nice. Their customer service is exceptional. More
The 45,000 mark maintenance Everyone I came in contact with was nice, helpful and professional, especially Shannon Price. I had to return the next day to have a part replaced an Everyone I came in contact with was nice, helpful and professional, especially Shannon Price. I had to return the next day to have a part replaced and my experience was the same. More
Service is Top Notch Oil change Rob Stover is my service manager. He has been overseeing the care and maintenance on my vehicle since 2009. Under his guidance, I feel th Oil change Rob Stover is my service manager. He has been overseeing the care and maintenance on my vehicle since 2009. Under his guidance, I feel that my car is thoroughly examined and any service issues are dealt with in a thorough and professional manner. I speak often and quite highly of Rob Stover and Ed Voyles Honda to others. More
Great Experience! Greg was very helpful and knowledgeable. He answered all my questions and concerns, he even went above and beyond to check on us after the visit to Greg was very helpful and knowledgeable. He answered all my questions and concerns, he even went above and beyond to check on us after the visit to make sure our car is performing as expected. For expectional service ask for Greg More
Steve Bryars is the BEST!!! Steve Bryars always gives me The Ritz Carlton Treatment! Steve helps to make the maintenance service on my Civic a pleasure and it is means a lot to t Steve Bryars always gives me The Ritz Carlton Treatment! Steve helps to make the maintenance service on my Civic a pleasure and it is means a lot to trust the service! I would highly recommend Ed Voyles Honda on Cobb Parkway! More
OUTSTANDING SERVICE!! The Ed Voyles service department is run like a well oiled machine!...Thanks to Ed, his service advisors and the technicians! Grateful to have such an The Ed Voyles service department is run like a well oiled machine!...Thanks to Ed, his service advisors and the technicians! Grateful to have such an efficiently run dealership near... More