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Ed Napleton Honda in Oak Lawn - Service Center

Oak Lawn, IL

4.9
86 Reviews

86 Reviews of Ed Napleton Honda in Oak Lawn - Service Center

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July 19, 2024

Gerald Griffin, "GG" still cares for my Honda like "family" It is most appreciated. Thanks! More

by mcdial337
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Mcdial337! We hope we can continue to be of service to you down the road!

February 08, 2024

I came in just for service and had the chance to talk to one of the salesman Hugo Hernandez ! I will be back to purchase a car with him ! More

by janeyrod1998
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Feb 10, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Janeyrod1998! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 29, 2024

It is always a pleasure to visit with and talk to Gerald he’s very knowledgeable about the vehicles. I will bring my family member’s in to see him when there looking for a new car vehicle. More

by ajsky2719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Ajsky2719! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 19, 2023

Was very informative and helpful! Took time out to assist me with my car to show when I might need repairs. More

by roseattastallworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 14, 2023 -

Ed Napleton Honda in Oak Lawn responded

Here at Ed Napleton Honda of Oak Lawn Dealer, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

August 14, 2023

Brought my 2016 Civic in for service. Meliton Cruz was friendly & knowledgeable & best of all got my car done in timely manner on busy Saturday. That’s why I keep going back. More

by Donna.weyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meliton Cruz
Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 19, 2023

Needed to sell my vehicle because of health issues. Mark made the process very simple and put me at ease. If I need a vehicle in the future, I will definitely come see him! More

by Grant
Recommend Dealer
Yes
Employees Worked With
Mark Salgado
October 27, 2022

I recently bought my second Honda CRV that I purchased with the help of Gerald Griffin. I am very satisfied with this dealership and recommend Gerald should you want help in buying your next car Also, More

by franevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Franevers! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Nov 01, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 24, 2022

I needed help with the key fob and brought it in to Napleton in Oak Lawn and was helped by Chris Lemmon, he could not have been nicer and fixed my fob in minutes. 👍 More

by tunney50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lammon
Oct 29, 2022 -

Ed Napleton Honda in Oak Lawn responded

Here at Ed Napleton Honda of Oak Lawn Dealer, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 07, 2022

I was looking to trade in my 15-year-old car for a new one, but didn’t want to pay thousands over sticker price. My salesman Jimmy was amazing. He helped me make a decision and I feel like I got a great d More

by Magspen8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy bushell
Oct 09, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear about your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

October 07, 2022

For my daughter‘s 16th birthday we wanted to buy her a safe, reliable car that wasn’t too expensive Jimmy @Ed Napleton Honda was our salesman and he was fantastic. He gave us so many different options pul More

by Ninacruz8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Oct 09, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

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