Ed Shults Ford Lincoln

Great Deal These guys made this purchase go through without a problem. I would highly recommend looking for these guys when you are looking to get in a new car. These guys made this purchase go through without a problem. I would highly recommend looking for these guys when you are looking to get in a new car. More

Excellent person to buy from Dennis was great to work with in selecting our vehicle. His knowledge and manner in which he ensures you know all about the details of the vehicle spe Dennis was great to work with in selecting our vehicle. His knowledge and manner in which he ensures you know all about the details of the vehicle speaks a lot for him. Dennis is the person to see, if your looking to purchase. More

Great Customer Service! The Ford Dealership has great customer service. Always a friendly environment and the employees go out of their way to help! Dennis always knows my ne The Ford Dealership has great customer service. Always a friendly environment and the employees go out of their way to help! Dennis always knows my needs for buying a car!! More

Nice work Easy to get appointments, work done right, and prices not bad. Only have had oil changes and tire mounting/ rotations but satisfied with all. ThanK yo Easy to get appointments, work done right, and prices not bad. Only have had oil changes and tire mounting/ rotations but satisfied with all. ThanK you More

Diagnostics Brought our Ford Freestyle in to determine the exact problem with the transmission. After the diagnostics it was determined that it was going to need Brought our Ford Freestyle in to determine the exact problem with the transmission. After the diagnostics it was determined that it was going to need a new one and it wasn't worth the money. Very helpful Service Center. More

Winter treads mounted, oil change, recall taken care of. I was taken care of in a very professional manner - waiting period was great - not toooo long. Everything went smoothly. Thank you, gentlemen! Happy H I was taken care of in a very professional manner - waiting period was great - not toooo long. Everything went smoothly. Thank you, gentlemen! Happy Halloween! More

Daytime Running Lights In reference to invoice # JHC13059: The service I received was exemplary, with one exception: When my vehicle was returned to me the gentleman ( I di In reference to invoice # JHC13059: The service I received was exemplary, with one exception: When my vehicle was returned to me the gentleman ( I did not catch his name, but it was not Chad. Chad checked me in and misunderstood my request, he wrote there was body damage at front lamp area. There is NO body damage at the front lamp area. ) was trying to explain to me why my daytime running lights were not working. First he said he didn't believe Elantra had daytime running lights. When I didn't buy that, he said, and I quote "They will only come on when they are needed." That, my friend is the exact opposite of what daytime running lights are about. My question is who do I talk to to get these lights to work. DRL is on the light switch and the lights are physically in the headlamp assembly. More

Chad Ramsey has a excellent way of dealing with people. I have had my truck serviced here for many years. I am the type of person who wants it fixed and I will give them as much time as possible. Recently I I have had my truck serviced here for many years. I am the type of person who wants it fixed and I will give them as much time as possible. Recently I came across a service writer who was not customer oriented. She just looked at me and said "I understand". Well part of this should be to listen to the customer. She did not have the people skills or automotive knowledge to do this job. There has been a change with the service writers and things are back to great service. Chad: continue the great job. More

Love those Fords!!! I have always been treated courteously with all the staff at Shults of Jamestown. The mechanics are terrific and fixed my problem in a timely manner. I have always been treated courteously with all the staff at Shults of Jamestown. The mechanics are terrific and fixed my problem in a timely manner. My back window on my Ford F-150 would not close. I made an appointment with Shults of Jamestown and they scheduled me within a few days. After reviewing the problem, they realized it was the switch and installed a new one. They even washed my truck after the new switch was installed...now that is service!!! More