Ed Napleton Honda in Oak Lawn

Best Dealership My son and I had the best experience this evening....been looking for months for a car...so we went to Napoltan Honda ..well they had what we wanted.W My son and I had the best experience this evening....been looking for months for a car...so we went to Napoltan Honda ..well they had what we wanted.We were greeted by a very friendly man named Gerald .From the moment we met he made us feel very comfortable,and he also showed us around,I must say much larger than it appears This Dealership was immaculate....and everyone was friendly.But GG went over and above to make certain we would leave happy and we did.......I would definitely say if you need a car...go there first...save your time elsewhere.GG was polite...explained in detail,and left no question unanswered.I will always go there for my automobile needs and I will also send family and friends as they need .Thank You.....MERRY CHRISTMAS....Maxine and Jim Johnson More

Bought Ridgeline Truck Steve Ignowski I bought my new 2017 Ridgeline Truck from Napleton Honda from Phoenix Arizona. Steve Ignowski their General Manager took care of EVERYTHING. He not o I bought my new 2017 Ridgeline Truck from Napleton Honda from Phoenix Arizona. Steve Ignowski their General Manager took care of EVERYTHING. He not only went out of his way in every phase of me purchasing the truck but ever took a video of my truck being loaded up and sent it to me. I cannot say enough good things about Steve and just how he treated me. I live in Phoenix but I would buy another vehicle from Napleton as I did in 2014 when I bought my VW from Napleton back then. Steve and to your crew thanks for everything I love my truck and appreciate all that you did. Scott Seefeld Fountain Hills Arizona More

Gerald Griffin is the best. Every experience at Napleton is great because of my salesman Gerald. He is so thoughtful and professional. He provided great training on how to operat Every experience at Napleton is great because of my salesman Gerald. He is so thoughtful and professional. He provided great training on how to operate my new car and would reach out to me just to see if I had any questions or concerns. More

Waste of time! They do not honor the quote that they give you and they try to scam you by adding additional fees to the price. TERRIBLE CUSTOMER SERVICE! Will be ta They do not honor the quote that they give you and they try to scam you by adding additional fees to the price. TERRIBLE CUSTOMER SERVICE! Will be taking my business elsewhere! More

Nex day So happy with my experience yesterday Last night I came in to purchase a 2015 civic ex pre owned walked out purchasing a 2017 Honda accord sport the s So happy with my experience yesterday Last night I came in to purchase a 2015 civic ex pre owned walked out purchasing a 2017 Honda accord sport the staff was very personable which made me feel like I was around friends I have know for years . Great jobs guys my sales guy was awesome no games no hassle and the manager was there to help out through the whole process will be sending all the Polish community there !!!!!! More

Great Experience Had a great experience with MJ and Deedee today. Very professional, friendly, courteous and high quality service. No complaints. I am very happy with Had a great experience with MJ and Deedee today. Very professional, friendly, courteous and high quality service. No complaints. I am very happy with my new vehicle and recommend this dealer to others. They were very busy today but ensured we were taken care of in a timely manner without rushing us They also answered all questions we had for them and were more than willing to spend as mmuch time as we needed to ensure we were satisfied with the experience and comfortable with the situation when we left. Would highly recommend. More

Great customer service Christopher Lammon is very helpful very time I go to Honda he makes sure I leave happy. I can ask him any questions and he will try to find out the a Christopher Lammon is very helpful very time I go to Honda he makes sure I leave happy. I can ask him any questions and he will try to find out the answers he will take his time with me to ensure that I understand, he doesn't rush me and thats what make a good customer service. I will recommend Ed Napleton Oak Lawn to my family and friends. Any questions or advice I definitely ask for Christopher Lammon! More

Professional salesman Just wanted to say Sam Vega was a great salesman. Was looking around at one other dealership stop by here and pick up the court sport what a great dec Just wanted to say Sam Vega was a great salesman. Was looking around at one other dealership stop by here and pick up the court sport what a great decision salesman was really helpful honest and efficient. More

Horrible experience and customer service I inquired about the car twice, asked about a carfax and Deedee Rauba said she will get it to me and asked me to be patient. I was waiting 3 days and I inquired about the car twice, asked about a carfax and Deedee Rauba said she will get it to me and asked me to be patient. I was waiting 3 days and could not be patient anymore I guess, I checked again and the car was sold! Great! Congratulations on sale! That is unbelievable! More

Sylvia's Experience at Ed Napleton Honda was the best ! I keep going back to Ed Napleton because they always do everything that can be done in order for me to own a brand new car and I really like Honda's b I keep going back to Ed Napleton because they always do everything that can be done in order for me to own a brand new car and I really like Honda's because of the reliability of the vehicle. I never have any trouble and if I do Ed Napleton takes care of me immediately. Everyone there is so very helpful and willing to do all they can to assist and fix any concerns with my car. Friendliness is of the uppermost. Therefore I feel very secure in being the owner of an Ed Napleton automobile. I believe Gerald Griffin is one of the best salesman I have been fortunate enough to deal with, he really does an excellent job. More