Ed Napleton Honda St. Peters - Service Center

I would not recommend service work at Ed Napleton Honda. I had my hood repainted at this dealership. To my surprise, the my car was driven off premises to be painted at some unknown location. The service I had my hood repainted at this dealership. To my surprise, the my car was driven off premises to be painted at some unknown location. The service advisor gave me two different locations to locate my car and neither was the one where the car was painted. My car returned painted BUT absolutely filthy. Service advisor advised me that the car was ready. When I questioned the quality and most importantly the white paint residue all over the engine compartment and the passenger cabin, the service advisor was unapologetic. She eventually offered to detail the car the following day. I returned the next day to find out that I was lied to. I advise future customers to GET EVERYTHING IN WRITING. This dealership should not be trusted! I will certainly never return to Ed Napleton Honda, especially after no response from a letter I wrote to the general manager, which was never answered. More

This was my first visit to Ed Napleton Honda and based on this experience, I will be returning when my car requires maintenance. The price for an oil change was much lower than at other Honda dealers I have this experience, I will be returning when my car requires maintenance. The price for an oil change was much lower than at other Honda dealers I have used in the past, even for synthetic oil. My car was also finished much faster than the original estimate. I also like that I was able to schedule an appointment for an oil change instead of dealing with first come, first serve where the wait times can be lengthy. The online scheduling process was also incredibly easy and efficient. Overall, a great experience and a happy customer! More

I found the representative to be very courteous and efficient. He responded to my inquires regarding replacing the timing belt and provided information that was not clearly defined in the Owners Manual efficient. He responded to my inquires regarding replacing the timing belt and provided information that was not clearly defined in the Owners Manual. I was also pleased to find that my car had been washed before returning it to me. More

I was given a loaner car because my van was in for an entire day for routine maintenance. The service technician I worked with was very friendly and helpful. entire day for routine maintenance. The service technician I worked with was very friendly and helpful. More

I had a maintenance required light on and the same day I called I got my car in and an hour later I had my car back. Everyone was very nice and made me feel like I was their only care in the world. When it called I got my car in and an hour later I had my car back. Everyone was very nice and made me feel like I was their only care in the world. When it came to discussing price I was relieved to not feel like they were selling me anything. It was very clear what was recommended versus what was required and I greatly appreciated that. I will continue to to come back to Ed Napleton Honda because I trust that they will be completely honest with me. Thank you Ed Napleton Honda!!! More

I have been very happy with my Honda Fit - Sport Model and the options purchased. I recently had a problem with the blower fan and was able to get an appointment in one (1) day. They located a new fan a and the options purchased. I recently had a problem with the blower fan and was able to get an appointment in one (1) day. They located a new fan and installed it that afternoon to make my ride much cooler in the 80 degree weather that hit the area early this year. I am ready to take on the heat of summer comfortably in my Honda. More

I have had very little go wrong with my Accord. Exceptionally reliable. When I have had an issue the service department is very eager to work with my schedule, get me to and from work and explain t Exceptionally reliable. When I have had an issue the service department is very eager to work with my schedule, get me to and from work and explain the service to my satisfaction. They have surpassed the service I received at the local Mercedes dealership. Yes I traded my Mercedes for a Honda and have never regretted it. More

I take our cars to Ed Napelaton Honda to ensure I get the proper service from qualified Honda specialists. When it comes to the best service for my Honda I take it to Ed Napelton Honda. They get the work d proper service from qualified Honda specialists. When it comes to the best service for my Honda I take it to Ed Napelton Honda. They get the work done right and fast! More

I bought my Honda Odyssey from Ed Napleton . I have always received excellent service. ENH goes out of the way to make the me happy. always received excellent service. ENH goes out of the way to make the me happy. More

So far everything from the sale of vehicle to the service experience has been above average. All the people who work there seem to enjoy being there. They all speak, have smiles on their faces and act happy. experience has been above average. All the people who work there seem to enjoy being there. They all speak, have smiles on their faces and act happy. More