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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,502 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,502 reviews
June 30, 2023
I had the unfortunate need to replace my vehicle because I was rear ended by a drunk driver but to my surprise, Howard and Ed Napleton Honda made replacing my 2018 Honda accord a seamless and stressless exp I was rear ended by a drunk driver but to my surprise, Howard and Ed Napleton Honda made replacing my 2018 Honda accord a seamless and stressless experience More
by Lisahealey83
Employees Worked With
Howard Becker
June 24, 2023
If you're ever in the need for a new Honda, Howard, is the man to ask for him he is very knowledgeable, and will treat you right the man to ask for him he is very knowledgeable, and will treat you right More
by Lisahealey83
June 24, 2023
A huge shout out to Jimmy and Ed Napleton Honda! We are extremely happy with our recent purchase of our 2023 Honda CRV. Jimmy was there for us every step of the way in customizing this vehicle for o We are extremely happy with our recent purchase of our 2023 Honda CRV. Jimmy was there for us every step of the way in customizing this vehicle for our family. He is responsive, thorough, knowledgeable, and professional, and we would highly recommend him to help you make your next vehicle purchase More
by Giatylka
Employees Worked With
Jimmy Bushell
June 23, 2023
I wanted to take a moment to express my gratitude for the excellent visit we had with Jimmy. His knowledge, expertise, and professionalism were on full display, and I was thoroughly impressed by the quality excellent visit we had with Jimmy. His knowledge, expertise, and professionalism were on full display, and I was thoroughly impressed by the quality of service provided. The attention to detail and willingness to go the extra mile to ensure that all my questions were answered was greatly appreciated. Jimmy made the entire process seamless, and I couldn't be happier with the outcome. I will not hesitate to recommend you to anyone looking for a top-notch salesman. Thanks Jimmy. More
by Nicolelyd
Employees Worked With
Jimmy Bushell
June 22, 2023
I purchased my 2023 crv here! Our salesmen Daniel and Beto are the best! Would recommend Daniel speaks English and Spanish for those who need Spanish speakers. Our salesmen Daniel and Beto are the best! Would recommend Daniel speaks English and Spanish for those who need Spanish speakers. More
by Nancy
Employees Worked With
June 22, 2023
Came to see what civics they had in stock and here we met Hugo who helped my wife and I do much and answered all our questions and concerns that he made us a great deal ! Hugo who helped my wife and I do much and answered all our questions and concerns that he made us a great deal ! More
by Patmiller
Employees Worked With
Hugo Hernandez
June 16, 2023
I was referred to this dealership by a satisfied family member who had purchased from Danny Nino in the past. I just needed someone to be normal and not pressure me into something that I didn't want and Da member who had purchased from Danny Nino in the past. I just needed someone to be normal and not pressure me into something that I didn't want and Danny delivered. I did my homework online first, chose a car and Danny had me out of their in under 3 hours in a 2023 Pilot. Normal guy who cares about your car buying experience and follows that up after you leave just to make sure that you are happy. Quality guy. Thanks Danny More
by 1169ms
Employees Worked With
