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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,504 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,504 reviews

October 20, 2023

Eusebio is the best in the biz and john and frank were a huge help! The process was super easy and simple and did not take all day ! More

by Vsalmon2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eusebio
Oct 22, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

October 19, 2023

Hugo was so great to work with, he went over all our vehicle options and took his time to make sure everything checked out for us More

by angelpatino999
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Oct 21, 2023 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Angelpatino999! We hope we can continue to be of service to you down the road!

October 12, 2023

Hugo is a great salesman that helped my family tremendously! I had a great experience More

by Mora575
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Oct 14, 2023 -

Ed Napleton Honda in Oak Lawn responded

Mora575, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

October 09, 2023

Gerald Griffin the best salesperson ever, if you are looking to purchase a vehicle he's your man. Professional, courteous, and great customer service, with a smile. You'll be smiling with your new veh More

by crownglory05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Martisek
Oct 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Crownglory05! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 09, 2023

Danny was great into getting me into the car of choice! ! Gotta visit for great service More

by jones2k2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

jones2k2 responded

great place

October 05, 2023

I had the best experience working with Hugo ! Great help and awesome service! I will be back with family More

by Vane.mora788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUGO HERNANDEZ
Oct 06, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Hugo will be very happy to hear about your kind words and high star rating! Safe travels!

September 28, 2023

Came into the dealer to help my daughter get a new Honda accord and Hugo helped last time with my vehicle and we were in good hands More

by davidsmart1955
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Sep 30, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Davidsmart1955! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 26, 2023

Danny was great! So helpful with the entire process and made sure I got what I wanted and worked with me on how to get the perfect car for me! More

by jada.morrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Jada.morrow! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

September 21, 2023

Hugo was such a great help during the process and went over all our questions and showed us all the features in the civic More

by alexfordbpn
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Sep 25, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Alexfordbpn! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 14, 2023

Came to work with Hugo in the 24 Honda HRV and he was so fun to work with and took his time to go over all the options and questions we had More

by hjonesss88
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Sep 17, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Hjonesss88! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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