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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,504 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,504 reviews

December 26, 2023

Hugo was a great help and really took care of my family and I, so happy with our new vehicle More

by louismiguel99
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Dec 27, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

December 23, 2023

Hugo is so helpful and understanding while going over the whole process he made it great for my family More

by mikelouislitt
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Dec 25, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2023

Hugo was a great help through the process and explain everything really nice and well More

by harveyspectorross81
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Dec 25, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 16, 2023

Bought a car from Trovoy, I highly recommend asking for him in the sales department! More

by thomaslake61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trovoy
Dec 16, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 14, 2023

Came with my husband where we met Hugo and he was so kind and helpful to go over all the features of the car More

by Marjorepal
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Dec 16, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hello, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

December 12, 2023

The Sales Representative was very helpful and professional he made my Car buying experience great! More

by respectalllife1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Respectalllife1! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 08, 2023

Nicole is absolutely amazing and patient! Great experience, I love my car! Pleasant place and customer service! More

by robinson.breanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole!
Dec 14, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Robinson.breanna! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 06, 2023

Majad and Alberto best duo in the game. Was in and out within 90 mins got myself a 2005 Honda accord. More

by moe aye
Recommend Dealer
Yes
Employees Worked With
Majad
Dec 14, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Moe Aye! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 04, 2023

Went in to the dealership and Pedro my salesman is the best! Go see him for all your car buying needs! More

by Phrsx02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Hernandez
Dec 14, 2023 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

December 02, 2023

I had a great experience with the dealer Juan and Johnnie he was great and would definitely refer ppl to them to purchase there next vehicle. I give Juan a 10 he was the best. More

by bradfordeve123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 14, 2023 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Bradfordeve123! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

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