Ed Napleton Honda in Oak Lawn

The sales people were very friendly and hopefully in explaining all the features and questions that I had. They were also very patient with me since I am very picky when buying cars. explaining all the features and questions that I had. They were also very patient with me since I am very picky when buying cars. More

The experience purchasing the new Honda Accord with David Wishart was excellent. He answered questions made us feel comfortable and we enjoyed working with him. Wishart was excellent. He answered questions made us feel comfortable and we enjoyed working with him. More

We knew what we wanted to purchase, so the process was relatively easy for us. However, your staff was very helpful and friendly and made the process more enjoyable. Thank you for your service, and we l relatively easy for us. However, your staff was very helpful and friendly and made the process more enjoyable. Thank you for your service, and we look forward to working with the dealership in the future. More

My experience from beginning to end was GREAT! Tessa responded right away to my web request & answered all my questions. I set up an appointment ti test drive the vehicle I was interested in. When I ar responded right away to my web request & answered all my questions. I set up an appointment ti test drive the vehicle I was interested in. When I arrived at the dealer I was immediately greeted by Kevin who took me right in to speak with Russ to answer all of my finance questions. The application process was done in a flash. Russ came back with an approval & I went in to complete my process with Nick. Nick made sure I got affordable warranty coverage. Needless to say I was very satisfied with the overall friendliness of the staff at Ed Napleton Honda. They made what usually is a painfully process an easy one. I will definitely continue to patronize this dealership. More

Vito was amazing! He answered all of my questions and provided information about things I didn't even think to ask. He asked me what I was looking for and brought me a selection that fit what I had descr provided information about things I didn't even think to ask. He asked me what I was looking for and brought me a selection that fit what I had described. Everyone else was very nice, greeting me as I walked throughout the showroom. With such a big decision to be made, it was a relief to feel well informed rather than pressured. I will definitely recommend Napleton Honda to friends and family and I plan to return when we are ready to make another purchase. Thank you!!! More

I used an unorthodox method of obtaining quotes from several dealers and only purchasing the vehicle from the best quote from dealers that followed the rules. Everyone I dealt with was happy to work wi several dealers and only purchasing the vehicle from the best quote from dealers that followed the rules. Everyone I dealt with was happy to work with me on this. Neal was also very pleasant to work with, specifically. More

The staff was friendly and courteous, considering I had 4 little girls in tow. They were given crayons and paper to color while I reviewed the documents and signed. Wail was courteous and gave me as much in little girls in tow. They were given crayons and paper to color while I reviewed the documents and signed. Wail was courteous and gave me as much information as I needed to make my decision. I think he went the extra mile in terms of customer service and his knowledge of the cars at teh dealership. The best part was driving my car home for me because I was driving a Zipcar that I needed to return in half hour. Instead of havign me return the next day to pick it up! More

Tony explained the LPP very well he really did a good job at that. Therefore I feel like he help me find the best payment options that fits me. Thanks Tony! at that. Therefore I feel like he help me find the best payment options that fits me. Thanks Tony! More

Mo was very easy to work with and was not pressuring me at all. If he had I probably would not have stuck around very long. Working with Steve and Mo on the price, trade, etc etc was pretty easy. I even at all. If he had I probably would not have stuck around very long. Working with Steve and Mo on the price, trade, etc etc was pretty easy. I eventually got the price I wanted for the new car and my trade to where I was comfortable with the monthly payment. This is my second purchase from Ed Napleton Honda, and probably will not be my last. More

Everyone in the dealership was very helpful and kind. Buying a car on my own for the first time was intimidating, but everyone was more than happy to make my experience "pain free". Buying a car on my own for the first time was intimidating, but everyone was more than happy to make my experience "pain free". More