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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,512 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,512 reviews
February 22, 2019
I love my new CRV. Mike was a very knowledgeable sales person. He made sure he answered all our questions in a way that we understood. He also told us many things we ha Mike was a very knowledgeable sales person. He made sure he answered all our questions in a way that we understood. He also told us many things we had not thought to ask about. I would recommend him to all my friends. John was very helpful also. More
by Nancym23
February 19, 2019
Love it Mr john syriani and mr G..G. made my purchase very smooth snd easy very goog price even i got top $ for my trade thank you again Mr john syriani and mr G..G. made my purchase very smooth snd easy very goog price even i got top $ for my trade thank you again More
by Jordanfirst1971
February 19, 2019
New accord owner I came in to test drive an accord and ended up driving it home. Daniel and Corderro were patient and fair. I am confident and happy with my purchase. I came in to test drive an accord and ended up driving it home. Daniel and Corderro were patient and fair. I am confident and happy with my purchase. I would do business with them again. More
by Accorddriver123
February 19, 2019
Excellent experience! The salesman, Mike, was friendly, courteous, knowledgeable, and bent over backwards to show us multiple cars and options in order to please us. Eric The salesman, Mike, was friendly, courteous, knowledgeable, and bent over backwards to show us multiple cars and options in order to please us. Eric, the general manager, diligently worked with us to negotiate satisfactory price. The dealership is comfortable, clean, has good music, snacks and a beautiful display of cars. More
by Wonderful
February 16, 2019
Great salesman I came looking for a used vehicle with low miles. Danny was a great salesman and he was bilingual so he explained everything to my dad in Spanish whi I came looking for a used vehicle with low miles. Danny was a great salesman and he was bilingual so he explained everything to my dad in Spanish which helped out alot. Muey buena gente les recomiendo a Daniel para los que buscan carro y nececitan un vendedor que hable espanol. Corderro the manager was great too. More
by MariaS
February 14, 2019
Great service Mike was very helpful with getting me the deal I needed on my 2017 honda accord. Very nice and cooperative. Reccomend to anyone shopping for a honda Mike was very helpful with getting me the deal I needed on my 2017 honda accord. Very nice and cooperative. Reccomend to anyone shopping for a honda More
by Garbaczj1991
February 10, 2019
Awesome!!!! Sam was very kind since I got to the dealer. Very helpful and to the point without wasting any time. Came out happy with my purchase and I appreciate Sam was very kind since I got to the dealer. Very helpful and to the point without wasting any time. Came out happy with my purchase and I appreciate the great customer service he provided to me and my grandpa. Thank you Sam!!!! :) More
by Acapulco93
Employees Worked With
February 09, 2019
GM and Bob Dalipi were OUTSTANDING!! Highly recommended to anyone who is looking for amazing service! Ask for Bob Dalipi he is the best!!! Incredibly friendly and beyond helpful! Amazing Highly recommended to anyone who is looking for amazing service! Ask for Bob Dalipi he is the best!!! Incredibly friendly and beyond helpful! Amazing service! More
by Loverly1
February 09, 2019
Great Customer Service Mike and John were great! They made buying the car buying process super easy. Worked with us and we are so happy with our purchase. Mike and John were great! They made buying the car buying process super easy. Worked with us and we are so happy with our purchase. More
by MaryK
February 08, 2019
Great experience with Napleton and Mike! We just bought a 2019 Odyssey from Mike at Napleton Honda in Oak Lawn and had an awesome experience. Mike showed us multiple vehicles that we were con We just bought a 2019 Odyssey from Mike at Napleton Honda in Oak Lawn and had an awesome experience. Mike showed us multiple vehicles that we were considering and was very knowledgeable about all the different trim packages and features. He was extremely patient with me while I indecisively stared at two colors of the exact same vehicle for close to an hour. I would definitely recommend Napleton Honda and Mike! More
by Jcherm719
Employees Worked With
Corderro, Michael Klein
