Ed Voyles Chrysler Jeep Dodge Ram

Very slow and unethical I have purchased three vehicles from E Voyles' CDJ dealership, in Marietta, in ten years. I will no longer. We first purchased a long-bed diesel 4-doo I have purchased three vehicles from E Voyles' CDJ dealership, in Marietta, in ten years. I will no longer. We first purchased a long-bed diesel 4-door, in 2004. The air conditioning went out at 44,000 miles and cost us $5,000 over a period of three visits as they replaced everything without first looking for a leak. After replacing the compressor, fan, evaporator and A/C radiator, it still failed. So, I asked them if a leak test had been executed? No. It turned out to be nothing more than a failed flex hose connecting the evaporator to the compressor. The replacement service would have been about $250.00, including the diagnosis. In 2018 I bought a 2018 used (38,000 miles) short bed 4-door, diesel Dodge 2500. So far, no failures but, I purchased a long warranty. Next I bought a 2018 Jeep Grand Cherokee SRT. So far, one window interior molding was replaced and the wipe-on-rain function has ceased. I took it in for an oil change at 3,100 miles. It took them three hours and I had to ask them if the car were ready, at the three hour point. It had been ready but the dealer's rep told me that they were under-manned and couldn't get to me, although it had been ready for hours. Well, at 11,000 miles (Full synthetic), I changed the oil and filter myself. Guess what I found??? The filter had stamped on it "Installed at the factory". That means that neither the oil or filter were ever touched and, the $82,000 purchase price included six free oil changes (yeah, sure!). In 2014, we bought a 2015, we bought a 2014 EcoDiesel Dodge from a different dealer. It had only 13,000 miles and all of the new car warranties, intact. Three weeks ago, we found that it would remote start but, when the key fob was in place (so that it could be operated), the engine turned off. Turns out, there was a recall that I never received. The truck has been at Ed Voyles for three weeks, and still not repaired. Truck service told me that they take vehicles on a first come-first served basis. The idiots KNEW there was a recall on this vehicle, for the very problem described and they couldn't even take five minutes to just TRY the key! So, finally, last Tuesday somebody got to the vehicle and, as you already have figured out, it was the recall problem. Did they order the replacement printed circuit board "Overnight", so that we could, at least, have one service vehicle, xxxx NO?! The stupidity and lack of thinking, on their part (and mine), is unacceptable. The 2014 is still sitting there, unusable! After spending about $180,000.00 with Ed Voyles, this is what you get. BEWARE. I do not see or recognize a single listing, below, of the persons with whom I have connected. Are you sure that you have the correct dealership? Nobody in finance, new cars, used vehicles or truck service are listed. I'll bet the list is so old that this is completely out of date! More

Great experience Went to another local dealer for a large advertised discount and was treated poorly enough I decided to leave. As soon as I walked into Ed Voyles I kn Went to another local dealer for a large advertised discount and was treated poorly enough I decided to leave. As soon as I walked into Ed Voyles I knew this is where I would by my car. Kirby was super professional and got my deal done quickly. I would urge every to take there business here. More

2012 Jeep Grand Cherokee Monti was a big help finding a good used Grand Cherokee for our son. We now have 5 Ed Voyles CJDR in the Family. Our go to dealership we can trust! Monti was a big help finding a good used Grand Cherokee for our son. We now have 5 Ed Voyles CJDR in the Family. Our go to dealership we can trust! More

Great Experience! The entire to team was so great and especially Monti. Super fast to respond to all my questions and just an overall pleasure to work with. Couldn’t b The entire to team was so great and especially Monti. Super fast to respond to all my questions and just an overall pleasure to work with. Couldn’t be happier with my experience, especially after some not so good experiences at other dealers. Would definitely return in the future. Many thanks to Monti and the entire team. More

Lesson learn from buying a car on the internet The pictures I saw did not represent the inside of the car. Dash board Crome was eat up and one 6 inch spot above the glove box showed a lot of ware. The pictures I saw did not represent the inside of the car. Dash board Crome was eat up and one 6 inch spot above the glove box showed a lot of ware. The tires only had a about 10 to 15 thousands miles left on them but I was ok with that because the picture showed that. The dash board was the deal breaker. I would not have drive that far for the car reguadless of price. Who let me add only one key for the car and literally just one key no remote key More

Fastest Car Deal In History Alex Rezvani was the supreme professional and ‘can do’ salesman I’ve ever had the pleasure of working with. I’ve never been soo impressed at a car dea Alex Rezvani was the supreme professional and ‘can do’ salesman I’ve ever had the pleasure of working with. I’ve never been soo impressed at a car dealership! Alex must moonlight at Chick-fil-A! Awesome! More

Bought fist 2020 Jeep Gladiator truck from Miss Monti Miss Monti helped me purchase the first 2020 Jeep Gladiator from the largest southeastern Jeep dealer. I drove it back to Montgomery, Alabama where ev Miss Monti helped me purchase the first 2020 Jeep Gladiator from the largest southeastern Jeep dealer. I drove it back to Montgomery, Alabama where everyone kept asking me about the truck. Thanks Miss Monti! More

Excellent Sales & Service I talked on the phone with Alex on the morning of April 30th to discuss the 2019 Dodge Charger I saw on Ed Voyles’ website. I told him during the init I talked on the phone with Alex on the morning of April 30th to discuss the 2019 Dodge Charger I saw on Ed Voyles’ website. I told him during the initial contact that I couldn’t drive the approximately 90 miles to the dealership that day. He assured me it wouldn’t be a problem, he could deliver the car and take my trade-in that day. Once he answered all my questions about this car, we discussed price, trade-allowance & all available discounts that were available to me. After we agreed on the trade-in amount (top dollar for my 6 yr old car which was in excellent condition), we came to an agreement on the final amount I was to finance. I then got a call from the finance guy, Steve, who explained all the facts and figures. He told me Alex would be delivering my car that night. Alex arrived at 7:15pm, I test drove the car and loved it! We signed the papers and off he went at about 8:00pm with my trade-in! This whole process couldn’t have been better or easier. This is my second purchase from Ed Voyles (I bought my trade-in Charger new in 2013). Both times were extremely easy and I will DEFINITELY shop with this dealership again and will recommend it every time. More

New car excellent experience with Monti Hansard She worked hard to provide what I wanted. Monti makes very simple to lease a car. She didn’t try to push me to buy the more expensive vehicle. Monti j She worked hard to provide what I wanted. Monti makes very simple to lease a car. She didn’t try to push me to buy the more expensive vehicle. Monti just help me to get the best option for me. She also did a wonderful post sale job. Without doubt I will buy my next vehicle to her and recommend her to my friends and family. Monti Hansard es muy profesional y hace muy fácil la compra o arrendamiento de un carro. Ella no trato de venderme el carro más caro, se limitó a encontrarme el carro que yo quería. La recomiendo ampliamente porque aunque inglés es mi segunda lengua, pude entenderle y negociar con ella. More

Terrific buying experience! "What a wonderful experience!" That may sound odd, especially when it comes to buying a vehicle, but let me tell you....Jeff Braun and Deni Hall made "What a wonderful experience!" That may sound odd, especially when it comes to buying a vehicle, but let me tell you....Jeff Braun and Deni Hall made the experience truly wonderful. Professional, knowledgable, courteous, and wanting to earn my business. Other dealerships had better sit up and take notice, or they will lose customers to Ed Voyles and their team of professionals. Thanks again Jeff and Deni. More