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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,503 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,503 reviews

March 23, 2024

Hi Bob and Jhon, so grateful for you two and you great customer service and all the effort to get me the best deal you guys could for me to get the car I really wanted, you guys are amazing!!! Highly reco More

by Sandra120677
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 21, 2024

Hugo was a wonderful person to work with, I came with my family member and he really took the time to get to know us and made it fun! More

by emmettmcclendon2001
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Mar 23, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Emmettmcclendon2001! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 15, 2024

This is the third vehicle I purchase from Gerald Griffin. When I need a vehicle I come and see him. He is the best.ask for GG More

by Robert Oneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Robert Oneal! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 09, 2024

I've enjoyed doing business here ! great deals! I will be back because of the excellent customer service by Hugo Hernandez and high quality vehicles. More

by vanessa.j77781
Recommend Dealer
Yes
Employees Worked With
Hugo Hernández
Mar 11, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 07, 2024

Came into the dealer after Hugo I got in touch with him a few times over the phone and was very helpful and patient that once I came and seen him he got me the vehicle for me ! More

by edgargonzalez4040
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Mar 13, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Edgargonzalez4040! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 01, 2024

Hugo was so awesome to work with I highly recommend him! ! Second car we’ve gotten from him ! More

by marioninoaurora
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Mar 03, 2024 -

Ed Napleton Honda in Oak Lawn responded

Marioninoaurora, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

February 29, 2024

I first wanna say thank you guys for putting me in a nice car and putting me with the right person, Kevin Campbell for all his help very helpful broke it all down for me even got a few $$$ knock off my note More

by Marvedawalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
Mar 03, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2024

Jalal work with us on getting the best deal and put us on a nice car. Definitely recommend Napleton Honda! More

by Jose ortega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalal
Feb 22, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hello Jose, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 16, 2024

Hugo is the guy to work with he takes care of you and make you feel like family More

by luisgarcia1013
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Feb 19, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ed Napleton Honda of Oak Lawn Dealer. Our team is available should you require any extra help.

February 08, 2024

I came in just for service and had the chance to talk to one of the salesman Hugo Hernandez ! I will be back to purchase a car with him ! More

by janeyrod1998
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Feb 10, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Janeyrod1998! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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