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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,501 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,501 reviews

February 05, 2019

Very Knowledgeable I went to this dealership to purchased a used car, I met the GSM John Syriani, he was very courteous and friendly, I introduced myself and told him wh More

by myjeth07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Myjeth07! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 05, 2019

Buying a car michael from sales was friendly and very helpful. Him and john helped us get the best deal possible and worked with us to get our car. Great experien More

by Angie2596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Klein
Feb 12, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Angie2596! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 02, 2019

Long term effort! Bob started working with my wife and I a year ago to find a certified honda pilot. The dedication he exhibited in helping us find the right vehicle wa More

by Hondapilotcert16exl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Ed Napleton Honda in Oak Lawn responded

We're so glad you had a positive car buying experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2019

New Car Purchase It was nice to go to a dealer where I was not pressured into anything that I was not interested in. The people who helped us had great customer servi More

by Jamie D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Klein
Feb 06, 2019 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Jamie! We hope to be of service to you again in the future. Best wishes, Ed Napleton Honda of Oak Lawn Dealer

January 31, 2019

Jodi’s to Chris Lammon!!!! Chris Lammon, service advisor, deserves an award!!!! Today my car did the unthinkable and didn’t start. I contacted Chris and asked him if my battery More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lammon
Feb 01, 2019 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear that everything was completed to your satisfaction, Karen! Please let us know if there is ever anything else we can assist you with.

January 31, 2019

My experience wa s very nice. My sale person Gerald Griffin. My experience was a nice it did not take long as I thought it would my sale person gerald Griffin was very help ful and king. More

by CD rosstour1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Girgis
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Day Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Bader
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucket, Eli Yacoub, Christian Buczak, Michael Klein
Feb 06, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Cd Rosstour1996! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 31, 2019

Best car buying experience Very pleased! Howard Becker was my salesman and he worked closely with his manager John Syriani to get me exactly what I needed! Pleasant experience f More

by Hondagurl90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Becker
Feb 06, 2019 -

Ed Napleton Honda in Oak Lawn responded

Hondagurl90, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

January 28, 2019

Awesome Dealership Sam Bader had an insane amount of patience when we went to purchase my first car. Honest and trustworthy man. Sam showed me the 2018 honda exl and wen More

by Omar R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Omar R! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 26, 2019

Samer Girgis helped us get a wonderful car Ed Napleton Honda was the first dealer my husband and I visited when we started our car shop. Samer Girgis was the first person we talked to. His pro More

by WeaverJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samer Girgis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Ed Napleton Honda in Oak Lawn responded

We are very happy to have provided you with an enjoyable buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2019

Great experience Overall, the team at Ed Napleton Honda is outstanding. A very special thank you to our salesman,Howard Becker, who is first-rate. His efforts overcame More

by Tatty Duece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cordero, Howard Becker
Jan 30, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Tatty! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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