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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.9
1,499 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,499 reviews

June 30, 2023

Hugo was a huge help yet again always checking in to help me or my family with our car needs More

by Jessiehunt777
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Jessiehunt777! We hope we can continue to be of service to you down the road!

June 24, 2023

If you're ever in the need for a new Honda, Howard, is the man to ask for him he is very knowledgeable, and will treat you right More

by Lisahealey83
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Becker
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 24, 2023

I highly recommend Howard and this dealership! He was very helpful! Definitely ask for Howard! More

by jzurawski1689
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Howard Becker
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 24, 2023

A huge shout out to Jimmy and Ed Napleton Honda! We are extremely happy with our recent purchase of our 2023 Honda CRV. Jimmy was there for us every step of the way in customizing this vehicle for o More

by Giatylka
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 23, 2023

I wanted to take a moment to express my gratitude for the excellent visit we had with Jimmy. His knowledge, expertise, and professionalism were on full display, and I was thoroughly impressed by the quality More

by Nicolelyd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Nicolelyd! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

June 22, 2023

I purchased my 2023 crv here! Our salesmen Daniel and Beto are the best! Would recommend Daniel speaks English and Spanish for those who need Spanish speakers. More

by Nancy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

June 22, 2023

Came to see what civics they had in stock and here we met Hugo who helped my wife and I do much and answered all our questions and concerns that he made us a great deal ! More

by Patmiller
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Patmiller, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

June 16, 2023

I was referred to this dealership by a satisfied family member who had purchased from Danny Nino in the past. I just needed someone to be normal and not pressure me into something that I didn't want and Da More

by 1169ms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, 1169ms! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

June 15, 2023

Howard made our buying experience at Honda Oak lawn amazing. As a family we appreciate his time, pacience, effort and going above and beyond to help us buy our car. More

by Michell Lopez Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Becker
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Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Michell Lopez Gutierrez! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

June 15, 2023

Came into the dealer as I live in oak lawn but have been checking out trucks all around the suburbs finding what I want, Hugo was great in showing he what they had and was happy with new truck More

by Harleymiller007
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Report | Print
Sep 11, 2023 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Harleymiller007! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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