
Ed Shults Ford Lincoln
Jamestown, NY
Filter Reviews by Keyword
By Type
Showing 175 reviews
We needed to have the computer set up for trailer brakes. Should be a max 10 min job. I ended up paying an employee for 3 hours of watching techs walk past the truck, leaving lights on until battery was dea Should be a max 10 min job. I ended up paying an employee for 3 hours of watching techs walk past the truck, leaving lights on until battery was dead, then plugging the truck into computer and 5 minutes later job was done. I understand scheduled appointments can run into delays but this was uncalled for. Price was reasonable for work done, 3 hours wait time was not reasonable. More
Always exceed expectations. Timely, efficient, polite, lucid, transparent ...guaranteed confidence in the service. I recommend them without reservation. I am a repeat customer and will remain so, lucid, transparent ...guaranteed confidence in the service. I recommend them without reservation. I am a repeat customer and will remain so, More
Everyone involved in the process did a great job. Felt very comfortable and not at all pressured. Love my new used F-150 Lariat. Thank you I again for the great service Tom Arndt very comfortable and not at all pressured. Love my new used F-150 Lariat. Thank you I again for the great service Tom Arndt More
Friendly service. They were able to get us right in and fix the issues we had with the truck. Very happy with the service. Thank you! fix the issues we had with the truck. Very happy with the service. Thank you! More
Very friendly and professional service, i'm always pleased with the work your technicians do. Once you come out with an electric F-150 i'm going to buy one. pleased with the work your technicians do. Once you come out with an electric F-150 i'm going to buy one. More
I complained about a noise, maybe the fan belt. They said it was natural, was not there before. As I just drove it to WV and back today, it continued especially as I gunned it to go up hill. The noise was ne it was natural, was not there before. As I just drove it to WV and back today, it continued especially as I gunned it to go up hill. The noise was never taken care of. More
I love my new car,and the salesman was great,I got so many compliments on my 2020 Lincoln thanks again for everything looking forward to seeing you again 👍 many compliments on my 2020 Lincoln thanks again for everything looking forward to seeing you again 👍 More