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Ed Napleton Honda St. Peters - Service Center
St. Peters, MO
250 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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250 Reviews of Ed Napleton Honda St. Peters - Service Center
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January 25, 2019
Helpful, informative, speedy Aaron was very pleasant. He knew what he was doing which made the whole process effortless and very fast. He taught me a little trick about my car I d Aaron was very pleasant. He knew what he was doing which made the whole process effortless and very fast. He taught me a little trick about my car I didn’t know. I recommend going to him for any service needs. More
by Tim
Employees Worked With
Aaron Roberts
January 22, 2019
Quick service I was in and out in no time. Aaron was a great help. Will definitely be going back again. Highly recommend to you and anyone else I was in and out in no time. Aaron was a great help. Will definitely be going back again. Highly recommend to you and anyone else More
by Debrah
Employees Worked With
Aaron Roberts
January 21, 2019
They went above and beyond! Everyone who helped me at my latest visit were very friendly and very efficient. Aaron offered me an oil change, which I was needing to get anyway, an Everyone who helped me at my latest visit were very friendly and very efficient. Aaron offered me an oil change, which I was needing to get anyway, and it was at a very low price. They even gave me a free car wash and vacuum! I am very impressed with the service I received. More
by slayer
Employees Worked With
Aaron Roberts, Mike Wells
November 14, 2017
Awesome experience Mike was great very knowledgeable and helpful buying experience was awesome I would definitely buy another car there and will keep going for service Mike was great very knowledgeable and helpful buying experience was awesome I would definitely buy another car there and will keep going for service and would recommend them to my friends. And I would definitely recommend for all my friends to ask for mike when they come in for service! More
by Mawmaw2016
Employees Worked With
Mike Schindler, Orlando Ewing
November 06, 2017
Service dept I brought my Honda in for service and was greeted by friendly and knowledgeable staff. They answered all my questions. Very happy with everything they I brought my Honda in for service and was greeted by friendly and knowledgeable staff. They answered all my questions. Very happy with everything they did More
by Dalucias
Employees Worked With
Kim Herr
November 03, 2017
Fantastic Wonderful facility and people. Easy, friendly, knowledgeable. Took care of all my current needs. Good prices, very fair and relaxing atmosphere. Gr Wonderful facility and people. Easy, friendly, knowledgeable. Took care of all my current needs. Good prices, very fair and relaxing atmosphere. Great waiting area and showroom. More
by Worm1200
October 27, 2017
Great service experience !! I recent had my civic serviced at Ed Napelton Honda in St. Peters Mo. I was greeted by very friendly woman named Annette. She proceeded to help me by I recent had my civic serviced at Ed Napelton Honda in St. Peters Mo. I was greeted by very friendly woman named Annette. She proceeded to help me by checking my car and service history and by recommending some much needed maintenance options. She was great at keeping me informed throughout my entire visit. I was a great service experience and I highly recommend Ed Napleton Honda! More
by Jhomer1
February 18, 2017
Napleton Dealerships are the worst. I have an older Honda Civic that is being recalled for a new airbag.. this was my second attempt to get it fixed with Ed Napleton Honda and it was an I have an older Honda Civic that is being recalled for a new airbag.. this was my second attempt to get it fixed with Ed Napleton Honda and it was an absolute waste of my time... I was told to drop it off Friday night, would be taken in first thing and ready by 9:30 Saturday morning. That's what we did, arranged my husband to get us from the dealership that night and was expecting a call at 9:30 10:00 saying your car is ready. I show up at 10:00 to see what's going on and my car was not even touched. Still parked where I left it.. When you say your car will be done I would expect my car to be ready.. Having three kids both of us work and 1 car does not cut it! That's why we dropped it off Friday night to have it ready before the start of our Saturday. This is a recall a defective part of the car it needs to get fixed per Honda. My brother in law dropped his off with another Honda, they gave him a rent a car for his troubles had the car for two days.. I show up to I'm sorry your car is not ready I'm sorry it has not even been touched. I will be taking my business to another dealership and will not be returning for anything.!! I'm sure you can tell that this is not my first encounter with Napleton dealerships. The Kia Napleton was rude and very unprofessional as well. Thank you for nothing and wasting my time!! More
by Wasteoftime
Employees Worked With
Whom ever called me to set up the drop off
September 12, 2016
Great service department The service department is great. In fact, I've recently moved out of the state and when I need an oil change, tire rotation, or any other maintenance The service department is great. In fact, I've recently moved out of the state and when I need an oil change, tire rotation, or any other maintenance service, I plan a trip back to St. Charles just to have my work done there. Everyone is so friendly and knowledgeable. I often have Annette as my service person and she's so great at explaining everything to me! She lets me know what work needs to be done, what will be coming soon, and any new concerns they have found with my car. I feel like she cares about my car as much as I do! I can't imagine going anywhere else. More
by Love My Honda
Employees Worked With
May 31, 2016
Great customer service I purchased a used Honda Odyssey about 2 months ago. It only had 1 key when I purchased it, but I found a blank on amazon for about $8. I took th I purchased a used Honda Odyssey about 2 months ago. It only had 1 key when I purchased it, but I found a blank on amazon for about $8. I took the blank into the dealership to get the transponder programed and the key cut. I spoke with the sales manager and they comped to cost of getting the key programed and cut. More
by Bencastillo33
Employees Worked With
Rick Schildknecht
