Ed Napleton Honda in Oak Lawn

Drove over 3 hours and came home with a Jeep Grand Cherokee I was searching for a Jeep Grand Cherokee for a few months online before I found one I was interested in at Ed Napleton. From the very first button is I was searching for a Jeep Grand Cherokee for a few months online before I found one I was interested in at Ed Napleton. From the very first button is clicked online to actually making the trip out to the dealership, every person I encountered was extremely personable and helpful. I had a great experience purchasing my new vehicle, and the entire team was very accommodating. The atmosphere made me feel right at home and I would recommend this dealership in a heartbeat. More

Purchased 2003 Honda Civic We went in to the dealership after seeing the car online. Everyone we met smiled and said hello, we were offered refreshment, and Sam was an amiable s We went in to the dealership after seeing the car online. Everyone we met smiled and said hello, we were offered refreshment, and Sam was an amiable salesman who walked us around the car, opened up the hood, inspected with his flashlight, opened up the trunk and showed us what to look for to indicate the car had not been in any accidents or had body work. The CarFax report was favorable and we ultimately bought the vehicle. The online price does not include the mandatory $810 fee that is charged for all used cars, and it was disappointing to see the advertised price go up about $2,000 (including other fees) by the time the "out-the-door" price is figured. Just something to keep in mind for those buying their first used car. More

My out of town experience with sales consultant Eli Yacoub I want to thank Eli Yacoub personally for the courtesy and professionalism that he showed me in purchasing my vehicle from him online. Being that I wa I want to thank Eli Yacoub personally for the courtesy and professionalism that he showed me in purchasing my vehicle from him online. Being that I was over 900 miles from the dealership and my plan was to fly there and pick up the vehicle. He was there to assist me staying in contact with me and making sure I got from the airport to the dealership which was over thirty miles to the dealership ok. He made sure I had meal before we completed my transaction to drive back home. He also called the next day to check to see if I made it back ok. He didn't have to do that and he did which shows his character as a good salesman. Thanks again Eli. You made my experience worth coming that distance to purchase my vehicle from you. Rudolph Parson More

Great service My son just got his drivers license and its his birthday in a week so i knew just the man to go to! Unfortunately my son isnt a "honda guy" like me bu My son just got his drivers license and its his birthday in a week so i knew just the man to go to! Unfortunately my son isnt a "honda guy" like me but of course Tony was able to find me a used jetta that my son absolutely fell in love with and easily fit within my price range. Thanks again Tony! More

Thank you Bashkim Bob Dalipi you're the best. If I come across anyone looking for a car I will refer them to you. And if you're not there I will ask for Tony Martisek. Bob Dalipi you're the best. If I come across anyone looking for a car I will refer them to you. And if you're not there I will ask for Tony Martisek. Thnx More

All around one of the best dealerships! Went in on a Friday morning to look for a car for my sister. I was a little skeptical at first because we had a not so good experience at Mazda just d Went in on a Friday morning to look for a car for my sister. I was a little skeptical at first because we had a not so good experience at Mazda just down the street. We walked out with a great car! My sister cannot be any happier. I feel we got a great deal. I felt confident about the purchase walking out the door. The staff was exceptional! Very professional, not in anyway pushy and extremely accommodating. I'd give Anthony a 5 star as well as Maurice! My turn will be next and I know exactly where I will be going to purchase....Ed Napleton Honda in Oak Lawn! More

Nice & Friendly Tony Martisek & Eli Yacoub were pleasant salesman to purchase our new Honda Accord. Will recommend all family & friends to Ed Napleton Honda of Oak La Tony Martisek & Eli Yacoub were pleasant salesman to purchase our new Honda Accord. Will recommend all family & friends to Ed Napleton Honda of Oak Lawn. More

Flawless My wife needed a car and so we bought our second car from Tony of course! He was so professional the first time and super understanding the second whe My wife needed a car and so we bought our second car from Tony of course! He was so professional the first time and super understanding the second when we told him the monthly had to be low since we already had one car payment. My wife now has a brand new honda civic to drive! More

Bettering the situation My wife crashed her car and it was totaled but atleast i knew exactly who to go to to get a new 1. Tony you were awesome as usual keep it up and thank My wife crashed her car and it was totaled but atleast i knew exactly who to go to to get a new 1. Tony you were awesome as usual keep it up and thanks again More

He wrote the Book on Customer Service If only every transaction in our busy lives could work as smoothly and effectively as working with Tony. After a very short conversation with him, he If only every transaction in our busy lives could work as smoothly and effectively as working with Tony. After a very short conversation with him, he pin-pointed the car he thought would suit me, and then set me up with a pro salesman Bob. Tony checked in every step of the process, making sure it was all a direct and hassle free experience. He went above and beyond from handling towing my old car and returning my rental. His leadership was evident in the showroom and the respect from the team was apparent. I bought that first car he selected, and I continue to tell everyone that this is the dealership to go to. More