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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.9
1,496 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,496 reviews

March 10, 2023

GREAT WORK BY JIMMY! MY WIFE LOVES THE HONDA CRV THAT WE BOUGHT. THANK YOU FOR THE NO PRESSURE EXPERIENCE JIMMY! More

by Deanfisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
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Mar 12, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Deanfisher! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Helpful
March 10, 2023

My last vehicle was stolen and I wanted a lightly used luxury sedan in silver with black tints. This place has one at a very good price. Mark showed me the carfax and reassured me that it was a great buy. More

by miss curry
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salgado
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Mar 13, 2023 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

Helpful
March 10, 2023

Extremely satisfied with the knowledgeable, accommodating salesman Jimmy. He made every step of purchasing a new vehicle simple and gave me confidence that I was getting the best deal. Highly recommended hi More

by Kimmyrus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
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Mar 13, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
March 10, 2023

I stopped into this Honda dealership to inquire about getting a new car for my daughter and the person who greeted me was a one Howard Becker. Upon greeting me, I noticed he was very friendly and courteo More

by Horrorfiend
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Howard Becker
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Mar 13, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Helpful
March 10, 2023

I saw their red 2022 Honda Passport and I fell in love with it. Mark made the process so easy and I couldn’t be any more satisfied. xxxxxxto everyone involved, from sales, to managers to finance. Great ex More

by GracieRu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salgado
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Mar 13, 2023 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Gracieru! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Helpful
March 09, 2023

Came into the dealership to get car serviced and here I met Hugo who took some time with me and realized that I was needing more for a vehicle and he listened and found a car just right for my situation More

by Alexgarcia1793
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Mar 12, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Alexgarcia1793! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Helpful
March 08, 2023

Danny Nino was very knowledgeable and pleasant. He answered all my questions and made sure I had a chance to test drive both the hybrid and gas models of the CRV. I would recommend him to friends i More

by Tknovak23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
March 03, 2023

Very pleasant visit with Jimmy Bushell. I enjoyed the time spent with everyone and am quite pleased with the 2013 Civic. More

by Beckyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
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Mar 06, 2023 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Beckyb! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Helpful
March 03, 2023

Everybody was nice and accommodating at this dealership, specially Mark in sales. Very nice guy and not pushy at all. I definitely recommend this place. More

by mnova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salgado
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Mar 06, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi Mnova, thank you so much for your positive comments about Ed Napleton Honda of Oak Lawn Dealer! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
March 03, 2023

Shopping around for a new or certified Honda Pilot so I decided to stop in. They don’t have any in stock so I didn’t buy one. However, Mark, in sales was very nice and explained a lot of the upgrades with More

by auroram
Recommend Dealer
Yes
Employees Worked With
Mark Salgado
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Mar 06, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Auroram! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Helpful
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