Ed Napleton Honda in Oak Lawn

Great Service! I have referred several people who have purchased cars and been extremely happy with Moe's salesmanship and positive attitude. He truly cares about h I have referred several people who have purchased cars and been extremely happy with Moe's salesmanship and positive attitude. He truly cares about his customers and works hard to solve any of my issues with my CRV! Napleton has been around for a long time, and with customer-focused employees like Moe Thomas, they will be around and thriving a long time time yet to come! Thanks again Moe for consistent updates & follow up! More

Excellent I was greeted within seconds. MJ got me into the car I actually wanted and cared about my needs. He showed me some neat features and had a nice test d I was greeted within seconds. MJ got me into the car I actually wanted and cared about my needs. He showed me some neat features and had a nice test drive. Very personable. Everyone in the building treated me like a human unlike the Lansing location. I really enjoyed my car buying experience here. It's a tough process. Thankfully MJ, Frank both made it easier. More

Caring for Customers I would like to say Thank You to Mr. Steve Ignowski for continuously contacting me for three weeks because he knew how much I wanted a Honda Accord. I would like to say Thank You to Mr. Steve Ignowski for continuously contacting me for three weeks because he knew how much I wanted a Honda Accord. I'd actually given up on trying to obtain one and on the morning whereas I was supposed to go to Nissan, Mr. Ignowski emailed me that he was still waiting, lol. I couldn't believe it. So I went to Napleton even though Nissan was expecting me at 3:00 p.m. that same day. I took off work early to go home and pray that this time it would work and Mr. Ignowski made the deal work. I was so in disbelief that I was happy but I didn't want to show any emotions until I officially drove off the lot with an Accord. Don't second guess yourself about going to this dealership. If Mr. Ignowski is continuously contacting you it's because he "genuinely" wants to help you get the vehicle you want. I am now part of the Honda Family : ) More

i love my car! ive been dying to buy a new Honda accord, now that I have enough money saved up im finally taking the plunge! so I came to ed napleton Honda and Peter ive been dying to buy a new Honda accord, now that I have enough money saved up im finally taking the plunge! so I came to ed napleton Honda and Peter c. was helping me, he told me all about this car that I want and I am so pleased to find out all the cool features the car comes with! thank you so much!!! More

Couldn't be more happier I saw a 2012 Lincoln MKS fully loaded on Kelly Blue Book. It had only 25k miles on it for 23,996. I came out to Napelton Honda to check it out. It was I saw a 2012 Lincoln MKS fully loaded on Kelly Blue Book. It had only 25k miles on it for 23,996. I came out to Napelton Honda to check it out. It was EXACTLY what I wanted and I was helped by Maurice Thomas who went out of his way to see that I got what I wanted. He went above and beyond what any other person would've done to make my hopes possible. Despite it being a busy day for Napelton staff, everyone took the time out to greet and were very polite. I couldn't have asked for a better experience and I owe Maurice a huge thanks and much gratitude for his all-star effort as well as the rest of the Napelton staff. After being down for so long, I'm turning heads in the exact car I wanted for a great deal! Napelton Honda is A-1 in my book. Those guys and gals rock! More

Excellent customer service Tony martisek was excellent professional and very friendly and very knowledgeable when i purchased my new honda civic !!! Wayne Thompson was excellen Tony martisek was excellent professional and very friendly and very knowledgeable when i purchased my new honda civic !!! Wayne Thompson was excellent and also profesdional when buying my mew honda civic I would refer people to ed nspleton honda in the future! Gm steve is awesome!!! More

New car purchase Sam was a pleasure to deal with. He was friendly, professional and helpful in finding the vehicle we were looking for. If you are looking for a car, Sam was a pleasure to deal with. He was friendly, professional and helpful in finding the vehicle we were looking for. If you are looking for a car, we would recommend Sam. More

Changed price and now saying car is not there. 2013 Durango was listed at 26K. Called the next day to verify the car was still there. They said the owner changed the price to 32K. Jennifer said she 2013 Durango was listed at 26K. Called the next day to verify the car was still there. They said the owner changed the price to 32K. Jennifer said she would call me back and ask the manager why the price change. She called me back and said the car was sold yesterday. The Durango is still listed on cargurus. I told my wife to call and verify the Durango was sold. They said no they still had it. Someone is lying. Will never do business with Oak Lawn Honda and will tell everyone I know not to do business with the. More

satisfaction is their goal If anyone is looking for a new or used vehicle this is the place for you. Our salesman was Sam Girgis, and Bob LaMantia was the customer relations ma If anyone is looking for a new or used vehicle this is the place for you. Our salesman was Sam Girgis, and Bob LaMantia was the customer relations manager. Both representatives had us in mind from the start. Friendly, knowledgeable and sincere. We purchased a 2015 CRV and our experience was unexpectedly wonderful and all our questions were answered. Ed Napleton has a great team and great prices. Sam and Bob will work hard to get you the best prices in town. We highly recommend both representatives if you have any questions or doubts. They really make you feel comfortable and happy with the buying process. Thank you again Ron and Marcia More

I couldn't imagine a better car buying experience I originally went into Ed Napleton because I was referred by my friend and looked for Tony. He was busy at the moment so he had MJ help me. MJ was sup I originally went into Ed Napleton because I was referred by my friend and looked for Tony. He was busy at the moment so he had MJ help me. MJ was super nice and friendly. Made sure my dad and I were comfortable and satisfied throughout my first car buying experience. Even though MJ was my primary car salesman, Tony made sure I did not feel abandoned and checked up on us a few times. After the purchase, MJ followed up on me and my new car for a few weeks. Very nice and friendly. This was my first car purchase and it was a good and pleasant experience. I wouldn't of imagined it any other way. I would go back to Napleton and recommend it to my friends and family. More