Ed Shults Ford Lincoln
Jamestown, NY
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Smooth experience buying car and wonderful cash incentives. I took advantage of the great deal on the new 2020 Ford Ecosports and received $7500 off of the MSRP. The salesman Robert Campbell was helpful and ver I took advantage of the great deal on the new 2020 Ford Ecosports and received $7500 off of the MSRP. The salesman Robert Campbell was helpful and very knowledgable without being the stereotype pushy car salesman. He got me exactly the color car with the features I was looking for. He took care of all the details. The car was clean, and had a full tank of gas when I took delivery. No complaints. More
nice people and get the job done! I called inquiring about a vehicle they had posted on car-fax, the gentleman got right back to me and I had my new vehicle within a couple of days. Th I called inquiring about a vehicle they had posted on car-fax, the gentleman got right back to me and I had my new vehicle within a couple of days. They did all the leg work for me which was nice and answered any questions I had. Just wish my new car came wish 2 key fabs instead of one but overall I would recommend this dealership to anyone. More
Always have had service work done in a timely manner, usually no long wait if scheduled appointment. courteous staff from service to the sales department. usually no long wait if scheduled appointment. courteous staff from service to the sales department. More
Easy to schedule service appointments, can wait for work in a timely manner & the staff is professional Very Happy with Shults Ford for service and will go back. in a timely manner & the staff is professional Very Happy with Shults Ford for service and will go back. More
Shults service does an excellent job on your vechile get you in when scheduled,and after the service is done they go over the paperwork completely with you. you in when scheduled,and after the service is done they go over the paperwork completely with you. More
service MKS lincoin Rachael always takes good care of me She is always professional .car is always washed thawith: Chad Ramsey at Ed Shults Ford Lincoln thank you to Rachael always takes good care of me She is always professional .car is always washed thawith: Chad Ramsey at Ed Shults Ford Lincoln thank you to More
Always Accomodating Rachael always takes good care of us. She is always professional and there is always a loaner vehicle for us to drive. It's always nice to pick up a w Rachael always takes good care of us. She is always professional and there is always a loaner vehicle for us to drive. It's always nice to pick up a washed vehicle. More
slow service bad attitudes pawned their problems on the tech over the years dealing with this dealers service department is the worst! I have heard every excuse in the book from their people. but i work for a p over the years dealing with this dealers service department is the worst! I have heard every excuse in the book from their people. but i work for a private transportation co. and this dealer is the closest and my hands are tied cause of distance from to other dealerships is to far for two people to drive and drop off and two people to pick up. besides them just throwing parts at every thing and calling it fixed especially wen its under warranty i cringe every time we have to send them a vehicle if it was not for the vehicles being under warranty thy would never see anything from this fleet i feel sorry for the ford factory that this dealer screws on a daily basis. and to be left on hold for over 10 minutes to come back with i don't wen it will be done wt f does that mean you don't no how long the job takes? i no your tech is only gonna get paid for the time the book says it does so take the service writer out of the pic. and let me talk to the tech cause your middle man is not combatant enough to give it straight this is years of just bad service something needs to be addressed a.s.a.p. More