Ed Napleton Honda St. Peters - Service Center

Service Aaron always provides excellent customer service. His professionalism, warmth, and friendly personality...is always a refreshing pleasure. He even h Aaron always provides excellent customer service. His professionalism, warmth, and friendly personality...is always a refreshing pleasure. He even held my phone for me...that I inadvertently left. 10 stars! More

Excellent and Professional. Done ontime. Excellent and Professional. Done ontime. Excellent and Professional. Done ontime. Excellent and Professional. Done ontime. Excellent and Done ontime. Excellent and Professional. Done ontime. Excellent and Professional. Done ontime. Excellent and Professional. Done ontime. Excellent and Professional. Done ontime. More

Emmanuel and Clint Forth of Ed Napleton honda St. Peters Mo. You guys are awesome!! I give you 5stars for helping me thank you guys Mo. You guys are awesome!! I give you 5stars for helping me thank you guys More

Worth the extra miles I have driven Hondas for fourteen years and never had one in for mechanical repair. I generally keep to the 3,000 mile oil change rule and always go I have driven Hondas for fourteen years and never had one in for mechanical repair. I generally keep to the 3,000 mile oil change rule and always go to Napleton for service because they know my car and remember my name. I bought a beautiful Civic (Urban Grey) in 2014, which I loved, but the interior kept staining for some unknown reason. I talked to Cole in service about it because after I tried to remove stains, and had it professionally detailed to no avail, I took it to Napleton last summer, and Cole worked on it for a week and a half and finally it looked pretty decent after $250.00. Honda Company would not take responsibility even though others had the same problem. True, I had spilled water on the passenger side, but I carry towels with me and wiped it up immediately. When I took my 2014 in for an oil change on June 12, Cole was surprised to see the seats were as bad if now worse, than last year. He talked to some managers and came up with solutions from new seat covers to dying the seats, none of which pleased me at $2,000.00. He was thinking ahead and was right with me -- a new car. Right behind him stood the epitome of salespersons, Claire Bollan. Some people might think this was a ploy to get me into a new car, but Cole and I have become friends over the years, and he knows how I weigh the costs. Claire is a go getter who works like a genie. We talked for a short time, she took us outside and showed me exactly what I didn't want and then walked me over to what I never dreamed of: an Obsidian Blue 2020 Civic with a rocket ship dash, ergonomic interior, hidden spaces for phone chargers, blue tooth , electric parking brake, voice command system, etc. Apparently a team of managers got together and gave me a very good trade in for the 2014 and various options for buying or leasing to make my new beauty affordable. Before my husband and I left, we met all the managers and were encouraged to call them at any time for any reason. Although I lived in South County, I started doing business with Napleton because I taught at Lindenwood University in St. Charles. I am now retired and live in Kirkwood, but I feel like the Napleton team is family, and their newly remodeled showroom is home. They are worth traveling the extra miles. More

Service work Aaron Roberts did a great job explaining the work that needed to be done to our Honda. His follow up was exceptional. I would definitely recommend w Aaron Roberts did a great job explaining the work that needed to be done to our Honda. His follow up was exceptional. I would definitely recommend working with him when you take your car in for service. More

Aaron Roberts was my service advisor today. This young man was super! He greeted me with a smile, was patient and very thorough. Keep up the good work Aaron. man was super! He greeted me with a smile, was patient and very thorough. Keep up the good work Aaron. More

Super thrilled about my experience with Allison from Ed Napleton Honda. I traded in my 2011 BMW & drove away in a 2020 Honda Accord. She took all my wants into consideration and i drove away feeling beyond Napleton Honda. I traded in my 2011 BMW & drove away in a 2020 Honda Accord. She took all my wants into consideration and i drove away feeling beyond satisfied. Would 100 perfect recommend the Ed Napleton Honda experience. More

From my recent visit for service on my Honda Aaron always provides excellent customer service. Initially Aaron sold me my new Honda. I cant say enough about having a great experience from the initial purcha provides excellent customer service. Initially Aaron sold me my new Honda. I cant say enough about having a great experience from the initial purchase to the service appointments- good service is so hard to find. Ed Napelton Honda always takes care of me- Very appreciative! More

Had an awesome experience today purchasing a new Honda, whenever you’re in need of a new vehicle head here ask for Clint Forth, he’s great. whenever you’re in need of a new vehicle head here ask for Clint Forth, he’s great. More

Very good deal on my 2004 Honda Civic. Prince is our man, he and his manger give us very good deal on the car. Only down side is the wait. he and his manger give us very good deal on the car. Only down side is the wait. More