Ed Napleton Honda in Oak Lawn

Amazing Service Chris Lammon provides the best service around, definitely ask for him when you're bringing your vehicle in for anything. I will be back for sure Chris Lammon provides the best service around, definitely ask for him when you're bringing your vehicle in for anything. I will be back for sure More

An honest buying experience Very helpful staff. Samer Girgis worked with me, handled my concerns, and even stayed well past closing time to make sure my purchase went well. Tha Very helpful staff. Samer Girgis worked with me, handled my concerns, and even stayed well past closing time to make sure my purchase went well. Thanks to everyone who stayed past closing to prep my car, and get everything done! More

Professional and courteous. Monica made the process of leasing a car very easy, I was very comfortable from the beginning. She was very helpful and polite in helping me find the Monica made the process of leasing a car very easy, I was very comfortable from the beginning. She was very helpful and polite in helping me find the car I was looking for. More

I LOVE CARS This Honda dealer is GREAT!!! If your looking for a new car or used I recommend going here. The staff here is extremely friendly. I worked with, sales This Honda dealer is GREAT!!! If your looking for a new car or used I recommend going here. The staff here is extremely friendly. I worked with, saleswoman, Monica Martisek, and would recommend anyone looking for a car ask for her she is extremely knowledgeable and very friendly..always smiling and reassuring this sales process would be stress free, and that it was. Thanks again to Monica and the staff at Ed Napleton Honda!! More

Excellent to dishonesty! First I would like to say my rep Sam Day was very nice, helpful and clear in his communication. I mention to Sam upfront that I was already pre/appro First I would like to say my rep Sam Day was very nice, helpful and clear in his communication. I mention to Sam upfront that I was already pre/approve with my credit union. I proceeded to test druve a 2019 Honda Accord with Sam and loved the car. After negotiating and shaking hands with the Sales Manager ( I don’t remember his name) on a final price inclusive with taxes then my experience went bad after going into the finance office with Mary. First I had to hear about her a home in Willow Spring she owned being haunted and how she loved scary movies because she was watching one on her phone via Netflix. Then she was trying to get me buy a warranty that I said no to twice but she kept say it’s only $5 dollars extra a month. By the 3rd no she went on to the Gap insurance which I was interested in but she presented the Gap insurance as packaged which included tire protection. When I mentioned to Mary that I was going through my credit union she said quoting “my credit union will not beat their rate” since I was in a hurry and my son wasn’t feeling well and he needed to be at work by 4:00 I signed all the paperwork and left. all this took place on 12/22/18. Well on Christmas Eve I sat down to review the paperwork and to my surprise the sale price was more than what I shook hands on with the sale manager the interest was higher than what was quoted me and Mary lied by saying the tire protection was a package deal but on the bill of sale it appeared as 2 separate prices on the invoice. To me a package is one price. So on Wednesday the day after Christmas I went to my credit union and showed them the paperwork and even they couldn’t figure out the figures from the bill of sale vs the figure on the invoice that was presented to me by Sam and the Sales Manager. I ended up getting the financing with my credit union and I am happy. I am only giving a rating of 2 stars because of the unethical practices by the finance department. I do give Sam Day 5 stars and would recommend him to anyone looking to purchase. More

Great experience This is my second lease at Ed naplelton Honda. Everyone did their best to make sure I was taken care of. I would recommend going there! This is my second lease at Ed naplelton Honda. Everyone did their best to make sure I was taken care of. I would recommend going there! More

Great experience with a knowledgable personable salesman . We were treated very politely and with respect. The salesman (Daniel) catered to us and went above and beyond to find us a suitable vehicle for our fa We were treated very politely and with respect. The salesman (Daniel) catered to us and went above and beyond to find us a suitable vehicle for our family. Keep up the great work. Thank you. More

AMAZING!! IT WAS AMAZING BEING HERE IT WAS A GREAT EXPERIENCE AND WOULD HIGHLY RECOMMEND COMING HERE TO PURCHASE A VEHICLE. FRIENDLY FACES AND GOOD PRICES IT WAS AMAZING BEING HERE IT WAS A GREAT EXPERIENCE AND WOULD HIGHLY RECOMMEND COMING HERE TO PURCHASE A VEHICLE. FRIENDLY FACES AND GOOD PRICES More

Fantastic experience, would recommend to everyone! A++++ I have worked with Johnny Syriani on several vehicle transactions. He is a consummate professional who always takes care of his customers as if they w I have worked with Johnny Syriani on several vehicle transactions. He is a consummate professional who always takes care of his customers as if they were family. Johnny does what he says he is going to do when he says he is going to do it and does so with poise and respect for his customers. On this particular purchase, a car for my mom, Johnny set up the whole deal for me even though he was on vacation. As a result, I also had the privilege of working with a few other members of the Ed Napleton team: Dave Reiser who did a trade with another dealer to get my mom the color she wanted in a matter of hours not days, and Christian Buczak who guided her through the sale process. Honest, fair, hardworking folks who make car buying a pleasure! I buy A LOT of cars and Johnny and his team are the best in the business! More

Courteous, honest, great service. Sam Girgis, was extremely honest, fair & courteous. From the moment we walked into the dealership, we felt welcome, not pressured and was treated resp Sam Girgis, was extremely honest, fair & courteous. From the moment we walked into the dealership, we felt welcome, not pressured and was treated respectfully by everyone we worked with while purchasing our certified Odyssey. Would highly recommend this dealership & Samer. More