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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,502 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,502 reviews
September 01, 2023
Very friendly atmosphere, very friendly and helpful staff. Great selection of new and used cars to choose from. staff. Great selection of new and used cars to choose from. More
by Michelle
August 30, 2023
Daniel Nino was an excellent and great help in helping me buy a car he stayed after hours and tried his best to give me a great price i would recommend him to my friends and family in future sales. buy a car he stayed after hours and tried his best to give me a great price i would recommend him to my friends and family in future sales. More
by rogelioAdiaz
Employees Worked With
August 23, 2023
Went in on a Friday morning to look for a car for my sister. I was a little skeptical at first because we had a not so good experience at Mazda just down the street. We walked out with a great car! My s sister. I was a little skeptical at first because we had a not so good experience at Mazda just down the street. We walked out with a great car! My sister cannot be any happier. I feel we got a great deal. I felt confident about the purchase walking out the door. The staff was exceptional! Very professional, not in anyway pushy and extremely accommodating. I'd give Danny Nino 5 stars! My turn will be next and I know exactly where I will be going to purchase....Ed Napleton Honda in Oak Lawn! More
by katreed719
Employees Worked With
August 19, 2023
Great customer service. Definitely worked with me to get me into the car I actually came in for with the terms I anticipated. Would highly recommend Danny they treat you lik Definitely worked with me to get me into the car I actually came in for with the terms I anticipated. Would highly recommend Danny they treat you like family!!! More
by lg3559658
Employees Worked With
August 17, 2023
Came to work with Hugo after being a Napleton customer for several years and purchasing 4 cars before. I upgraded to get something new and Hugo was a great help in showing me which was best for me for several years and purchasing 4 cars before. I upgraded to get something new and Hugo was a great help in showing me which was best for me More
by Judy990
Employees Worked With
Hugo Hernandez
August 14, 2023
Brought my 2016 Civic in for service. Meliton Cruz was friendly & knowledgeable & best of all got my car done in timely manner on busy Saturday. That’s why I keep going back. Meliton Cruz was friendly & knowledgeable & best of all got my car done in timely manner on busy Saturday. That’s why I keep going back. More
by Donna.weyer
Employees Worked With
Meliton Cruz
August 11, 2023
Came to work with Hugo as we had purchased a car from him before and this time were here to help my daughter get her 1st car and once again did he help us out tremendously! before and this time were here to help my daughter get her 1st car and once again did he help us out tremendously! More
by cesarortega990
Employees Worked With
Hugo Hernandez
