
Ed Voyles Honda
Marietta, GA
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Above and Beyond the Call of Duty David Clark's exemplary customer service should be replicated by everyone in sales, especially in the used car sales department. He personifies every David Clark's exemplary customer service should be replicated by everyone in sales, especially in the used car sales department. He personifies everything that a true professional should be. Mind you, he's not even a sales professional at Ed Voyles Honda; he's in the finance department. Unfortunately, the salesman who helped me with my used car purchase has no concept of what after service is, as it was clearly demonstrated by his lack of professionalism and courtesy. Long story short, I bought a used 2012 Honda Civic eight days ago and experienced several issues with the vehicle and brought it to the dealership this afternoon. Since the salesman was nowhere to be found, David went out of his way to help me with the issues and went to the service department to assist me. Basically, he went above and beyond the call of duty to make my first trip to the service department bearable. David Clark is probably the only professional at Ed Voyles Honda with a strong work ethic, coupled with a genuine desire to provide excellent service to customers. Sadly, I can't say the same thing about the used car sales division and service department--the level of incompetence and unprofessionalism is staggering. More
Lease buyout I came in to buy out my leased Honda, and David Clark was just the best help to me in every way. Being recently retired and on a fixed income, he rea I came in to buy out my leased Honda, and David Clark was just the best help to me in every way. Being recently retired and on a fixed income, he really helped me get financing that was perfect for me. Cannot really find the words to really express how grateful I was for his help and patience in explaining things to me. Also Gabriel Fortson helped me initially when I came in and was so nice and helpful. He got me to David. More
DON MARLOWE IS THE BEST SALESMAN IN THE SOUTHEAST!! This was my first experience with Don and in the future he will be my first and last stop as long as he is selling Honda products. I am looking for a This was my first experience with Don and in the future he will be my first and last stop as long as he is selling Honda products. I am looking for a hard to find Honda Civic, which we are currently working on. He has been the most helpful and non-pressure salesman I have ever met. He seems to really understand and in the best interest in the well being of his customer, and just not trying to push a car sale out the door. He gave a fair appraisal of my trade the first time and did not hold my keys trying to push me into a trade. No matter what side of town you live on, it is time well spent and worth the drive to go and see Don Marlowe at Ed Voyles Honda. I will also mention while I was at the dealership, the enviornment was relaxing, quiet, and peaceful, and not the usual zoo I have experienced at other car dealerships. More
Great people, great service, great deal! I just helped my daughter purchase her first car. It was a challenging deal. My credit had taken a big hit, and my daughter was just getting started I just helped my daughter purchase her first car. It was a challenging deal. My credit had taken a big hit, and my daughter was just getting started with credit. As a teacher in Marietta, I knew Ed Voyles promised to take care of teachers, so I decided to give them a try. Well, our experience was way beyond what I expected! Chason Pendley and David Pilgrim treated us with such care and respect. They were patient as my daughter found just the right car, then worked hard on the financing to make it affordable for her. I couldn't stop thanking them! We left with a beautiful, safe, newer model car and a great payment. I'm telling everyone I know about our very special experience at Ed Voyles Honda Pre-Owned! More
Ed Voyles Does It Again! I am so grateful to Chason Pendley, David Pilgrim, and David Clark at Ed Voyles Honda! When I purchased my first car from Ed Voyles Honda two years ag I am so grateful to Chason Pendley, David Pilgrim, and David Clark at Ed Voyles Honda! When I purchased my first car from Ed Voyles Honda two years ago, I had such a great experience when I bought my car that I thought that was the pinnacle of a car buying experience. Well, it turned out I was wrong. It could and would be even better. I had an accident in my Honda and because it was totaled, I found myself back in the market for another car. I was dreading the whole process, but I knew I needed to get a vehicle. When I arrived at Honda David P. greeted me just like it was the same day when I had bought my first car from Honda. He is always super friendly and eager to help. After speaking with Chason and telling him my needs, he assured me he would help me get the best vehicle. Once I found the perfect vehicle, it was time to see the finance guy. David Clark is a true professional. He told me how long it would be before we would begin the paperwork. David whisked me into his office shortly thereafter. He treated me with such dignity and respect and explained every document I had to sign. I have never bought a car in such record time (3 hours); but I did on Saturday. It's more than just buying a car with Chason and his team. I knew I would leave with a great & dependable vehicle. They treat you like family. They are honest; they do NOT over promise and under deliver. Although they're running a car business, they are more about the business of PEOPLE. That is why buying a car from Ed Voyles is truly a pleasure. They take the anxiety and angst out of buying a car. As long as I live in Georgia, Ed Voyles will be my place to shop for a car! Thank you Chason, David P., and David C. You guys ROCK! More
