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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,506 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,506 reviews
October 19, 2017
To happy DAVE and his Service team do a great job keeping my 2012 Accord running great. 130 miles runs great. Please keep up the great work. I’ll keep coming DAVE and his Service team do a great job keeping my 2012 Accord running great. 130 miles runs great. Please keep up the great work. I’ll keep coming back More
by Dan0711
Employees Worked With
Cooper and Deante, Jason Siler, Terry Niksic, David Sobczak, Candice Noodwang, Chris Lammon
October 19, 2017
Better than jiffy lube and less money Was ready to go across the street to jiffy lube when I pulled into Ed Napleton Honda. I met a gal named Candice she was very nice she got me started Was ready to go across the street to jiffy lube when I pulled into Ed Napleton Honda. I met a gal named Candice she was very nice she got me started with an oil change but turns out after an inspection I need several other things skeptical at first but I felt comfortable there so I was considering just the oil change but then Dave the service manger explained it again and I decided to get it done excellent service could have been a little faster but I felt it was worth the wait. Free snacks were nice. Thanks for the good service More
by Butter Cup
Employees Worked With
Steve Ignowski, Heather Tyrala, David Sobczak, Candice Noodwang
October 19, 2017
Excellent Experience at Ed Napleton Honda I recently purchased a Toyota Rav-4 from Ed Napleton. From the first phone call through the test drive and purchase everything was easy and went great I recently purchased a Toyota Rav-4 from Ed Napleton. From the first phone call through the test drive and purchase everything was easy and went great. Tony C. the used car manager, and Piotr my salesman we’re both fantastic to work with. This was my first car purchase and they really were phenomenal and made the whole process understandable. In the end I left a happy car owner. More
by Emzilla23
Employees Worked With
Tony Chippas, Piotr Peter Czachor
September 26, 2017
Lots of freebies. Free food inside the customer lounge Lots of freebies like car wash and oil change. Free food inside the customer lounge. The place is great and nice cars. The staff are acommodating. Lots of freebies like car wash and oil change. Free food inside the customer lounge. The place is great and nice cars. The staff are acommodating. More
by Renel Tamala
Employees Worked With
Candice Noodwang
September 25, 2017
Hello I just want to say that he helped me very much showed me a lot about my new car he is an awesome worker you need more salesman like him because he is I just want to say that he helped me very much showed me a lot about my new car he is an awesome worker you need more salesman like him because he is awesome salesman More
by Luketheman24
Employees Worked With
Mutaz Abualsamen, Christian Buczak
September 19, 2017
Car Purchase Bob Dalipi was my Sales Consultant, I had multiple questions and he had all the answers. I felt very comfortable with my purchase. I feel that he went Bob Dalipi was my Sales Consultant, I had multiple questions and he had all the answers. I felt very comfortable with my purchase. I feel that he went above and beyond to help my husband and I figure out the perfect car for our family. I will definitely recommend Bob Dalipi to all my friends and family. More
by Georganna Throm
Employees Worked With
September 18, 2017
We always come back We have been dealing with Ed Napleton Honda for our past 6 cars. Bob Dalipi is wonderful. He has our full trust in all our dealings. Also, the service We have been dealing with Ed Napleton Honda for our past 6 cars. Bob Dalipi is wonderful. He has our full trust in all our dealings. Also, the service department has been very good at explaining our maintenance needs and options when our service prompt comes up. More
by Love my Civic
Employees Worked With
Other Employees :
Tony Martisek, Jason Siler, Terry Niksic
September 16, 2017
Purchased a new car from Gerald Griffin. Process was flawles The process was perfect.Mr Griffin made the sale pain free and very pleasant. This was the second time we have had the pleasure to purchase car from G The process was perfect.Mr Griffin made the sale pain free and very pleasant. This was the second time we have had the pleasure to purchase car from Gerald. Would recommend Him to friends and family. More
by Doris J Lewis
September 07, 2017
Great Dealership Bought my 2016 Ram from here on 9/4/17. Yeas Labor Day!.My wife and I enjoyed the time we spent at this dealer, also they had a great cook out! Bought Bought my 2016 Ram from here on 9/4/17. Yeas Labor Day!.My wife and I enjoyed the time we spent at this dealer, also they had a great cook out! Bought alot of cars but this had to be the BEST.Drove from Woodstock, IL. well worth my time More
by Tuck60098
Employees Worked With
Tony Chippas, Christian Buczak
September 07, 2017
Easy Purchase! We were in and out in an hour, unheard of; most of the purchase process was done before we arrived! SIMPLE! Thank you Tony and Steve! We were in and out in an hour, unheard of; most of the purchase process was done before we arrived! SIMPLE! Thank you Tony and Steve! More
by MK
Employees Worked With
Tony Chippas, Stephen Dahlke
