Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,502 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,502 reviews
October 09, 2023
Gerald Griffin the best salesperson ever, if you are looking to purchase a vehicle he's your man. Professional, courteous, and great customer service, with a smile. You'll be smiling with your new veh looking to purchase a vehicle he's your man. Professional, courteous, and great customer service, with a smile. You'll be smiling with your new vehicle as you drive home. I recommend him highly and look forward to him serving me when I get ready to upgrade my next purchase. Keep up the great work Gerald! More
by crownglory05
October 09, 2023
Danny was great into getting me into the car of choice! ! Gotta visit for great service ! Gotta visit for great service More
by jones2k2
Employees Worked With
September 26, 2023
Danny was great! So helpful with the entire process and made sure I got what I wanted and worked with me on how to get the perfect car for me! So helpful with the entire process and made sure I got what I wanted and worked with me on how to get the perfect car for me! More
by jada.morrow
Employees Worked With
September 12, 2023
Pedro and Monica was very nice and explained everything too me. They seemed like very caring people. And I know if I have a issue I hope i can count on them to help me. I have only had my SUV since Tues. I too me. They seemed like very caring people. And I know if I have a issue I hope i can count on them to help me. I have only had my SUV since Tues. I pray I have no issues I'm treating my new SUV like a baby. She is my life. I'm not crazy. Its cause this is my first car I have bought and done by myself. More
by Jjak9400
September 02, 2023
My experience with Danny Nino was unforgettable made sure I was satisfied with my purchase from all aspects and Alberto sealed the deal. Go see Danny he will treat you like Family!!! I was satisfied with my purchase from all aspects and Alberto sealed the deal. Go see Danny he will treat you like Family!!! More
by nsaleh9123
Employees Worked With
