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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,499 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,499 reviews
December 09, 2022
I have a great customer experience shopping and looking for a new car thanks to Hugo Hernandez went out of his way to help me get me on a car and inform me! for a new car thanks to Hugo Hernandez went out of his way to help me get me on a car and inform me! More
by Patino79103
Employees Worked With
Hugo Hernandez
December 09, 2022
The Pilot we purchased today was the second vehicle from Jimmy at Ed Napleton Honda. Happy does not say it all. We were greeted when we arrived, but not chased. Felt we were making a good choice of vehicles Jimmy at Ed Napleton Honda. Happy does not say it all. We were greeted when we arrived, but not chased. Felt we were making a good choice of vehicles. The vehicle has the items we wanted and no push to get the fully loaded vehicle. We highly recommend Jimmy Honda at Ed Napleton Honda to anyone looking for a vehicle. More
by Nikkimart
Employees Worked With
Jimmy Bushell
December 09, 2022
Jimmy was fantastic. No high pressure - he really wanted to find me a car that fit my life style and my budget. And he was highly knowledgeable about Hondas as well as o No high pressure - he really wanted to find me a car that fit my life style and my budget. And he was highly knowledgeable about Hondas as well as other model cars on the lot. So very helpful and resourceful. I will certainly be buying my next Honda from jimmy!!!! More
by Mikentz
Employees Worked With
Jimmy Bushell
December 07, 2022
Danny Nino and Josh the manager were great they made a great deal with me and my girlfriend they were able to work with us given our credit situation not the best. We agreed on a term and monthly payment great deal with me and my girlfriend they were able to work with us given our credit situation not the best. We agreed on a term and monthly payment we were comfortable with and no down payment for a 2017 Honda Civic, thank you!!! Will definitely recommend More
by MaxD
Employees Worked With
December 03, 2022
I came in looking for a Honda vehicle but was unsure whether to get a sedan or suv. Mark found me the right vehicle and the features that I wanted. Now, I’m in love with my white Honda Accord Sport seda whether to get a sedan or suv. Mark found me the right vehicle and the features that I wanted. Now, I’m in love with my white Honda Accord Sport sedan. More
by Yahuan Huang
Employees Worked With
Mark Salgado
December 02, 2022
Jimmy was the best car salesman we have ever worked with. He was very attentive but never pushy. We came in close to closing but was kind enough to stay and help us finalize the sale of our vehicle. I would He was very attentive but never pushy. We came in close to closing but was kind enough to stay and help us finalize the sale of our vehicle. I would definitely recommend Jimmy at Ed Napleton Honda!! More
by Busherjim
Employees Worked With
Jimmy Bushell
