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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,506 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,506 reviews

February 23, 2018

2018 Honda Pilot Gerald our salesman made our Pilot buying experience comfortable and timely.Thanks again to all the Napleton employees who made our car buying experie More

by DavidPilot2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lawrence Shumpert
Feb 26, 2018 -

Ed Napleton Honda in Oak Lawn responded

Davidpilot2018, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

February 22, 2018

Simple Purchase experience I found the car I wanted at a good price. Gerald Griffin (our salesman) went above and beyond to make sure everything was perfect. Gerald even sync More

by Fishin-kid
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ignowski, Frank Alramli
Feb 23, 2018 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

February 22, 2018

Honest customer service I recently went to Ed Napleton Honda to buy a used car - a Dodge Durango. Worked with Mel as my salesman and he was kind, honest, and helpful in the p More

by Jeff_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel, Tony Chippas
Feb 23, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Jeff_b! We hope we can continue to be of service to you down the road!

February 08, 2018

The Place to Buy From!!! If your in the market for a new vehicle your only place to head to is Napleton Oaklawn Honda and ask for david reiser. I started my new accord search More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Ed Napleton Honda in Oak Lawn responded

Thank you Vanessa!! Keep enjoying your new accord and let me know if you need anything.

Feb 09, 2018 -

Ed Napleton Honda in Oak Lawn responded

Vanessa, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2018

Great Purchase Experience! I found a pre-owned car which I was interested in on CarGurus.com which was located at the Ed Napleton Oak Lawn dealership. I was impressed with the More

by ColoradoFoodDude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chippas, Mutaz Abualsamen
Feb 08, 2018 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again! Thanks again for the recommendation, and have an amazing day!

February 06, 2018

Best Buying Experience!! I want to thank David Reiser for making the purchase of my new Cr-v a true pleasure. From the initial call in to confirm my vehicle was available to More

by Mia J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Ed Napleton Honda in Oak Lawn responded

Thanks for the kind words Mia!!! If you need anything just let me know.

Feb 07, 2018 -

Ed Napleton Honda in Oak Lawn responded

Mia J, we are glad we could help!

February 05, 2018

Quick and Responsive Dealership Experience. I was referred by an acquaintance to contact Gerald Griffin at Ed Napelton while I was in the process of looking for a new SUV, Best suggestion that I More

by Donald McC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Smith in Finance,
Feb 06, 2018 -

Ed Napleton Honda in Oak Lawn responded

Donald Mcc, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2018

Best used car Manager and dealership!! Tony Chippas was the absolute best! He was so helpful and patient with me while I decided on my new car. I have never had a negative experience at More

by Mschmitt90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chippas, Jason Siler, Stephen Dahlke
Feb 06, 2018 -

Ed Napleton Honda in Oak Lawn responded

Mschmitt90, thank you so much for your high rating!

February 03, 2018

Outstanding Service G Griffin has been my families salesman since 2009. He has been helpful and accommodating with our vehicle needs. G Griffin has sold four vehicles t More

by jessica1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2018 -

Ed Napleton Honda in Oak Lawn responded

Jessica1, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

January 30, 2018

Great Dealership & Excellent Service! We came to Honda and was greeted by MJ. He turned out to be the right salesman for us! Not only is he very knowledgeable, he is very personable too. More

by scan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mutaz Abualsamen
Feb 02, 2018 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

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