Ed Napleton Honda in Oak Lawn

Great Experience Had a great experience with MJ and Deedee today. Very professional, friendly, courteous and high quality service. No complaints. I am very happy with Had a great experience with MJ and Deedee today. Very professional, friendly, courteous and high quality service. No complaints. I am very happy with my new vehicle and recommend this dealer to others. They were very busy today but ensured we were taken care of in a timely manner without rushing us They also answered all questions we had for them and were more than willing to spend as mmuch time as we needed to ensure we were satisfied with the experience and comfortable with the situation when we left. Would highly recommend. More

Great customer service Christopher Lammon is very helpful very time I go to Honda he makes sure I leave happy. I can ask him any questions and he will try to find out the a Christopher Lammon is very helpful very time I go to Honda he makes sure I leave happy. I can ask him any questions and he will try to find out the answers he will take his time with me to ensure that I understand, he doesn't rush me and thats what make a good customer service. I will recommend Ed Napleton Oak Lawn to my family and friends. Any questions or advice I definitely ask for Christopher Lammon! More

Professional salesman Just wanted to say Sam Vega was a great salesman. Was looking around at one other dealership stop by here and pick up the court sport what a great dec Just wanted to say Sam Vega was a great salesman. Was looking around at one other dealership stop by here and pick up the court sport what a great decision salesman was really helpful honest and efficient. More

Horrible experience and customer service I inquired about the car twice, asked about a carfax and Deedee Rauba said she will get it to me and asked me to be patient. I was waiting 3 days and I inquired about the car twice, asked about a carfax and Deedee Rauba said she will get it to me and asked me to be patient. I was waiting 3 days and could not be patient anymore I guess, I checked again and the car was sold! Great! Congratulations on sale! That is unbelievable! More

Sylvia's Experience at Ed Napleton Honda was the best ! I keep going back to Ed Napleton because they always do everything that can be done in order for me to own a brand new car and I really like Honda's b I keep going back to Ed Napleton because they always do everything that can be done in order for me to own a brand new car and I really like Honda's because of the reliability of the vehicle. I never have any trouble and if I do Ed Napleton takes care of me immediately. Everyone there is so very helpful and willing to do all they can to assist and fix any concerns with my car. Friendliness is of the uppermost. Therefore I feel very secure in being the owner of an Ed Napleton automobile. I believe Gerald Griffin is one of the best salesman I have been fortunate enough to deal with, he really does an excellent job. More

Satisfied Samuel Day was a very nice salesman, he also arranged for the brakes to be repaired, Dave Reiser was also very helpful as was Christian Samuel Day was a very nice salesman, he also arranged for the brakes to be repaired, Dave Reiser was also very helpful as was Christian More

Samuel Day Jr. I purchased 2 cars with Samuel Day , always been there for me . He knows his job and do all to accommodate . Well done Samuel Day Jr.Thanks I purchased 2 cars with Samuel Day , always been there for me . He knows his job and do all to accommodate . Well done Samuel Day Jr.Thanks More

Best salesman ever was Samuel Day, Jr. My salesman Samuel Day was very professional, knowledgeable, and funny. He made my buying experience the best one ever. He is went out of his way. My salesman Samuel Day was very professional, knowledgeable, and funny. He made my buying experience the best one ever. He is went out of his way. More

Snake in the grass a friend and I went to look at a 3 yr old cadillac ats here.. called to verify the car was still there since it was at least an hours drive. confirmed a friend and I went to look at a 3 yr old cadillac ats here.. called to verify the car was still there since it was at least an hours drive. confirmed it was and requested they pull it up front to look at it when we got there. left his name with them and number as well. we got there a little over an hour later and when we arrived the car was occupied and then taken out for a test drive but someone else. so we got a salesman named Slim and started talking about the car. about 15 minutes later the car came pulled back into the lot and the driver collected his family and left the premisis. Bill took the car for a test drive and decided to work a deal with them.. after the salesman went to talk to his manager for 10 minutes I went out to look over the car..[after reading the car fax.] Carfax report stated it had 1 tire replaced last year. its a all wheel drive car. normaly all tires are replaced at once if the car has over 15 to 20 thousand miles on the tires. I went to the car in the lot and noticed 1 tire had a buldge on the sidewall. went back in and told bill about it. also that that rim has a good gouge on the side of the mag wheel. along with 2 other tires that had rim couges in them. when slim came back bill informed him about the tire and rims and we walked back out to look at it. went back in and was presented with the contract to sign.. questioned three charges on the contract, the one I remember was a freight charge of over $500 to have it brought in from new York.. Slim went to get answers as to what the three charges where and then came back in less than 3 minutes and told Bill the car was sold. seems the person who test drove it when we pull in came back and bought it out from under Bill. personaly that's shady business. didn't even offer Bill a chance to match the offer. realy crappy way of doing business. Don Elmore More