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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,502 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,502 reviews
January 29, 2024
It is always a pleasure to visit with and talk to Gerald he’s very knowledgeable about the vehicles. I will bring my family member’s in to see him when there looking for a new car vehicle. he’s very knowledgeable about the vehicles. I will bring my family member’s in to see him when there looking for a new car vehicle. More
by ajsky2719
Employees Worked With
January 19, 2024
Hugo was so great to work with going over all the questions and worries I had, he took his time and made sure it all made sense which I appreciate questions and worries I had, he took his time and made sure it all made sense which I appreciate More
by carlosalvarez1771
Employees Worked With
Hugo Hernandez
January 13, 2024
I had a great experience purchasing an suv from the salesman Gerald Griffin. He's very knowledgeable & was able to answered all my questions about the vehicle that I bought. I would recommend him to an salesman Gerald Griffin. He's very knowledgeable & was able to answered all my questions about the vehicle that I bought. I would recommend him to anyone I know who's looking to buy a vehicle. More
by sanded232001
Employees Worked With
January 12, 2024
Danny Nino was very friendly and patient. He went over every feature in my new CRV. Love the new CRV. Go see Danny he won't pressure you, he will treat you like a friend. He went over every feature in my new CRV. Love the new CRV. Go see Danny he won't pressure you, he will treat you like a friend. More
by aglz11224
Employees Worked With
January 01, 2024
Came in with a truck in mind Juan helped us the entire way and explained everything. He kept the process quick and simple. He even got our weather tech mats sent over directly to our home. 10/10 experienc way and explained everything. He kept the process quick and simple. He even got our weather tech mats sent over directly to our home. 10/10 experience thank you Juan! More
by exeniaibarra
Employees Worked With
Juan Adán
