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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,528 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,528 reviews
July 20, 2023
Danny Nino was friendly and knowledgeable, showed us a couple cars and we found that one that best suited our family. At napleton they treat you like family!!! .... ask for Danny!!! couple cars and we found that one that best suited our family. At napleton they treat you like family!!! .... ask for Danny!!! More
by katreed719
Employees Worked With
July 14, 2023
Jimmy was my salesman. I found the car online and immediately knew that was the one I wanted. My 2023 passport is beautiful. Jimmy showed me others just so I knew for sure I found the car online and immediately knew that was the one I wanted. My 2023 passport is beautiful. Jimmy showed me others just so I knew for sure I got the color I wanted. He answered every question I had and I bought it on the spot. I will never buy from anywhere else! More
by Nick Taye
Employees Worked With
Jimmy Bushell
July 06, 2023
Came in and met Hugo right away and he took really good care of my family and I looking at different cars and was so helpful during the process care of my family and I looking at different cars and was so helpful during the process More
by joebama1950
Employees Worked With
Hugo Hernandez
June 30, 2023
I had the unfortunate need to replace my vehicle because I was rear ended by a drunk driver but to my surprise, Howard and Ed Napleton Honda made replacing my 2018 Honda accord a seamless and stressless exp I was rear ended by a drunk driver but to my surprise, Howard and Ed Napleton Honda made replacing my 2018 Honda accord a seamless and stressless experience More
by Lisahealey83
Employees Worked With
Howard Becker
June 30, 2023
Came in to meet Hugo as he was recommended by family friends and he was so great to us that he took his time and has really looked out for my family friends and he was so great to us that he took his time and has really looked out for my family More
by stw199825
Employees Worked With
Hugo Hernandez
June 24, 2023
A huge shout out to Jimmy and Ed Napleton Honda! We are extremely happy with our recent purchase of our 2023 Honda CRV. Jimmy was there for us every step of the way in customizing this vehicle for o We are extremely happy with our recent purchase of our 2023 Honda CRV. Jimmy was there for us every step of the way in customizing this vehicle for our family. He is responsive, thorough, knowledgeable, and professional, and we would highly recommend him to help you make your next vehicle purchase More
by Giatylka
Employees Worked With
Jimmy Bushell
