Ed Napleton Honda in Oak Lawn

Slow but worth the wait Like most car sales dealers, these guys took a REALLY long time to drag out the car buying process. However, in the end I am very happy with my purcha Like most car sales dealers, these guys took a REALLY long time to drag out the car buying process. However, in the end I am very happy with my purchase and feel like I got a pretty good deal. They are thorough in their knowledge of the cars, fair in price, and genuinely seem to care about their customers. I've had my new (used) car for three days now and I am very happy with it. They really fix up the new cars well, and make them shiny and new. Sam is a kind salesman and Tony, the manager, is also a genuine guy. The whole experience took 4 hours, and I was exhausted leaving there at 10pm, but otherwise I was satisfied. More

Exceptional Customer service I was very impressed at the quality of service Me and my son were provided at Napleton Honda. They took their time in explaining everything in detail I was very impressed at the quality of service Me and my son were provided at Napleton Honda. They took their time in explaining everything in detail and making sure the deal got done as promised over the phone when I called and asked questions before coming in. Gerald Griffinhas great customer service , care and concern.He's not just trying to sell you anything. Anthony Chippas's greeted me and gave exceptional customer service from the time I walked in till the time we left. I highly recommend this dealership based on the quality of vehicles that they have and the service they provide to you. While with the Finance team they went over everything and made sure we understood anything extra. Great business and staff. I was very impressed considering Car dealerships get such a bad rap and car sales men. Good Job guys. More

Fast and easy Toni Chiapas and Sam Day got me out of the showroom quickly with a CRV. I told them what I wanted and gave them my budget. The paperwork went smooth a Toni Chiapas and Sam Day got me out of the showroom quickly with a CRV. I told them what I wanted and gave them my budget. The paperwork went smooth and fast. I would recommend this dealership to anyone looking for great fast service. More

Great Experience My search started on the internet. I was emailed by DeeDee, who I subsequently spoke with and was very professional. When we met in person, she was ju My search started on the internet. I was emailed by DeeDee, who I subsequently spoke with and was very professional. When we met in person, she was just as warm and courteous as she had been over the phone. Our salesperson, Bob Dalipi was so accommodating. He knew the vehicle, answered all our questions and worked to complete the sale to our satisfaction. The gentleman in Finance, Richard Smith, made the process painless. He explained each document, why it was necessary, and made sure we understood. He was patient, courteous and thorough. I don't think we'll have to shop around for a dealer when we get ready to purchase again. We've found a dealer who appreciates our business. We look forward to our next experience with Napleton Honda in Oak Lawn. More

New Car Experience I came in to the dealership in February 2017. My 13 year car was on its last legs. Gerald Griffin made my new car experience great. I drove out the I came in to the dealership in February 2017. My 13 year car was on its last legs. Gerald Griffin made my new car experience great. I drove out the same day with a new car. thanks Gerald. More

Best car buying experience After a car accident, I was looking to buy a new car. I worked with Tony in Used Cars and Sam (salesman). Both of them were outstanding! We drove 5 ho After a car accident, I was looking to buy a new car. I worked with Tony in Used Cars and Sam (salesman). Both of them were outstanding! We drove 5 hours to get our new vehicle and we couldn't be happier. From the very first phone call to driving off the lot in our new car, service was top notch. Thank you for the wonderful new car and experience! We will definitely be buying again!! More

regular maintenance I have always had my car serviced here. I also purchased my car here as well. I was recommended to Ed Napleton Honda in Oak Lawn by someone I did not I have always had my car serviced here. I also purchased my car here as well. I was recommended to Ed Napleton Honda in Oak Lawn by someone I did not know. I came here to buy my 2004 Honda Accord and have been very pleased with the service. Terry Niksic has been my service writer for all, but a few visits. He is always professional and courteous and is very good at what he does. More

Excellent Salesman Gerald Griffin is one of the finest car salespersons I have dealt with. He is thorough, professional, really knows his Hondas, and a true gentleman. Gerald Griffin is one of the finest car salespersons I have dealt with. He is thorough, professional, really knows his Hondas, and a true gentleman. He made the whole car-buying process as smooth as can be expected and helped us keep our sense of humor. We had such a good experience with him the first time, that we asked for him again this weekend. He is the only salesperson I would go to at Napleton Honda in Oak Lawn. Always goes above and beyond and makes people feel comfortable. Thank you Gerald for another great experience. More

Customer service Very professional and and through. He addressed every concern and was patient while I expressed my interest. GG made my experience extremely pleasant. Very professional and and through. He addressed every concern and was patient while I expressed my interest. GG made my experience extremely pleasant. I’d definitely recommend him for future business to others More

Satisfied Customer - Outstanding Salesman The Salesman Gerald Griffin has such nice personality, and sense of humor, which goes a long way when spending your money. He will try to accommodat The Salesman Gerald Griffin has such nice personality, and sense of humor, which goes a long way when spending your money. He will try to accommodate you any way, he can. A truly nice Salesman More