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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,502 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,502 reviews
December 12, 2023
The Sales Representative was very helpful and professional he made my Car buying experience great! professional he made my Car buying experience great! More
by respectalllife1
Employees Worked With
December 02, 2023
I had a great experience with the dealer Juan and Johnnie he was great and would definitely refer ppl to them to purchase there next vehicle. I give Juan a 10 he was the best. he was great and would definitely refer ppl to them to purchase there next vehicle. I give Juan a 10 he was the best. More
by bradfordeve123
Employees Worked With
Juan
December 01, 2023
Horrible shopping experience in September this year. The sales department appeared half-assed with no one coming to greet us. All the sales associates were clustered around the sales manager’s desk and The sales department appeared half-assed with no one coming to greet us. All the sales associates were clustered around the sales manager’s desk and it looked like a frat party! They offered us an insultingly low amount for our trade in and had the temerity to charge us a $5000 markup due to consumer demand. They literally hounded us out the door when we tried to leave. We should have walked away but ended up buying the car, only to realize when we got home that the financing deal included a bunch of dealer add-ons. Complained to Monica Marisek about our experience and were promised they would get in touch, at least to apologize. Two months later we’re still waiting. I will never go back there again More
by dvhmouse
