Ed Napleton Honda St. Peters - Service Center

Excellent Customer Service Kim always makes himself available to answer my questions and is honest about the urgency a repair needs to be done. I appreciate Kim for his outstan Kim always makes himself available to answer my questions and is honest about the urgency a repair needs to be done. I appreciate Kim for his outstanding customer service. More

Excellent customer Service The salesman was very attentive and helpful when I visited the dealership. I will definitely continue to buy Honda at Ed Napleton and be sure to recom The salesman was very attentive and helpful when I visited the dealership. I will definitely continue to buy Honda at Ed Napleton and be sure to recommend others! Thank you! More

car tech Katie/Tex were very nice and helped me with my car. Had to reprogramming a key.New jeep. Third time this year. 2014 jeep. Price of car was perfect. Katie/Tex were very nice and helped me with my car. Had to reprogramming a key.New jeep. Third time this year. 2014 jeep. Price of car was perfect. More

2016 Honda Odyssey Purchase From Maine visiting family in the area my husband and I brought our 2013 Odyssey to Napleton Honda for a routine oil change. We had no plans to buy a From Maine visiting family in the area my husband and I brought our 2013 Odyssey to Napleton Honda for a routine oil change. We had no plans to buy another car! While we waited we wandered over to look at the new cars. We were greeted and left to look for awhile which was very much appreciated. Sales Manager David Perry introduced himself and Danny Walters who would be able to answer any aquestions we might have. Danny was professional, knowledgeable, and courteous, He showed us the 2016 upgrades. At he "right" time Danny asked about our equity in our 2013 Odyssey And what we thought of the new model. We had had the 2011 and 2013 and were over the top pleased with the engineering and performance. The 2013 got 31.6 mpg on road trips, quiet, smooth ride, terrific heating/ cooling system. We told him if he could deliver the same payment we would trade on the spot. The rest is history Napleton Ford met our requirements, service was pleasant, trust was defined. Danny was instrumental in our purchase with his laid back professional demeanor, we left that day in a 2016 happy with our decision. Thank you to Danny Walters and Napleton Honda for their service. We would do business with these people again. Craig and Georgie Mitchell More

amazing I didnt even come in for a new car I came in for my regular oil change. And I left in a 2014 I'm still at a loss for words and very grateful. Thank yo I didnt even come in for a new car I came in for my regular oil change. And I left in a 2014 I'm still at a loss for words and very grateful. Thank you for everything More

i live in Florissant but id drive to st.peters any day for the service I received from your dealer xxxx everyone was so friendly thank you for the wonderful experience look forward to another visit. for the service I received from your dealer xxxx everyone was so friendly thank you for the wonderful experience look forward to another visit. More

Best customer service I've ever had from a dealership will most definitely recommend it to all my friends family and coworkers , and I will buy next vehicle from ther will most definitely recommend it to all my friends family and coworkers , and I will buy next vehicle from ther More

The service team is always quick to get you in and out. They are very friendly and explain exactly what the issue is and the cost to fix it. They wash your car before returning it to you. Great Service w They are very friendly and explain exactly what the issue is and the cost to fix it. They wash your car before returning it to you. Great Service with a Smile. More

I would not recommend service work at Ed Napleton Honda. I had my hood repainted at this dealership. To my surprise, the my car was driven off premises to be painted at some unknown location. The service I had my hood repainted at this dealership. To my surprise, the my car was driven off premises to be painted at some unknown location. The service advisor gave me two different locations to locate my car and neither was the one where the car was painted. My car returned painted BUT absolutely filthy. Service advisor advised me that the car was ready. When I questioned the quality and most importantly the white paint residue all over the engine compartment and the passenger cabin, the service advisor was unapologetic. She eventually offered to detail the car the following day. I returned the next day to find out that I was lied to. I advise future customers to GET EVERYTHING IN WRITING. This dealership should not be trusted! I will certainly never return to Ed Napleton Honda, especially after no response from a letter I wrote to the general manager, which was never answered. More