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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,503 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,503 reviews
July 29, 2024
You will feel strong positive vibes the moment you reach Ed Napleton Honda Dealership. It’s a joyful environment there. Have your coffee and chat with the team. The sales and management team is awesome, Ed Napleton Honda Dealership. It’s a joyful environment there. Have your coffee and chat with the team. The sales and management team is awesome, they treat you very well. I Purchased Honda CRV Sport Hybrid 2025 on July 13, 2024. I went just to understand the vehicle, price and finance but returned back with final decision (booked a color and trim of my choice) and next week got the delivery too The sales team member *Mr. Eric Mc Gee* was extremely caring and answered our calls even late evening or night to resolve the questions. Strongly recommend Ed Napleton Eric is awesome! More
by Singhrkg89
July 28, 2024
First time experience with a Honda Dealer! Had a few hurdles, through no fault of my own, resolved in a professional manner! End result was good, love my SUV! ERIC MCGEE was an EXCELLENT sales Had a few hurdles, through no fault of my own, resolved in a professional manner! End result was good, love my SUV! ERIC MCGEE was an EXCELLENT salesman! He was very professional, understood my needs and concerns and did everything he could to make my purchase a smooth transaction! I would recommend Eric McGee to everyone looking to buy a Honda! Ed Napleton Honda should be very proud to have him as a salesman! Kudos to Eric! More
by Kat Kos
July 19, 2024
Gerald Griffin, "GG" still cares for my Honda like "family" It is most appreciated. Thanks! "family" It is most appreciated. Thanks! More
by mcdial337
Employees Worked With
July 02, 2024
I just left the dealership. I went in there to look at a car I seen online. Unfortunately they sold it the night before. I was ready to leave. I have a certain budget I had to s I went in there to look at a car I seen online. Unfortunately they sold it the night before. I was ready to leave. I have a certain budget I had to stay within. As I was getting ready to leave Eric McGee had me look at a few other cars. The one I really like was out of my budget, so I thought. Some how some way Eric and his team found a way to get it to the numbers I needed. Great job guys. It was pretty painless and the staff was excellent. I drove off with a nicer car than expected. So again thank you. I highly recommend you buying a car from these great group of people. More
by Dan
May 18, 2024
Went in with the hopes of getting a car but was nervous for the commitment I was going to make. Eric McGee saw how nervous I was and was extremely patient with me. Would fully recommend coming and asking f for the commitment I was going to make. Eric McGee saw how nervous I was and was extremely patient with me. Would fully recommend coming and asking for him! More
by cavazosc93
Employees Worked With
Eric McGee
May 17, 2024
Their customer service was awesome and they made the process very easy from start to finish. Eric helped me out a ton! process very easy from start to finish. Eric helped me out a ton! More
by ap3luc
May 08, 2024
We just purchased our second vehicle from ED Napleton Honda Oak Lawn, a 2024 Honda Accord Hybrid Sport and I can say nothing but wonderful things about this dealership. Super helpful people, nice and ve Honda Oak Lawn, a 2024 Honda Accord Hybrid Sport and I can say nothing but wonderful things about this dealership. Super helpful people, nice and very attentive. They truly will do anything for their customers. I have recommended and will continue to recommend my friends and family to this dealership. Thank you Danny Nino Sales Rep and Frank Alramli for helping us with everything in the process of the process of the purchase of our new car. More
by Maria Casillas
May 05, 2024
Went to look at a car we found online. Eric McGee was our sales consultant at Napleton Honda. He was very nice, knowledgeable and easy to work with. Eric McGee was our sales consultant at Napleton Honda. He was very nice, knowledgeable and easy to work with. More
by pamela.liss1
Employees Worked With
Eric McGee
