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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,511 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,511 reviews
March 12, 2019
Excellent Purchasing Experience Gerald Griffin at Napleton Honda made the process of purchasing a new car very smooth and easy. This was the second dealership that we visited in ou Gerald Griffin at Napleton Honda made the process of purchasing a new car very smooth and easy. This was the second dealership that we visited in our pursuit of a 6 cylinder AWD SUV. The reason we gave our business to Napleton Honda is because our salesman, GG, was very upfront, knowledgeable and easy to deal with. All of our questions and concerns were dealt with in a pleasing and clarifying manner. 5 ?? More
by pmajka
Employees Worked With
March 12, 2019
Got me my new wheels! Mike and John were very helpful and did everything very quick. They worked with me to get a fair price. And didn’t push me. Mike and John were very helpful and did everything very quick. They worked with me to get a fair price. And didn’t push me. More
by Roman19accord
March 10, 2019
Easy process for buying a new car The process to buy the car was pretty easy - they had what I wanted and there wasn’t much hassle with price. The salesman I worked with was friendly a The process to buy the car was pretty easy - they had what I wanted and there wasn’t much hassle with price. The salesman I worked with was friendly and not overly pushy. More
by Mcjones4
March 05, 2019
Long but i walk away wit a new car thanks Long process but i walk away with a new car, will definitely recomend family and friends, plus they hook me up at the end of everything lol Long process but i walk away with a new car, will definitely recomend family and friends, plus they hook me up at the end of everything lol More
by Unique6927
Employees Worked With
March 05, 2019
Best car ever my crv Mike was so help full on helping me and patient and I had my son that is 2 years old he was so help full with him thank u mike Eric and Jhon for m Mike was so help full on helping me and patient and I had my son that is 2 years old he was so help full with him thank u mike Eric and Jhon for making my car buying experience wonderful Thank you Napleton Honda More
by Jen1234
March 05, 2019
Outstanding Experience!! We had been looking for a Honda for some time, when we found ourselves at Ed Napleton Honda. Salesman Howard Becker was friendly, courteous and profes We had been looking for a Honda for some time, when we found ourselves at Ed Napleton Honda. Salesman Howard Becker was friendly, courteous and professional when helping us get the price we wanted on the car we love. John Syriani was so gracious and knew exactly what we wanted and went out of his way to make sure we got what we wanted. As a busy teacher I was grateful not to have to spend hours waiting to drive the car home! Will definitely recommend to friends and family, More
by SandyCastle
February 27, 2019
Great experience all around!! Sam was very great in helping me with my first car buy purchase. I was very nervous because this is something very new to me. The process was very qui Sam was very great in helping me with my first car buy purchase. I was very nervous because this is something very new to me. The process was very quick and painless. Thank you. More
by Bharris
Employees Worked With
February 27, 2019
Honda is My Favorite I highly recommend salesman Monica Martisek!! She know her car's! Thank you for making my purchase the best yet!! Monica id so friendly I felt like I' I highly recommend salesman Monica Martisek!! She know her car's! Thank you for making my purchase the best yet!! Monica id so friendly I felt like I've known her forever stress free purchase. More
by Honda's My Favorite
Employees Worked With
February 26, 2019
Great Experience! Had an extremely pleasant experience with Mike! He took care of us with every step from the trade in to our new purchase. He explained everything t Had an extremely pleasant experience with Mike! He took care of us with every step from the trade in to our new purchase. He explained everything to us in detail, and was patient through the entire process. They were super nice, diligent and we also got a great deal. More
by Vimal1
February 26, 2019
Amazing! We had a great experience! I would totally recommend buying your car from here. Mike was really easy to deal with and explained everything in detail . We had a great experience! I would totally recommend buying your car from here. Mike was really easy to deal with and explained everything in detail . More
by Radha81
Employees Worked With
Corderro , Michael Klein