Best Car Purchasing Experience Ever! I did not look forward to going to a dealership to purchase a car. I have not had good experiences in the past. Patrick was patient while I vented abo I did not look forward to going to a dealership to purchase a car. I have not had good experiences in the past. Patrick was patient while I vented about my last bad experience with a dealership and why I was not happy that I was needing a second car in the first place. He answered all my questions, took note of the "limitations" I put on him for any purchase I would consider, and graciously took me through the process. He was honest, forthright; I didn't feel that I was being "conned". I ended up with a great used Toyota for my partner and the salesman that I will now use going forward for furture car purchases. This was the best car purchasing experience ever! Thanks so much Patrick! More
Honest, enjoyable, and stress free car buying.. Buying a car can be the most stressful process. It was roughly 3 years ago, I made my first visit to Ed Voyles Honda, in Marietta. I never expected Buying a car can be the most stressful process. It was roughly 3 years ago, I made my first visit to Ed Voyles Honda, in Marietta. I never expected to leave there so happy, and relieved. I left behind a car that put me in such an upside down, financial bind. I can’t put into words how excellent my experience was. I drove off in a nice used car, and better yet another dealerships mess was straighten. I was right side up, with a beautiful Honda. Without a doubt, I absolutely fell in love with Ed Voyles, and the treatment I received from Chasen Pendley, current sales manager at Ed Voyles Honda-Marietta. I’ve never trusted another dealership so much, and now more so because of dealing with him. I recently went back, and traded that car in for a newer used car. I got to work with Chasen a second time, and once again, top notch experience. Due to his honestly, confidence, and integrity in what he does, Chasen has made me a loyal Ed Voyles customer, and I can’t see myself ever going anywhere else when making such a large, and important purchase. If you need to buy a car, and want an honest car buying experience, Ed Voyles, and Chasen Pendley, are without a doubt the best way to go! Big thanks to you, Chasen for everything you've done, not only one time, but now 2. I’ll defiantly be going back there when I’m ready to trade again in the next 3-5 years!! More
Great experience. Everyone knows what a hassle it can be buying a car. Then you actually find the one you want only to find that 4 other people want it too because it's Everyone knows what a hassle it can be buying a car. Then you actually find the one you want only to find that 4 other people want it too because it's a great deal. You decide you want to "think about it" and the car is sold right out from underneathe you. Most dealers would say tough luck but not Patrick Vaughn, and his team (his boss Chasom and Maurice). They found me an even better deal on a newer car and worked with me and my family to negotiate a price that was more than reasonable and in my range. When I say "negotiate" I don't mean the haggling and gimmicky sales BS that you normally deal with, these guys have 15 years of experience and there's nothing, but professionalism and allowing the customer to make a decision without the typical pushy crap you get from most dealers. This was one of about 6 dealerships I went to for this particular car and this is one of many cars that I've purchased over the years. My experience with Patrick was hands down the best car selling experience I've ever had! I would highly recommend that you speak with Patrick when buying your next car, shop around some, and I promise you'll end up back at Ed Voyles with Patrick and his team. Thanks again fellas! More
Best Dealership Around! Chason Pendley and his staff at Ed Voyles Honda in Marietta, GA is hands down the very best! Their customer service is top-notch! They listened to our Chason Pendley and his staff at Ed Voyles Honda in Marietta, GA is hands down the very best! Their customer service is top-notch! They listened to our wishes, wants and needs and found us exactly what we were looking for at a great price. They treated us with respect and kindness not like we were just another deal to be made. We will definitely use them again! More
Ed Voyles & the Dentist! In the past I had always compared buying a new car to getting a root canal at the dentist office. That was until my experience at Ed Voyles Honda wit In the past I had always compared buying a new car to getting a root canal at the dentist office. That was until my experience at Ed Voyles Honda with the best salesperson I have ever dealt with - Don Marlowe. From the time I entered the dealership and was greeted by the friendly and personable receptionist and all during the buying experience I was made to feel as though I was part of the "family". Any time a salesperson walked by they made a point of saying hello and congratulating me on my new CRV. Even the general manager of the dealership, Pete Richards, and the general sales manager, John Schibi, took their time to introduce themselves to me and make me know that they value me as a customer. If you are looking for a new car, I would recommend Ed Voyles Honda and Don Marlowe. I was given top dollar for my trade-in and a fair price for the CRV I purchased. I thank you all for making this such a pleasant experience. You now have a loyal Honda customer. I plan to have all of my servicing done at the Ed Voyles Honda service department as well. More