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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,503 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,503 reviews

February 02, 2024

Hugo was wonderful to work with and got me a great deal in my budget while getting a new vehicle for my family More

by jaychicagoaurora
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Feb 04, 2024 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Jaychicagoaurora! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

February 01, 2024

Hugo was so amazing! I definitely recommend this dealership and if you need to buy a car go to Hugo More

by Jankeo187
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Feb 03, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2024

It is always a pleasure to visit with and talk to Gerald he’s very knowledgeable about the vehicles. I will bring my family member’s in to see him when there looking for a new car vehicle. More

by ajsky2719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Ajsky2719! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 19, 2024

Hugo was so great to work with going over all the questions and worries I had, he took his time and made sure it all made sense which I appreciate More

by carlosalvarez1771
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Jan 20, 2024 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Carlosalvarez1771! We hope we can continue to be of service to you down the road!

January 19, 2024

I went to browse at vehicles and Hugo did an amazing job helping me find the right one and price More

by Autum18q
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Jan 20, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Autum18q! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 13, 2024

I had a great experience purchasing an suv from the salesman Gerald Griffin. He's very knowledgeable & was able to answered all my questions about the vehicle that I bought. I would recommend him to an More

by sanded232001
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Sanded232001! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 12, 2024

Danny Nino was very friendly and patient. He went over every feature in my new CRV. Love the new CRV. Go see Danny he won't pressure you, he will treat you like a friend. More

by aglz11224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Aglz11224! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 01, 2024

Came in with a truck in mind Juan helped us the entire way and explained everything. He kept the process quick and simple. He even got our weather tech mats sent over directly to our home. 10/10 experienc More

by exeniaibarra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Adán
Jan 02, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hello, we're glad to hear you found Juan to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 02, 2024 -

exeniaibarra responded

Thank you, and thank you Juan!

December 30, 2023

Came in with wife to get a sub for the family and Hugo did an amazing jib going over t the process and making us feel like family More

by stw1518
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Jan 01, 2024 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Stw1518! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

December 26, 2023

Hugo was a great help and really took care of my family and I, so happy with our new vehicle More

by louismiguel99
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Dec 27, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

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