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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,512 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,512 reviews
July 20, 2019
Great Experience!!! I had a great experience working with Monica. She was very helpful in the whole buying experience. She goes out of her way to make her customers happy I had a great experience working with Monica. She was very helpful in the whole buying experience. She goes out of her way to make her customers happy. I referred my wife to her when she wanted to buy her car and once again Monica did not disappoint. I will continue to recommend everyone I know to Monica. More
by Venger2k
Employees Worked With
July 19, 2019
What a time Mike was very straight forward and honest while I was at the dealership. Worked with my needs and was not pushy when it came to car buying. Mike was very straight forward and honest while I was at the dealership. Worked with my needs and was not pushy when it came to car buying. More
by Jsweeney69
Employees Worked With
Michael Klein
July 19, 2019
Amazing!! Mike is the best, very knowledgeable and patient! Definitely recommend buying from this dealership and ask for Mike. Left with a new car and very sati Mike is the best, very knowledgeable and patient! Definitely recommend buying from this dealership and ask for Mike. Left with a new car and very satisfied More
by Jastiuginova
Employees Worked With
Michael Klein
July 16, 2019
An unexpected but pleasant vehicle purchase I had a car accident and had to unexpectedly purchase a new car. Saw a 2016 Chrysler 300 on. Napletons website that I liked and stopped by. Was greete I had a car accident and had to unexpectedly purchase a new car. Saw a 2016 Chrysler 300 on. Napletons website that I liked and stopped by. Was greeted by Samuel day at the dealership. He got the car ready for me, we test drove it and he made the deal happen. Very happy and love my new car. Ask for Sam! More
by MzRed85
Employees Worked With
July 16, 2019
Good Experience GG was very accommodating. Went in there knowing we weren't going to buy anything that day, but GG still showed us around and took us for a test driv GG was very accommodating. Went in there knowing we weren't going to buy anything that day, but GG still showed us around and took us for a test drive. Ended up coming back and buying from him. More
by RG
Employees Worked With
July 12, 2019
This man is good! Michael was very knowledgeable and personable. Not only did he want to make our experience the best it could be but he really seemed to care about his Michael was very knowledgeable and personable. Not only did he want to make our experience the best it could be but he really seemed to care about his clients. Gave me a great deal and I would recommend him to anyone. More
by Bubba
July 05, 2019
My experience was excellent Everyone that my wife and I had contract with were great, I would definitely recommend them. Atmosphere is nice, everyone was pleasant. I got a great Everyone that my wife and I had contract with were great, I would definitely recommend them. Atmosphere is nice, everyone was pleasant. I got a great car, very pleased with my purchase. More
by Big C
Employees Worked With
Other Employees :
Sales Manager Cordellrow
July 04, 2019
Great experience! We purchased a new 2019 Honda Civic hatchback from Sam Girgis today. Great experience, everyone was very helpful I would highly recommend! nice peopl We purchased a new 2019 Honda Civic hatchback from Sam Girgis today. Great experience, everyone was very helpful I would highly recommend! nice people to deal with More
by seholms
July 01, 2019
Dan Nino made a difference. Dan followed through every step of the transaction, including making sure the car was.prepped for delivery. He also called to follow up. He knew his Dan followed through every step of the transaction, including making sure the car was.prepped for delivery. He also called to follow up. He knew his stuff. More
by Vanman
Employees Worked With
June 29, 2019
Accord These guys came recommended from a family member they have purchased six vehicles in the past and will never go anywhere else and now I know why thes These guys came recommended from a family member they have purchased six vehicles in the past and will never go anywhere else and now I know why these guys were great CODERRO JOHNNIE Dave Howard from top to bottom top notch I will recommend them to everyone I know More
by Civic lover
