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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,502 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,502 reviews

April 27, 2024

My sales person Eric McGee was great help me out find a vehicle that was for me I love how helpful he was. More

by joshuabuchanan4404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric McGee
Apr 29, 2024 -

Ed Napleton Honda in Oak Lawn responded

Joshuabuchanan4404, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

April 24, 2024

Came in with my friend looking a a used car and we met Hugo who was great at showing all my options and making it easy for me More

by Timparker3571
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Apr 27, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 18, 2024

I had a great experience at ed napleton honda with my sales person danny. he was so patient and explained everything we needed and we drove home in our dream car. More

by erik d
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi Erik, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 18, 2024

Hugo was such a great person and wouldn’t have wanted anyone else’s help. My brother and and I were so relaxed and enjoyed the process with him. Excited for my new car! More

by Thomas92eboli
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Apr 19, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 11, 2024

Hugo was a great help getting my first car and made the process smooth and easy, now I can commute to my new job ! More

by mattplutzuic
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Apr 13, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

April 04, 2024

I met Hugo and he was very personable and took his time with my wife and I going over the process and getting a great deal More

by mikeheinsnorth
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Apr 05, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 27, 2024

We were helped by Hugo and him being a Spanish speaker helped my parents a lot as they were in need of a vehicle and he helped us get a great deal and took his time with them so they made sure they knew e More

by BarriosC22
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Mar 29, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

March 25, 2024

I went I told about the car I need and the color but boom Bara bum all done More

by Alsuvandlimo87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2024

Excellent customer service, 100% recommended for your next car purchase. They have a wide variety of new and used cars, the sellers give very good treatment. More

by yakkoelgallonegro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan adan
Mar 25, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 23, 2024

Hi Bob and Jhon, so grateful for you two and you great customer service and all the effort to get me the best deal you guys could for me to get the car I really wanted, you guys are amazing!!! Highly reco More

by Sandra120677
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!