Ed Shults Ford Lincoln

Best dealership around The guys does at shults gave me the best deal and the the best service after shopping around at other ford dealers. I love my new F-150!!! The guys does at shults gave me the best deal and the the best service after shopping around at other ford dealers. I love my new F-150!!! More

make sure you get an estimate in writing I had my car in for service because when I had the state inspection done I was told that the steering was a little off center and there was some pulsa I had my car in for service because when I had the state inspection done I was told that the steering was a little off center and there was some pulsating in the brakes. I had not noticed either of these conditions while driving the car but scheduled service anyway. I had the first appointment in the morning and even arrived a bit early. It took about 1 1/2 hours to get the initial diagnosis. I was told that I would need a 4 wheel alignment and that the front rotors were rusty and should be replaced. I was told that the rotor replacement would cost about $230 and was not told how much the alignment would cost. It then took nearly another 3 hours for the work to be done. I guess I should have asked how long it would take since I was waiting for the car at the dealer. When the work was finally completed I was shocked at how much it cost. Obviously I was told the price for replacing one rotor. Had I know that it was going to cost twice as much as I was told I may have shopped around and possibly had the work done by a brake specialist. The other bad thing was that I had a coupon for four wheel alignment for $40 less than what it cost me but unfortunately the coupon had expired two weeks before my appointment. More

Sales person great, service department needs work Purchased my second vehicle and maintenance agreement with Schultz this year. Maintenance agreement I'm starting to regret. Made an appointment for an Purchased my second vehicle and maintenance agreement with Schultz this year. Maintenance agreement I'm starting to regret. Made an appointment for an oil change and 21 pt. inspection. Waited a hour and a half for service with some other disgruntled customers who said they once had the maintenance agreement but no longer would purchase it because of slow service. I've waited 45 minutes in the past and thought that was excessive. Why make an appointment if they don't start working on your car right away. Called chad Ramsey , returned one call (voice message) but not the second. If I could get my money back on the agreement I would. Then I could have a 15 minute oil change. Jim Kasperek More

Awesome! Worked on purchasing for awhile, not an easy customer, but Dennis certainly did an awesome job, would recommend his professional attitude and overall Worked on purchasing for awhile, not an easy customer, but Dennis certainly did an awesome job, would recommend his professional attitude and overall work ethic to anyone looking for a vehicle. He always delivers a personal touch and premium experience no matter what your buying. All promises made were delivered. Finance as well did an excellent job. Thanks again for working with me as I know I am not an easy purchaser at times, I do appreciate all your efforts, and to service as well, always very accommodating. More

State Inspection and scheduled oil change Fast, friendly service by the staff. I dropped my car off at lunch and it was ready by time I got out of work. No complaints. Fast, friendly service by the staff. I dropped my car off at lunch and it was ready by time I got out of work. No complaints. More

It was painless! Dennis Sealy did a fantastic job! I came in and explained to him what I was looking for and needing from a vehicle. Test drove 3 different models. Fou Dennis Sealy did a fantastic job! I came in and explained to him what I was looking for and needing from a vehicle. Test drove 3 different models. Found what I liked then Dennis was very helpful going over financial options. Everything went so smooth and nice! I will definitely refer people to go in and talk with Dennis when they're looking to buy a new vehicle!! I am enjoying my new Ford Fusion and I love the Bronze Fire color! More

Great on line service I purchased a truck they had listed on auto trader. Erin, the on line sales person was very helpful and always answered my questions I had with the I purchased a truck they had listed on auto trader. Erin, the on line sales person was very helpful and always answered my questions I had with the truck they had listed. They picked me up at the airport at no cost and had the truck ready to go; cleaned with a full tank of gas. Very happy with the truck at a great price. Thanks again, Steve More

Great Recovery We have been having both our Hyundai Sonata (purchased at Shults) and Hyundai Veracruz serviced at Shults since we moved from CT to Warren, PA. All We have been having both our Hyundai Sonata (purchased at Shults) and Hyundai Veracruz serviced at Shults since we moved from CT to Warren, PA. All previous service experiences were excellent. However they really botched up on appointments in December and February for the Veracruz. This would have rated a 1 instead of a 5 except for the fact that the service manager made things right by having someone pick up and drop off the Veracruz for the appointment in March when the service was finally completed to satisfaction. He also topped of the gas tank to make up for the extra trip that was necessary to complete the work. More

Another Great Shults Experience As always, the staff was friendly and accommodating. I had the interior of my car detailed, including shampooing the carpet, and I was in and out in As always, the staff was friendly and accommodating. I had the interior of my car detailed, including shampooing the carpet, and I was in and out in less than two hours with a beautiful, clean car. Mike Zolner is always a delight to deal with and so is Jim Leroy, who also sold us our car in 2013. More

Love the ride Service. Had my car detailed due to the ice and snow on the front floor, great job Chris took me back to work.Enjoyed the conversation. Had my car detailed due to the ice and snow on the front floor, great job Chris took me back to work.Enjoyed the conversation. More