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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,501 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,501 reviews
November 30, 2019
I recently had the first relaxing And low pressure car shopping experience in my life dealing with Howard Becker while shopping for my middle daughters first car. Very knowledgeable and helpful through th shopping experience in my life dealing with Howard Becker while shopping for my middle daughters first car. Very knowledgeable and helpful through the whole process. I will be taking care of all of my future vehicle needs with Howard. More
by bmerrick66
Employees Worked With
Howard Becker
November 30, 2019
Professional, personable. Low pressure sales. Makes the Professional, personable. Low pressure sales. Makes the customer feel comfortable and listens to the buyer's needs. No unnecessary upselling. Professional, personable. Low pressure sales. Makes the customer feel comfortable and listens to the buyer's needs. No unnecessary upselling. Was a pleasure to do business with Howard. More
by ogobby
Employees Worked With
Howard Becker
November 29, 2019
Sam was so helpful and made our car buying process simple and efficient. We look forward to recommending family and friends to Sam for business! and efficient. We look forward to recommending family and friends to Sam for business! More
by Kmsmith1290
Employees Worked With
November 26, 2019
Our experience at Ed Napleton Honda was nothing short of AMAZING!!!! Daniel was an outstanding salesman. Made the process quick and so easy!!!! A++ service!!!! AMAZING!!!! Daniel was an outstanding salesman. Made the process quick and so easy!!!! A++ service!!!! More
by cuellarmary
November 23, 2019
Sam Girgis is the best! I will defiantly recommend everyone I know to buy a car from him and I will def be buying my future Hondas from him. everyone I know to buy a car from him and I will def be buying my future Hondas from him. More
by T.ruiz23
Employees Worked With
November 21, 2019
Thanks to Danny for all your help helping us choose our dream car. Corderro made the deal happen. Great experience will recommend to all my friends. dream car. Corderro made the deal happen. Great experience will recommend to all my friends. More
by Jhernandez
November 21, 2019
Great salesman Danny was very patient explained all of the features and Cordero was able to make us a great deal definitely recommend Ed Napleton Honda the features and Cordero was able to make us a great deal definitely recommend Ed Napleton Honda More
by JoseH
November 16, 2019
Daniel Nino was very nice. He answered all my questions. He did not make me feel bad. That was very important to me considering the experiences I had at other dealerships. In the end I feel I had an overall He did not make me feel bad. That was very important to me considering the experiences I had at other dealerships. In the end I feel I had an overall great experience today. More
by Emartinez0816
