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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,501 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,501 reviews

January 25, 2019

GREAT SERVICE, GREAT PEOPLE My experience with Napleton I’m Oak Lawn has been nothing but great. In 2017. My sister and I brought our 2017 Honda Civics from Sean Shumpert. When I More

by Bhart1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and Sean
Jan 30, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us,! We work hard to provide each of our clients with the best automotive experience! We hope to see you again. Take care!

January 24, 2019

Satisfied The assistance and support I received from Howard and John was exemplary! Howard was extremely patient in answering any and all questions I had as I More

by Car Shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Irvine, Howard Becker
Jan 28, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you for sharing your response to our staff’s outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2019

Bob and Frank I recently went in to purchase a car I found online from this dealership. What I got was much more than a car. Earlier in the day and associate called More

by Tgkomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank the tank
Jan 30, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Until the next time we meet, take care!

January 21, 2019

Great people! I had the pleasure of working with Gerald Griffin and Corderro Covington, both of whom were amazing! They were both polite and very patient in helping More

by jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corderro Covington, Frank Alramli
Jan 25, 2019 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Jas! We hope we can continue to be of service to you down the road!

January 19, 2019

Misleading I bought a vehicle here in 2014 since then the General Manager and Sales Manager I dealt with have moved on. Now it is Ed Napleton's practice to quot More

by Lancelot2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Reiser
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Buczak
January 18, 2019

My awesome car experience! Mike and Corderro were awesome! I found a vehicle Ed Napleton Honda is Oak Lawn website and it was still available! Everything they stated on the webs More

by Lanna293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corderro Covington, Michael Klein
Jan 22, 2019 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Lanna293! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 16, 2019

Purchased Used (2017) Accord. Very Pleased! Daniel Nino and Dan Ditusa were both extremely helpful with our purchase. All my questions were answered. I located my car on-line and Napleton's ma More

by Oak Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Nino and Dan Ditusa
Jan 22, 2019 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Oak Parker! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 16, 2019

Very good Mike was very friendly and knowledgable about the cars i was looking at and took the time to go over all of the different features available to help m More

by Nas728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ditusa, Michael Klein
Jan 22, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Nas728! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 12, 2019

Buying a Honda Mike has been a pleasure to work with I feel I got a great deal That is why I drove so far to his dealership I felt his customer service was bey More

by Shaheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Klein
Jan 17, 2019 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car! It is great to hear Mike was so knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Ed Napleton Honda of Oak Lawn Dealer

January 12, 2019

Amazing Service Chris Lammon provides the best service around, definitely ask for him when you're bringing your vehicle in for anything. I will be back for sure More

by AJbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lammon
Jan 17, 2019 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear that everything was completed to your satisfaction, Ajbara! Please let us know if there is ever anything else we can assist you with.

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