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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,501 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,501 reviews

August 20, 2019

Awsome experience great customer service I will highly recommend coming to this car dealership. Mike and John was a big help. They help me get into a great car for a great price. More

by Jwhi638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Klein
Aug 22, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for your positive comments about Ed Napleton Honda of Oak Lawn Dealer! If you have any further questions, please don't hesitate to reach out!

August 19, 2019

Great Service I purchased my vehicle today with the help mike and John who provided excellent service. they made the buying process simple and easy. I am satisfied More

by moemuscles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Klein
Aug 22, 2019 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

August 17, 2019

They work with you I had a 2014 Chevy Cruze and traded it in today for a 2019 Honda Civic. Sam Girgis was the car salesman that worked with me and he was fantastic. Not More

by RacSin26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samer Girgis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Racsin26! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

August 17, 2019

New Car Howard was extremely helpful in the process of buying a new car. He was super informative and made our experience quick as well as efficient. Definite More

by Apezdek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Becker
Aug 22, 2019 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 13, 2019

Purchase of a car I saw a car I liked on their website. Went in and looked at it and drove it and decided to purchase it. I worked with Sam Girgis. He made the exper More

by Denise A Blidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samer Girgis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also want to thank the lady Mary I worked in the financial department she was very polite and competent. It was a very busy that day.
Aug 14, 2019 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new vehicle, and thank you for the recommendation! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2019

2016 Honda Civic EX Today I came into the dealership with the hopes of purchasing the car of my dreams. The nice salesman Sam helped me greatly with this purchase. He fou More

by cwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samer Girgis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2019

New Accord Sport Excellent experience! I am beyond happy with this place Howard was our sales rep and he was exceptional with customer service very patient and answer More

by melisU81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corderro Convington , Howard Becker
Aug 13, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us,! We work hard to provide each of our clients with the best automotive experience. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 08, 2019

Amazing Accord!! My wife and I had the pleasure of buying our sweet 2019 Honda Accord 2.0T from Mike. Mike did everything he could to make sure that we got the best de More

by Apowell15
Recommend Dealer
Yes
Employees Worked With
Michael Klein
Aug 10, 2019 -

Ed Napleton Honda in Oak Lawn responded

Apowell15, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

August 06, 2019

We Will Return Gerald Griffin was great, got us exactly where we wanted to be to make the purchase! We have purchased two vehicles from him in the past six months! W More

by Val McKee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Val Mckee! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 05, 2019

Great Experience I am so happy with my experience at Napleton Honda. Everyone was so helpful . I brought my 2010 Honda for service and Terry was so helpful and kind in More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

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