Ed Voyles Chrysler Jeep Dodge Ram

We had a wonderful experience with our recent purchase of a new Jeep with Teresa Johnson at Ed Voyles Jeep in Marietta. Teresa was very professional and efficient and provided excellent service. And we LOVE a new Jeep with Teresa Johnson at Ed Voyles Jeep in Marietta. Teresa was very professional and efficient and provided excellent service. And we LOVE our new car. More

Buyer beware! Purchased a brand new Grand Cherokee 4X4 Limited from this dealership. The paperwork, at signing, showed 6 miles on odometer. When they handed me Purchased a brand new Grand Cherokee 4X4 Limited from this dealership. The paperwork, at signing, showed 6 miles on odometer. When they handed me the keys and I went to drive away, the vehicle had 678 miles on it. I requested a swap for a new vehicle and was told that they could sell it as new until it had 2,500 miles on it. They offered to "amend" the paperwork to 678 to reflect true mileage, and offered apologies but did not seek to make it right by providing a vehicle that had not been used as a demonstrator vehicle. 5 days after my purchase, the jeep shuts down completely - TCM/PCM failure. Vehicle wouldn't turn on, wouldn't turn completely off. Called dealership requesting a tow, they told me to download an app to have it towed in lieu of dispatching something for me. I booked the tow via the app, and was CHARGED FOR THE TOW (on a brand new vehicle that died 5 days after purchase), Sales team that sold me the vehicle said that the dealership had "done nothing wrong" and that my issue was with Chrysler. I pushed them for 17 days to replace the vehicle... they came back to me with an option to "trade in" the vehicle, where I paid taxes TWICE (2 transactions - no vehicle exchange) and had to pay more for a replacement on top of taxes as "no replacement vehicles at my spec level existed" (total xx). Now left to chase Chrysler around the lemon law FOR A BRAND NEW VEHICLE. In short, once you've paid for your new car, your are now Chrysler's customer, not theirs. If you want this experience, this is the dealership for you! More

Buyer beware! Purchased a brand new Grand Cherokee 4X4 Limited from this dealership. The paperwork, at signing, showed 6 miles on odometer. When they handed me Purchased a brand new Grand Cherokee 4X4 Limited from this dealership. The paperwork, at signing, showed 6 miles on odometer. When they handed me the keys and I went to drive away, the vehicle had 678 miles on it. I requested a swap for a new vehicle and was told that they could sell it as new until it had 2,500 miles on it. They offered to "amend" the paperwork to 678 to reflect true mileage, and offered apologies but did not seek to make it right by providing a vehicle that had not been used as a demonstrator vehicle. 5 days after my purchase, the jeep shuts down completely - TCM/PCM failure. Vehicle wouldn't turn on, wouldn't turn completely off. Called dealership requesting a tow, they told me to download an app to have it towed in lieu of dispatching something for me. I booked the tow via the app, and was CHARGED FOR THE TOW (on a brand new vehicle that died 5 days after purchase), Sales team that sold me the vehicle said that the dealership had "done nothing wrong" and that my issue was with Chrysler. I pushed them for 17 days to replace the vehicle... they came back to me with an option to "trade in" the vehicle, where I paid taxes TWICE (2 transactions - no vehicle exchange) and had to pay more for a replacement on top of taxes as "no replacement vehicles at my spec level existed" (total xx). Now left to chase Chrysler around the lemon law FOR A BRAND NEW VEHICLE. In short, once you've paid for your new car, your are now Chrysler's customer, not theirs. If you want this experience, this is the dealership for you! More

I was a victim of a yoyo scam . Told me I was approved only to come back and tell me to return the vehicle a week later. I needed a car so signed another contract for a horrible veh Told me I was approved only to come back and tell me to return the vehicle a week later. I needed a car so signed another contract for a horrible vehicle that I was told was the only one available. Beware . Came to get a piece today ignition has duct tape on it. Sat for an hour , list time from work only to be told part wasn't ready. These people are criminals. I wouldn't wish this on my worse enemy . More

Everyone is always very courteous and helpful. They are very respectful of my time and get me in and out in a timely manner. They are very respectful of my time and get me in and out in a timely manner. More

When the service department realized we did indeed have a real problem they proceeded to take care of it. The recent strike did not help with the tardy, much delayed order of parts needed. Once they final real problem they proceeded to take care of it. The recent strike did not help with the tardy, much delayed order of parts needed. Once they finally arrive it was repaired and fine ever since. More

The dealership was very nice and attentive. They did not have the vehicle we wanted but they did a dealer locate and got us the one we wanted. Shawn was a great salesman. They even gave me a They did not have the vehicle we wanted but they did a dealer locate and got us the one we wanted. Shawn was a great salesman. They even gave me a vehicle to drive while we waited for mine to come in!!!! More

Very good work. Jonathan was awesome and very responsive to our needs and information. Thanks Jonathan was awesome and very responsive to our needs and information. Thanks More

Great service as always. I can't say enough about the effort put forth by your service team to address and complete service on my vehicle. I can't say enough about the effort put forth by your service team to address and complete service on my vehicle. More

The check up was great. Great service, a nice lounge area and great atmosphere! Thank you! Great service, a nice lounge area and great atmosphere! Thank you! More