Ed Napleton Honda in Oak Lawn

We Love Our Honda We needed a car for our daughter! We wanted a Honda, because we know its great reputation!!! Thank You Tony Martisek for walking us through the proces We needed a car for our daughter! We wanted a Honda, because we know its great reputation!!! Thank You Tony Martisek for walking us through the process of buying our daughter her first car… You were helpful & a first class operation. Thank you for everything!!! We will be certain to refer all of our family & friends to you!!!! More

What a wonderful way to buy a car What a fantastic experience. We had made an appointment and discussed the car before we arrived. Mo Thomas, our salesman, greeted us and immediately m What a fantastic experience. We had made an appointment and discussed the car before we arrived. Mo Thomas, our salesman, greeted us and immediately made us feel comfortable. The car was ready for us to test drive. He explained every detail of the 2015 Odyssey and removed all the seats to show us the complete cargo space. This was a no hassle purchase. Nick Samhan, Finance Director covered every facet of the warranty . From the General Manager , who wanted to be sure that we were happy , to the Sales Manager and Service Manager who advised us to call them at any time should we need them , Ed Napleton Honda is by far the best car buying experience that we have had. It was a pleasure to ring the gong before we left! More

Easy Process, Will Work Within Budget Purchased a 2012 Dodge Challenger at Ed Napleton on 5/30 and it restored my faith in car dealerships. I've been looking for a long time for the perfec Purchased a 2012 Dodge Challenger at Ed Napleton on 5/30 and it restored my faith in car dealerships. I've been looking for a long time for the perfect Challenger and the last 3 dealerships I went to were extremely disappointing. I saw a white R/T on Cars.com and thought...maybe 4th time's the charm? Called Ed Napleton to confirm it was available, spoke with Dee who was very sweet and said she would have the car "on hold" for me when I arrive. Walked in on a very rainy day and met Wayne Thompson. He greated us, grabbed the keys to the Challenger and we took it for a test drive. Fantastic car, I was nearly sold. Now to the negotiations. My mother would be the buyer and we were trading in her 2011 Hyndai Sonata. The last couple dealers really low-balled us for the car so we were hoping for a fair deal. Wayne came back with the details of the trade and he really broke it down for us. They gave us some extra on the trade because of the immaculate cleanliness of the car (which we were thankful for!). So finally we understood why the car was being valued at the price it was at. Next we needed to get the numbers for the monthly payment. My mother has near perfect credit and we were hoping for a certain monthly cost. The breakdown they gave us were about $50+ per month, but we wanted to see what they could do. They reduced the cost of the car (since it had been on the lot for nearly 60 days), and once they ran my mother's credit, we came to exactly the max monthly payment I wanted to spend. Anthony was more than helpful and assured us that they "won't let us go" without us leaving with the car. And I felt like they meant it in a truly helpful way, not in a "sleezy" car salesman way. My mother and I truly felt like they wanted to take care of us and actually work with us. Yes, this is a buisness. However they gave my mother an APR rate LOWER than what she got at another dealership for her NEW car. Couldn't ask for a better deal. Yes, the process takes a long time (we were there for 3 1/2 hours), but overall we felt like we were truly taken care of and never felt like they just wanted to get rid of the car. It was raining and I had some large bags in my trunk of the old car, so they brought my new and old car into the service bay so I wouldn't have to be in the rain. Talk about service! Definitely would reccommend Wayne and Anthony to anyone looking for a Used or New car. More

Great car buying experience Purchased a 2015 honda civic as my first car and obtained great service from Wayne Thompson and he made sure all my requirements were met and was extr Purchased a 2015 honda civic as my first car and obtained great service from Wayne Thompson and he made sure all my requirements were met and was extremely helpful through the process. Also Tony Chippas ensured that the car buying experience was smooth and easy and made sure I got the deal that I wanted. Overall a great experience and would definitely recommend this dealership to friends. More

Great experience. The salesman and salemangers treated very well. I'm very satisfied with purchase and service. I would definitely recommend this dealership to my fami The salesman and salemangers treated very well. I'm very satisfied with purchase and service. I would definitely recommend this dealership to my family and friends. More

Thanks Tony for all your help I purchased a 2012 Honda Accord at this dealership. Tony was there to help me get the deal that I wanted and provide the service it needed. Thanks T I purchased a 2012 Honda Accord at this dealership. Tony was there to help me get the deal that I wanted and provide the service it needed. Thanks Tony for taking care of everything and making it painless. More

Overall GREAT experience! This was my first car purchase experience and Wayne Thompson made it a very memorable and positive one! I told him what I wanted and he helped me get This was my first car purchase experience and Wayne Thompson made it a very memorable and positive one! I told him what I wanted and he helped me get to it! He was very easy going, knowledgeable, and not "too pushy" which I personally appreciated. Frank in financing was also a pleasure to work with. Took the time to explain everything in a way I can understand. I would recommend this specific Honda dealership to everyone! More

Extremely professional and helpful This was an overall great experience. I came in and told them what I wanted and Tony made it happen. His staff was great to work with, I worked with S This was an overall great experience. I came in and told them what I wanted and Tony made it happen. His staff was great to work with, I worked with Steve and Corrona. I would recommend these guys to anybody. More

Excellent customer service! I must say this was one of the best car shopping experience I've ever had. The staff was very friendly. Our sales guy was Mohammed. He was very polite I must say this was one of the best car shopping experience I've ever had. The staff was very friendly. Our sales guy was Mohammed. He was very polite and patient. He explained us every little detail about the car and the deal. The best part was we didn't have to spend all day to buy the car. It only took us couple hours. I would recommend this dealership! More

Best experience ever, will be back. Thank you Wayne Thompson for making our experience with Ed Napleton Honda the best experience we ever had buying/leasing a vehicle. Everyone couldn't Thank you Wayne Thompson for making our experience with Ed Napleton Honda the best experience we ever had buying/leasing a vehicle. Everyone couldn't have done more to make us feel comfortable. Wayne answered all our question, along with Steve Ignowski General Mgr.and Nick Samhan finance Director. We will definitely be back to see Wayne and won't hesitate to share our experience with our family and friends. More