Ed Napleton Honda St. Peters - Service Center

Very disappointed. O asked to texted instead of being called, never happened. I brought my car in for recommended service as well as another issue. I was provided a courtesy car. When I returned to get m called, never happened. I brought my car in for recommended service as well as another issue. I was provided a courtesy car. When I returned to get my car, I was advised of the issue which would cost $2,500. The recommended repairs cost approximately $750.00. If Napleton had texted me as I requested, I would not have had the initial maintenance performed. I had no choice but to pay. While there, I went outside to look at the pre-owned inventory and not one sales rep approached me. There were two when I walked back into the showroom talking to each other and looking at one's cell phone. I stood in the showroom for a couple of minutes, no one approached me. I left. Furthermore, upon arrival, they had the only disabled spot blocked, a complete disregard to the disabled. This was on a Saturday, I traded the car Monda. Napleton lost a sale. Never again will I buy from any Napleton. More

Cole Kinnard has done a great job with helping me maintain my (previously owned Ridgeline). At 178K miles and counting, I rely on this truck for daily travel as well as towing our travel trailer. His maintain my (previously owned Ridgeline). At 178K miles and counting, I rely on this truck for daily travel as well as towing our travel trailer. His recommendations for service are spot on. On another note, I know it's free, but can you guys find a better coffee than Starbucks for the customer lounge? I prefer to keep the battery acid in the vehicle. More

Very good service and they came to the house and picked up the car and brought it back. This was all done with the 1 year plan the dealership added in with the purchase. Not sure of the price of this typ up the car and brought it back. This was all done with the 1 year plan the dealership added in with the purchase. Not sure of the price of this type of service, but I know what they charge for oil change and tire rotation. I also know the price for a wheel alignment that I didn't sign off on so they dropper that off any charges. So far all service for the year was free. Very nice. Have a local independent shop that will do the same thing except less expensive and only 1/2 mile away. We were pleased with the whole process. More

I am always very well taken care of at the dealership. I got 2017 Odyssey which is my work horse. And they always make sure that my car is in top shape. Anette was my service person and she was great as us got 2017 Odyssey which is my work horse. And they always make sure that my car is in top shape. Anette was my service person and she was great as usual ! Very responsive, kind and knowledgable. Thank you Anette. More

Matt was great to work with! Friendly, kind, took time to explain everything! Matt made sure my service coupon was included which is so thoughtful!!! to explain everything! Matt made sure my service coupon was included which is so thoughtful!!! More

Lisa was professional nice and was at ease Your service Lisa was professional nice and was at ease Your service is very good I’m am done writing Making me write twenty five words suck Lisa was professional nice and was at ease Your service is very good I’m am done writing Making me write twenty five words suck More

Matt was very professional and helpful. Felt very well cared for. I’ll be coming back to work with him again! Awesome communication and customer service. cared for. I’ll be coming back to work with him again! Awesome communication and customer service. More

Michael helped me out with service and he was so welcoming and personable. He kept me up to speed on what was being done on my car and discussed prices with me before having it done. I felt very com welcoming and personable. He kept me up to speed on what was being done on my car and discussed prices with me before having it done. I felt very comfortable knowing he would alert me in a timely manner if there were an issue. More

Everything was good except they didn’t detail my whole suv out just vacuumed the front seat. 😟😟 overall everybody was good and friendly. I was comfortable suv out just vacuumed the front seat. 😟😟 overall everybody was good and friendly. I was comfortable More

Cole and the team over at Ed Napleton Honda did an excellent job repairing my vehicle. Service was fast and reliable. 10/10 would recommend. excellent job repairing my vehicle. Service was fast and reliable. 10/10 would recommend. More