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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

Overview
Employees
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Vehicles
4.9
1,499 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,499 reviews

August 31, 2023

Came into the dealer and was helped by Hugo check out some vehicles for my son and he was a great help ! More

by boothandbones07
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Boothandbones07! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

August 30, 2023

Daniel Nino was an excellent and great help in helping me buy a car he stayed after hours and tried his best to give me a great price i would recommend him to my friends and family in future sales. More

by rogelioAdiaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

August 24, 2023

Hugo was excellent to work with and made the process fun while enjoyable just a very genuine person to work with ! More

by joshkerrgb
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Joshkerrgb! We hope we can continue to be of service to you down the road!

August 23, 2023

Went in on a Friday morning to look for a car for my sister. I was a little skeptical at first because we had a not so good experience at Mazda just down the street. We walked out with a great car! My s More

by katreed719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Katreed719! We hope we can continue to be of service to you down the road!

August 19, 2023

Great customer service. Definitely worked with me to get me into the car I actually came in for with the terms I anticipated. Would highly recommend Danny they treat you lik More

by lg3559658
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

August 17, 2023

Came to work with Hugo after being a Napleton customer for several years and purchasing 4 cars before. I upgraded to get something new and Hugo was a great help in showing me which was best for me More

by Judy990
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Judy990, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 14, 2023

Brought my 2016 Civic in for service. Meliton Cruz was friendly & knowledgeable & best of all got my car done in timely manner on busy Saturday. That’s why I keep going back. More

by Donna.weyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meliton Cruz
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 11, 2023

Came to work with Hugo as we had purchased a car from him before and this time were here to help my daughter get her 1st car and once again did he help us out tremendously! More

by cesarortega990
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

August 07, 2023

Pedro definitely helped me with my full Satisfaction of my dream car I could never have done it with out him. His one of the best sale person to talk too. He helped me in Many ways by giving me different o More

by Lopezjr2154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Lopezjr2154! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 04, 2023

Hugo ! Hugo! Hugo! We came in to see him as he was recommended and it was the best thing ever he show me several cars and made sure my needs were met and al More

by priscilladepaulchi
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Report | Print
Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Priscilladepaulchi! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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